If you are considering using Feagley to manage your property, I can offer my personal experience…read morefrom the tenant perspective. After owning homes for 25 years, I sold my house when I got remarried. After renting from individual landlords several times, we moved to a new place that uses Feagley as their property management company. Initially we were concerned about the level of service we might receive, but things turned out much better than expected.
We went to their nautical themed office to sign our lease, meet Cindy and some of the team. Everyone was nice, super professional. Up until that point, everything was smooth and by the book, from the showing to the application process.
Flash forward to living in our new place, and everything is so well organized. We pay on an app, and if there's any maintenance concerns, we initiate a request in the app. We have been contacted promptly on our requests, first by someone in their office, and then they let us know who to expect to contact us next, such as a handyman or locksmith. The professionals they sent over always do great work.
Honestly, our setup now is better than previous places. Landlords in the past, while responsive to our needs, absolutely micromanaged us to death with sometimes ridiculous things, like, you left the lights on, you're using too much water, questioned everything we asked to be repaired, often implying simple wear and tear issues were our fault, and complained about the costs of repairs. I don't miss that one bit. We go about our business, pay our bill, and nobody bothers us. If we need something, we ask, and get a prompt and courteous response. We are responsible, proactive tenants, and are treated with the respect that we deserve, which we greatly appreciate.
Based on our experience, some landlords get way too emotionally involved in their properties. Having a management company takes that out of the equation, and leaves it as it should be - just business. Based on my personal experience of their professionalism, I recommend Feagley. Your precious investment will be in good hands.