Fast efficient and clean! I made the phone call and he came by two days later. Knew exactly what the problem was!

I called to see if Greg could fix our non working remote. He said sure and asked when the last time the insert had been serviced. I asked are you supposed to service them? He said he would look at the remote (and receiver) and then service the insert. He came out and serviced our insert. which was really bad. Once he got that done he checked out the remote. He did some manual tests and everything worked as expected. The remote or receiver had gone bad. He ordered us up a new one and had it shipped to our house. He showed me what I would need to do to do the work myself but if I was uncomfortable in doing the work or could not do the work, he would come back out and install it. I can not recommend Greg enough read more

Great job, great service, great people. Can't get any better than that! Greg was clean and methodical, would not go to anyone else got fireplace service. We are certainly lifetime customer's. read more

The Fireplace Guy - Great job from Greg and his son! - Fireplace Services Near Me - Vallejo, California

Our gas fireplace insert went on the fritz and we couldn't get it to work I found the fireplace guy on yelp and called him last night. He called me this morning and came right over . At first he thought we were going to need a new insert (cost $1000) But then he kept at it and got it to work and cleaned it out--much needed. I recommend Greg highly. read more

Greg with the assistance of Justin, professionally installed a natural gas fireplace log set. Reasonably priced service and professional.

Our Heat-N-GLO fireplace had been giving me trouble for about a year. We had contacted the local Heat-N-Glo dealer and couldn't seam to get a service appointment after waiting 2-3 weeks. I turned to Yelp and found The Fireplace Guy. I left a message during the day and got a return call that evening. I explained the problem and Greg said he thought he could handle the troubleshooting and repair. The following evening Greg stopped by to see what he could do. After dis-assembling the unit he found the problem and proceeded to fix it on the spot. Greg was very professional and careful in our home laying down a work blanket, and being extremely careful with the fireplace components. He was also thoughtful in that he cleaned the glass on re-assembly and laid in some new "embers" that we had. Great rate, great service, and a pleasure to do business with. read more

Mr. Gomez quoted me a price of $150 to fix the electronic pilot and clean the burners.I specifically questioned him as to that price covering the pilot and cleaning and he said yes. When he finished he said he could not fix the pilot but will call a guy who will tell him what he needs to do to fix it and get back to me. I didn't want to pay him at that time as he hadn't fixed the problem I'd called him out on. I told him this but he was insistent that I had to pay him that day. $135.was the price for cleaning the fireplace. I called him a couple days later since I hadn't heard from him and his voicemail was full. He still hasn't called me and I don't expect him to. It's been a few weeks. I am thinking I'll be better off in the future not to call these independents as much as I'd like to support them. The success is spotty. Odd thing: I had an appt with him and called to tell him I'd like to wait for the following month as I don't want to put any more on my credit card. He showed up anyway explaining that he hadn't checked him messages. I explained the message. We made an appt for a couple weeks. At the end of the appt as explained above I was going to give him my credit card. He said he doesn't accept credit cards.....Weird, yes. read more

Called early Monday morning and Greg called back promptly and was able to come out same day to check the gas fireplace in a house we just bought. Arrived on time and was super polite. He cleaned and repaired the fireplace and made it look brand new! He spent about an hour and half ant charged $170 which seemed more than fair. read more

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Great work! Easy to work with and reliable. He replaced a thermocouple on our gas fireplace and recommended a new remote. He cleaned everything and it now works like new. Will use him every time! read more

Greg is the BEST Fireplace guy in the Bay. He is honest, and gets things done. We had a very small fireplace and we wanted a fireplace insert. Most of the people I talked to said it was impossible. I talked to Greg, he checked out our fireplace, he told me what I needed and the right fireplace insert. He did an awesome job!!! He does a yearly maintenance. I highly recommend Greg, "The Fireplace Guy" read more

The Fireplace Guy - Greg - Fireplace Services Near Me - Vallejo, California

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It's easy to give Gary, The fireplace Guy and his good partner David a terrific 5 rating The were on time, easy to have in our home, professional, clean, neat work and good guys. And local !!! Our gas insert was a mess inside after a few years. The gas fire now has a new look we were surprised to see. Should have had the routine fire service some time ago. It was actually a safety issue I didn't recognize. (My bad, won't happen again. ) we'll have The Fireplace Guy back in about 18 months, not 5 years. read more

After reading the reviews, I called "The Fireplace Guy" to come out and fix my gas fireplace as it was not lighting. I was impressed with him....he was very nice and brought his daughter along. They got my fireplace going, cleaned it out and I thought all was well after writing a check for $100..... The next time we went to light the fireplace.......alas.....it didn't work, nor has it worked since. TWO calls (two weeks apart) to Greg have gone un-answered. It's one thing to do good work, but quite another to stand behind what you do. I would hesitate before I called him....... read more

I've been trying to contact this guy for months and no answer. Voicemail no good as his mailbox is always full when I call.

Greg absolutely knows what he's doing. We originally called and didn't get an answer, but within an hour or so, he called us back and arranged to come and check out our fireplace SAME DAY! He was very prompt, friendly, and thorough in checking out our fireplace. We had never used the fireplace since we moved in, so it was very comforting to have someone reliable and not in it strictly for the money. He didn't charge us an arm and a leg to come out to our house and now we get to enjoy our fireplace for the holidays! We would definitely recommend him!! read more

Greg is the best!!!! So helpful and friendly!!! He called me and came out the same day. Who the heck does that anymore? After a quick look, nothing was majorly wrong, thank goodness.... TOTALLY FAIR PRICING and was so darn nice. Knows his stuff and I cannot recommend highly enough! He is the Fireplace Guy! read more

I'm not sure who the person was that came out to our home. I believe it was either Greg or Doug. They came out and looked at our fireplace, did a quick cleaning but didn't get it working. They made a few small adjustments and repairs and decided to come back the next day. I don't think they knew what they were doing because they kept scratching their heads and calling each other on the phone. Weeks and months went by and I got no return phone calls or emails. They just disappeared and vanished and my fireplace is still not working.Do not hire them if you have a very expensive fireplace. They will mess it up. I do not think they're professionals so ask for their license before they start any work. They are a liability. I do not recommend them at all. read more

We found Greg on yelp and we're very pleased with how quickly he responded and came out to look at our two gas fireplaces. He did tuneups on both taking everything apart to the smallest detail and being very neat about it, laying everything out on a tarp. Because the fireplaces were 10 years old they were full of crud, insects etc. He even cleaned the insides of the glass. Everything works great now! Before the starters would barely work. Now it's like new! We would definitely recommend Greg! read more

Our outdoor fireplace had been out of commission for a year or so, and I called Doug to come take a look at it. The pilot wouldn't stay lit so he took it apart and cleaned the bug debris out of it, leaving it working like a champ. While he had the unit apart he cleaned inside of the fireplace, polished the glass, and shined up the exterior. Exactly what I wanted! Doug's a personable guy, he's on time, and does a great job. read more

I called Greg on Friday afternoon and came by on Saturday right @ 9 like he promised.. My gas fireplace has never been serviced since it was installed with the house in 2004.. The glass had a white tint and would take a few minutes to light.. Greg took it all apart and showed me all the dust that was collected and preventing the unit from working properly. After greg finished his work, the unit works and looks brand new!! Very happy with his service and glad that I called.. Thanks Greg!! read more

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Greg, is the Greatest. The Fireplace Guy is right, if you need a repair or a cleaning call this guy. Greg knows what he is doing, he is very Fair on pricing and he is professional. If you want the job done for a good price and by a professional, Call The Fireplace Guy. Jetta G read more

I saw in someones review where Greg charged them $100 for his service. That is far cheaper than what I get here locally in Missouri where things are supposed to be far cheaper than they are in CA. To get my fireplace serviced it costs me between $200 to $250 on up to get it done. I wish he had his business in my area. At those prices he would have more work than he could handle by himself. read more

I have been in the Hearth and Home Industry for 23 years and I have known Greg for about 20 years now. He is one of the most conscientious people that I have ever known and he pays great attention to detail. I have worked on countless stove installations with Greg and he is a perfectionist. As a close friend of his I can also vouch for his honesty and integrity. I highly recommend him as an installer and as a technician. Doug Oxley, Benicia California. read more

I am so grateful I found Greg. Years ago he fixed a problem with my new gas fireplace that no other person had been able to fix. He serviced my two fireplaces today and they look brand new. He reviewed how to use them safely and even when I asked him if he could install the remote control for them he told me it is easy and showed me how to do it myself...He is honest, on time, reasonably priced and he will not take advantage of you. Don't even think of calling anyone but Greg for service and difficult issues with your fireplace. He is right guy to call.. read more

We called Greg on the strength of the excellent Yelp reviews, even though it wasn't clear whether he did chimney and fireplace inspections. He does - and he had time to come over a few hours later. He quickly checked everything inside and outside, explained what a few of the cracks indicated and told us our fireplace was in great shape and fit to use. We just need a chimney cap. He told us the size it needed and where to find them. We'll most likely get him to install it. He's personable and straightforward and made an excellent impression. read more

We had a very negative experience doing a fireplace conversion. After reading the great reviews about Greg, "The Fireplace Guy," I called and asked him to look at our fireplace. He came on time, prepared with the correct tools and parts and in less than two hours he had the fireplace fixed. He was knowledgeable, personable and honest. He was extremely reasonable in what he charged for his services. I don't really write reviews and I don't recommend someone unless they are exceptional. This repair merits an exceptional review. If your having an issue with your fireplace call Greg. You won't be sorry you did. read more

Greg just fixed our gas fireplace. Friendly, on time, affordable, and spent lots of time making sure that everything was just perfect. Even threw in an couple extra fixes for me that our contractor had missed. Highly recommend! read more

Greg delivered as advertised. I moved into a new house that was forclosed on. I couldnt get the fireplace to start. He came the same day i called and fixed the problem. Good guy. i would use him again. read more

Greg Gomez, the Fireplace Guy, is a knowledgeable square dealer. I needed a home consultation to help pick-out an appropriate gas insert for my new house. Greg spent about an hour with me and provided a detailed analysis of the situation, even drawing out a detailed sketch with all of the appropriate measurements. He wasn't pushing any particular product, which I very much appreciated after having visited fireplace stores where the staff was really pushing what they had in stock. He also seems to be just a really nice guy... read more

Greg worked on my gas fireplace. He put down a pad to guard rug area. Did full yearly maintenance. Was professional & fireplace is running great. Recommend to all family & friends. read more