For some reason I found this place very uncomfortable especially for women and children. I took my 5 year old there for a hair cut and the person who took us in treated us like he was talking to his colleague or someone he knows. I felt that he only cared about having one extra customer.
I was standing there with my son because it was his first time doing a real haircut with a machine and that guy kept telling me "have a seat" without "ma'am" or "please" or anything he should be using with a client. He didn't even take into consideration that my son needed me there with him. So barbaric, I don't get it!!!! Then when I was explaining to him how I wanted my son's haircut he just didn't have that kindness to talk to customers, a smile, or good interaction. I think his name was Marcel. He was super rude!!! I am so shocked! Also, he was blowing at the machine to clean the hair, then put it back on my son, then blow the hairs with his mouth, then put it back on my son and kept doing that the entire appointment. I took my son to the house and immediately in the shower and kept scrubbing him! Disgusting! Why would you blow with your mouth on a machine that's touching a stranger? What if your saliva touched my son?????
Then because he told me "have a seat" more than once I felt embarrassed and "had a seat". Then I was looking at my son, he suddenly started SHAVING HIS BEARD!!! He actually shaved those blond baby hairs on my son's face A 5-year-old's face felt rough after that shave just like my husband's face! I was so angry when I was putting him to sleep because no mother can stand feeling that adult shaved face feeling on a little boy!! I said I wanted an elegant haircut not a shaved beard!
That guy literally doesn't know how to deal with women or children. Even when I wanted to pay with card he said I only take cash, there's an atm next door. No eye contact, no apologies, no professionalism. Sir, if you wanna "keep it cash" for taxes reason this is not my problem! No one carries cash these days! At least say "I apologize ma'am, I prefer cash, is it possible to pay me cash instead?" Omg his rudeness exceeds anyone's expectations!!! Why would an adult male talk to a woman with all that rudeness I don't get it. No kindness, no customer service. I would never go back to such a place!
Also, they sent me an email to leave a review on booksy. I pressed on the link, I put one star and typed my review. For some reason the app did not take my review and kept asking me to schedule an appointment first although I already have and was sent a link to post that review!!
A final message to all mothers... PLEASE raise your little boys to be gentlemen. Our society doesn't need immature adults! read more