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The Face Space

5.0 (3 reviews)
Closed 8:00 am - 4:00 pm

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10 months ago

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2 years ago

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2 years ago

Been coming here for eyebrows and facials for 2 years. I love Face Space! It's changed my skin.

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The Artistry of Face - Treatment room at Artistry of Face

The Artistry of Face

(14 reviews)

$$

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!

Magnolia Dermatology & Aesthetics

Magnolia Dermatology & Aesthetics

(7 reviews)

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I know several friends and acquaintances who have had skin cancer, and I know someone who passed away from it, so I try to stay vigilant about my skin. That is a big change from my younger years when I spent hours in the sun without protection and never thought twice about it. After noticing a few areas of concern, I scheduled an appointment in early October. The first available visit was early February, but I kept it because I wanted peace of mind and to stay proactive. The Latham location was easy to get to and there was plenty of parking. The office was clean, spacious, and welcoming. I was greeted right away, completed new patient paperwork, and was taken back within a few minutes. After discussing my concerns with the technician, Dr. Menon came in shortly after. She was warm, upbeat, and thorough. She carefully examined the areas I mentioned and determined they were not cancerous, which was a huge relief. After waiting months for the appointment, getting clear answers and reassurance meant a lot. Checkout was smooth and there were no insurance issues. The visit felt organized, professional, and patient focused from start to finish. I highly recommend this practice for anyone who wants to be proactive about caring for their skin. This is a place I would gladly return to and definitely will. 5 stars.

Had an appointment with Dr. Tracey for excessive psoriasis. She gave me a brief examination and…read moretold me I had to get a blood test before they could begin treatment. I was told that once they had received the blood test results they would call me to set up an appointment. I got the test at Lab Corp. They said they would send their report to Magnolia. Over a week passed so I called to find out where we stood. Then the fun began. You can't talk to a person, you leave a message and they'll call you back. But no one calls. I wait a week and try another call. This time I was told I was #2 in line and I would have 3 minute wait. Their robot then changed that wait time to 2 min. then 1 min. then 6 and 7 min, respectfully, Dr.Tracy may well be a fine doctor, but how do you get in touch with her.

The Face Space - skincare - Updated May 2026

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