See my Google review to read the rudest email I have received from a company.
Let me start by saying I got the most unprofessional email response from Mike, the president, of this company.
I had a shipping back in April. Mike, who evidently runs the whole show there, suggested that I increase my order.
I had another shipment post to my account last Thursday. I understand that the Memorial Day holiday slowed it down. My problem was really not with the company, but rather that they use the USPS, which is almost always behind lately.
What I didn't expect was the president of this company sending me a response that was this rude and unprofessional. So, I called. He said "you always have a problem." I have emailed once before this last time. That is all. Pics show this. Then, he refused to hear me, said he would cancel my account, and hung up on me.
Please read, in full, Mike's response to my question of changing shipping companies. I am shocked that the president of a company would respond this way. I simply don't like USPS and usually don't choose companies who exclusively use them. But, never did I expect such a rude response and getting hung up on when I called.
DO NOT USE THIS COMPANY FOR YOUR COFFEE!.
See text conversation in the pics attached. read more