We made the mistake of hiring The "Elite" DJ Service by Dave Isaacs for our wedding. Dave was anything but "Elite". Unprofessional after we prepaid for the DJ services, he responded to emails or text with "got it" or "ok". A quick reply email is a bit casual, but fine. I let this slide, as this was a "destination wedding" and it was too close to the event for me to have to worry about hiring another DJ. There was never a touch-base of what to expect from him the day of or before our wedding. Perhaps it is my fault for not insisting a quick talk during the cocktail hour to go over mutual expectations. I thought as a professional, Dave would think to do this. He did not.
It was incredibly embarrassing that I had several guests continue to ask me where our DJ was the entire evening... especially after we all starting hearing the same songs being played AGAIN! He failed to mention a "medical procedure" that kept him away from his DJ table several times during the evening. However, he had no trouble going out to smoke as my guests advised me that's where he was several times during the evening.
I am aware it is customary or common practice at events to feed your DJ, but I was SHOCKED that Dave decided that meant being with the FIRST table served (after the head table). This was completely unacceptable. He blamed this on us not having assigned seating at our reception. REALLY? The final straw was when I got home to notice he had signed our photo for guests to sign. NO IDEA why he felt that was appropriate, considering he barely talked to us throughout the evening.
His lack of professionalism extended to how he handled our displeasure after the reception. My husband called Dave, expressed our displeasure to him over the phone and asked Dave to email me. I had returned to work and was consumed, so I did not have time to talk during the day. Dave emailed me not an apology, but excuses as to why he did what he did, to which I responded with a detailed email. Dave advised my husband via email he would call me to resolve. My husband advised Dave that I was upset, had no desire to talk to him and Dave needed to deal directly with him. Dave has not answered calls or given any further email. Dave gave us all sorts of excuses. Dave NEVER ONCE presented any resolution. Dave then lies publicly saying he "ended contact with you after catching you in lies and threats began and you attempted to commit Theft of Services by reversing your payment after I would not give you a 100% refund."
He goes on to fabricate an evening that never happened... one where we "were happy and dancing the entire night." And apparently an evening where Dave remembers "some great conversations that we had." He then goes on trying to save face for future wedding victims by saying "I loved you guys" and "You guys were really special to me" and then he accuses us of trying to "scam" him out of money. WOW- JUST WOW. He refuses to hold himself accountable for the lack of service provided and it's US that are scamming HIM out of money?! I am pleased that after talking to the hotel, they too were horrified at his behavior and have removed him from the preferred vendors list so future brides won't be guided towards this DJ. Even spoon fed an entire evening of music, he still couldn't perform. I guess I should feel sorry for his wife. read more