Dr. Bontu is a wonderful Doctor. She listens to you and gives you the information you need. She…read moreis very through. Dr. Bontu is the only Doctor that listened to me and found out why I had such pain in my leg and back. I suffered for years until I finally found Dr. Bontu. I moved to California in 2004 and have not found a Doctor of her caliber yet. If she would move her practice out to Lincoln California; I would be the first one to make an appointment.

First time at this location . I went to see Carrie Fortman she is a physicians assistant for…read moreinternal medicine. She was great! She actually took time to review my history and she wasn't in a hurry. She was great! Thank you!

I have been a patient of Dr. Vento for more than 30 years. He has always been a great listener and…read morean empathic physician. Recently, I've had the pleasure of meeting his physician assistant, Vickie Fahey. She has wonderful skills as a physician and a person. She is a wonderful addition to the practice. I highly recommend this doctor and his colleagues. Elgin is a lucky city to have Dr. Elio Vento and Associates.

To start the doctors are great! The problem i experience is the office personnel and. the medical…read morepractices. office personnel dont return calls, you have to keep calling back and they are a little on the rude side. I recently went in for my FREE physical per my insurance co. Blue cross Blue shield... I got billed for an office visit. Last year when this happened i asked why I was billed, was told because i asked the doctor a question so, this year i asked no questions....still got billed for an office visit. the explanation was that i have additional diagnosis,isn't this something as the patient I should have been notified of? Seems a little deceitful. Won't be going back! I will be contacting Blue cross Blue shield to see if this is a common pracitice..... if I had been told there additional charges for additional items. i would have been fine paying the bill. seems by not notifying patients of this pratice they are just trying to pad the bill!!!

untrustworthy, wouldn't recommend. It's unfortunately all about the money and being unfair.read more

Dr. Gephart is an amazing physician and person. She truly cares about her patients and helps manage…read moreyour all around health and well being. I've been a patient for 30 years and would never go anywhere else.

I can't recommend Dr. Gephart enough. From the moment you walk in, you feel welcomed--the office is…read moreclean, organized, and the staff is kind and efficient. Dr. Gephart takes time to really listen, explains things clearly, and never makes you feel rushed. It's rare to find a doctor who is both highly skilled and genuinely compassionate, but that's exactly what you get here.

Torn on this review. The Dr. himself is WONDERFUL. Nice, professional, knowledgeable, and above…read moreall, looking to help anything he can. I went in for a cat allergy, and left with a full treatment for the numerous allergies I hadn't realized I could be without, and skin treatments for my acne. However...the organization of the office leaves a lot to be desired. Three times have I had scheduling issues. Once I scheduled for testing at the front desk, only to show up and be told it was too close to my previous testing. The front desk should have known this. Then I came back again, was told I had an appointment with Dr. Ghani but actually it was with the NP...worked but was still a bit off. Then I schedule a 10:00am follow up, arrive at 9:55, get shown to a room at 10:50, and by 11:20 have to walk out to get to class. An hour and a half wait wasn't acceptable.

I would give this place zero stars if it were possible. This office is run down and dirty. Dr Ghani…read moreclearly is more concerned about profit and less concerned about quality patient care. Allergies and asthma are made worse just by sitting anywhere in this office simply due to the amount of visible dust. I can only imagine what is not visible. Judging by the water stains on the ceiling tiles and the age of the building, I am certain there is mold as well. My most recent visit, I was not taken back to an examination room until 15 minutes after my scheduled appointment time of 4:45 PM (I showed up 24 minutes early too because I respect other people's time). The nurse then took some vitals. She went to take my blood pressure but forgot her stethoscope so I had to wait for her to get that tool. I was then told to wait until she came to take me to a 2nd examination room. She finally came to get me after waiting about 20 minutes. The nurse actually had the nerve to ask me if I was ready. News flash, I was ready well before my appointment. Please use your brain before opening your mouth. So far, I had received about 7 minutes of care which was nothing more than height, weight, BP, ear inspection and a few questions. I waited in the 2nd examination room for about 10 minutes before I walked out of the office around 5:40 PM without receiving any time with Dr Ghani. I don't expect much from a doctor when it comes to an appointment. Take me to the exam room at the scheduled time and minimize any waiting once back for examination. I was there for almost 1 hr and Dr Ghani could not see me. Manage your time better, Dr Ghani. Schedule your appointments in increments that actually reflect your true cycle time of patient service. The faster you get patients in and out, the happier your patients will be and you will be able to see more patients as a result. This will increase your revenue without having to add staff. And for pete's sake, stop moving patients around to multiple exam rooms. This makes no sense. If certain rooms are not adequate, get the proper tools/supplies needed to bring these rooms up to par. Not many people get free consulting advice. I suggest you take advantage of my suggestions and find ways to eliminate waste from your operation.

Dr Ghani truly cares about his patients. Ive been seeing him for 13 years. He is the only one who…read morediagnosed my Hashimoto while caring for my asthma and receiving weekly allergy shots. Yes, the office is not fancy, but he is a good dr. Besides, you can have a fancy office and the worst doctors.

I couldn't believe the low ratings for Dr Ahmed. I've been a patient of hers for a decade or more…read more I even continue to see her after moving 30 miles away. I find Dr Ahmed very pleasant, and genuinely concerned about my health.

If I was able to give 0 stars I would. She lacks empathy and manners. She will rudely dismiss a…read morepatients pain and simply label them as the problem for their health when female health so much more complicated than that. She has zero idea on how endo works and how it affects the body. Honestly so unhappy with how she has treated a patient. If you have a complicated medical history as a female DO NOT use this doctor for your primary care.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.