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Recommended Reviews - The Dylan
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Stayed at The Dylan for 5 days recently and it's such a cute, central hotel and the customer service is superb. The only reason I'm giving it a 4 is because the room was very general/standard small room, but everything else was amazing. The Dylan has great amenities such as a gym and high wine (instead of high tea they do high wine) and the staff is incredibly friendly and helpful with bookings. With it being Amsterdam, the hotel also has a slew of bikes you can rent for $15 euro per day. One thing to note, you have to walk past the staff at the front desk to get into your room every time, and the hotel gate closes at night to where you have to be buzzed in by the front desk if you're coming in after midnight. So if you're in Amsterdam to party this might not be the hotel for you. They also have two incredible restaurants, one being a Michelin-Starred restaurant and the bar offers an extensive menu with salads, apps, and mains. With the great location, cute decor, extensive amenities, and incredible staff, the Dylan is a great option for a stay in Amsterdam!

The Dylan is a great place to stay when in Amsterdam. I was in one of the Loft Suites and it was absolutely gorgeous. I really enjoyed the architecture of the room, being at the very top floor with the exposed wood beams. The room allowed for lots of natural light. My only complaint was that there wasn't much light in the bathroom area where I would get ready. However, they did have a lighted magnified mirror which was helpful. The bed was extremely comfortable with the pillow top for my mattress that I had requested in advance. They were happy to oblige me. The hotel also provided me with converters for electricity since I had forgotten mine. Excellent service! The Dylan is in a central location and I found it to be conveniently close to all of the places I wanted to sightsee at. I rented a bike and cruised around the city as if I were right at home being completely immersed in the Dutch culture. The hotel has a private boat canal tour available. The captain/tour guide was extremely nice and informative. Overall, it was a treat to stay at The Dylan. They definitely rolled out the red carpet for me. I'd be happy to visit there again and recommend it to my fellow Yelpers.

This place is very pretty. We only came in to order Hot Mint Tea and use the toilet. The servers were very attentive and very polite. The bathrooms are very clean and well maintained. To flush the toilet, you have to pull a chain from overhead. It was very retro.

We loved our stay here and will be back!! Adorable decor, friendly staff and great location. Service: if I could give them ten stars, I would. We had to change our dates and they were so flexible and accommodating. Then generally everyone is so friendly and helpful. We think the people in AMS are very nice but the service here is excellent. Location: they can brag there is a Michelin star restaurant in the hotel. Vinkels! Try it. Also very central to the city and everywhere you want to be. Amenities are great and they also offer 15 euro 24-hour bike rentals. Good deal! We will be back.

What a beautiful and charming hidden paradise! Amazing rooms, decor, comfort, food and service. Rooms have everything you can possibly need and then some. Hotel is centrally located and is on the canal. In here, it's all about the details. I have stayed at many different hotels in Amsterdam but this one is by far the best, much better than the Pulitzer which is around the corner. We highly recommend it!

An incredible hotel -- elegant and upscale but not pretentious, with astonishingly helpful and courteous employees. Pricey, yes, but worth the expense.
1 month ago
The Dylan was absolutely exceptional! The hotel is stunning but the staff is really what makes this hotel a dream. I stayed two nights here for my birthday and two nights at De L'Europe Amsterdam. The Dylan was 11/10 and I will be returning! My birthday was everything I could've dreamed. From check in to the front desk employees to the concierge to the breakfast employees to house keeping. Everyone that works at this hotel acknowledges you asks how your day is going and makes sure you have everything you need. I've traveled all over and this by far has to be one of the best teams I've ever experienced. Beyond recommend this hotel. read more
10 days ago
My stay at the Dylan was very unfortunate. An employee of mine was eating french fries in the front yard while we waited for a taxi. After seeing many other hotel guests eat french fries in the same area, my (non white) employee was asked to leave. This seemed targeted and aggressive. The hotel refused to apologize, stood their ground that it's ok for some guests to eat in the yard but not others, and they can enforce on whoever they like. The Dylan should be ashamed and are an insult to the location's history of feeding the poor and elderly. Shame on them and shame on the general manager for refusing to even apologize. Seems their empathy is reserved for elderly, white guests. If you are against classism and racism, don't support this business. read more
We stayed here for five nights during Amsterdam Pride. It was a lovely oasis away from all the fun / craziness. Perfectly located and easy to get to on foot. (We walked after arriving at Central Station.) Room was cozy, super quiet and lovely. The only thing I'd change about the room (Room 8) is how external light from the night courtyard lights comes in over the top of the drapes. (The room was never completely dark at night.). Other than that, the room was perfect and very well serviced throughout our stay. Food and drink were awesome. Breakfast options were tasty and plentiful. We had dined at Vinkeles on a previous trip and it was amazing. We were sad it was closed this time. All staff were lovely especially Renee at the Front Desk. We look forward to staying here again on a future trip. read more
2 years ago
We love the hotel so much ! The rooms are lovely and well appointed. They are quite large for the region and well stocked with many amenities. The staff makes you feel right at home. The concierge service is A plus. They helped from the time of booking all through the stay. They provided great guides and wonderful suggestions. Truly the concierge team made our stay extra special. The hotel is in a great location and I would choose to stay here on each future visit to Amsterdam. read more
3 years ago
This is one of, if not the best properties that I've ever visited. The rooms are perfect, the ambiance wonderful, the food delicious, and the staff "Top Notch"! American Express recommended the Dylan to us as a place to stay before our river cruise and they hit a "Bullseye". Please consider this great property when you visit. Ronald, Eddy, Scott, Reuben, and Vincent along with the rest of the staff really made us feel both welcome and appreciated. Ronald (concierge) is the best! Please trust his recommendations and enjoy his wonderful sense of humor! read more
Stayed at The Dylan for 5 days recently and it's such a cute, central hotel and the customer service is superb. The only reason I'm giving it a 4 is because the room was very general/standard small room, but everything else was amazing. The Dylan has great amenities such as a gym and high wine (instead of high tea they do high wine) and the staff is incredibly friendly and helpful with bookings. With it being Amsterdam, the hotel also has a slew of bikes you can rent for $15 euro per day. One thing to note, you have to walk past the staff at the front desk to get into your room every time, and the hotel gate closes at night to where you have to be buzzed in by the front desk if you're coming in after midnight. So if you're in Amsterdam to party this might not be the hotel for you. They also have two incredible restaurants, one being a Michelin-Starred restaurant and the bar offers an extensive menu with salads, apps, and mains. With the great location, cute decor, extensive amenities, and incredible staff, the Dylan is a great option for a stay in Amsterdam! read more
4 years ago
Dylan Hotel and the restaurant fair are probably the best thing going in Amsterdam. If you'd like fine dining you'll love the restaurant and if you'd like elegant quarters in an attentive staff you'll love the hotel it's absolutely perfect. read more
The Dylan is a great place to stay when in Amsterdam. I was in one of the Loft Suites and it was absolutely gorgeous. I really enjoyed the architecture of the room, being at the very top floor with the exposed wood beams. The room allowed for lots of natural light. My only complaint was that there wasn't much light in the bathroom area where I would get ready. However, they did have a lighted magnified mirror which was helpful. The bed was extremely comfortable with the pillow top for my mattress that I had requested in advance. They were happy to oblige me. The hotel also provided me with converters for electricity since I had forgotten mine. Excellent service! The Dylan is in a central location and I found it to be conveniently close to all of the places I wanted to sightsee at. I rented a bike and cruised around the city as if I were right at home being completely immersed in the Dutch culture. The hotel has a private boat canal tour available. The captain/tour guide was extremely nice and informative. Overall, it was a treat to stay at The Dylan. They definitely rolled out the red carpet for me. I'd be happy to visit there again and recommend it to my fellow Yelpers. read more
Stayed at the Dylan a few years ago while visiting Amsterdam for another weekend with my husband. Everything about the Dylan is high-end and they look after the finest details. The things that stand out about The Dylan are the common areas and the service. The restaurant Vinkeles was awarded a Michelin Star in November 2009 and is well worth the visit. While we didn't stay there this visit, we did have "High Wine" (the better version of High Tea) this evening. The High Wine service consists of four wine pairings with amuse bouches style bites. Today's menu consisted of a New Zealand Marlborough White served with a shrimp salad. The wine was exceptionally bright and paired well with the shrimp (which wasn't spectacular, but good). The second course consisted of a Chardonay paired with pastrami topped with chinese noodle and a tangy sauce (quite enjoyable), the third course was the heaviest and consisted of duck breast covered with a light veal sauce and accompanied by artistically arranged green beans and small potatoes. The red wine was Spanish and by far, the best. Finally we ended with a sweet wine and a dish of strawberries covered in a Prosecco syrup and almond biscuits. While we were enjoying our menu, our neighbors at the next table ordered a dessert which included Macarrons and four small shots of various flavored ice creams. We couldn't NOT order it. It did not disappoint. My mouth was pleased. As usual the service was impeccable. As for the rooms...they're okay. They're much nicer than what you would typically find in a higher end hotel, but certainly not as nice as they could be for 550 Euro+/night. Another thing I really like about the Dylan is that they have bikes to lend. One thing you should never do is visit Amsterdam and not ride a bike. It is the only way to get around this beautiful city. My husband calls The Dylan an oasis of calm. read more
4 years ago
This hotel had good points and bad points. My travel agent had spoken several times with the manager Robert Van Rijsbergen, and I have been promised a room upgrade when I arrived. When I got there, nobody was aware of my arrival and the room I got was pretty awful. It smelled of sewage, looked into a wall, and had dangerously steep stairs. When I asked if there were any alternatives, they told me the rooms in the next category up were booked but if I wanted to move up to categories, I was welcome to pay €200 per night. What? I went ahead and did that just because I was scared of falling on the stairs in my room. The next room was very nice, but in my world when a hotel has one category booked they don't make you pay for the rooms that are open and being unused, even if they're two categories up. That being said, the remainder of the staff was just wonderful. One in particular named Sam, went above and beyond to bring something to my room. I would warn anybody with any sort of aversion to stairs they consider staying elsewhere. Granted, this is Amsterdam and almost everything is built up, but for anyone with a real hip problem or knee problem, etc. it would've been untenable. read more
11 years ago
This place is very pretty. We only came in to order Hot Mint Tea and use the toilet. The servers were very attentive and very polite. The bathrooms are very clean and well maintained. To flush the toilet, you have to pull a chain from overhead. It was very retro. read more
We loved our stay here and will be back!! Adorable decor, friendly staff and great location. Service: if I could give them ten stars, I would. We had to change our dates and they were so flexible and accommodating. Then generally everyone is so friendly and helpful. We think the people in AMS are very nice but the service here is excellent. Location: they can brag there is a Michelin star restaurant in the hotel. Vinkels! Try it. Also very central to the city and everywhere you want to be. Amenities are great and they also offer 15 euro 24-hour bike rentals. Good deal! We will be back. read more
14 years ago
I work full-time. research, save my money, travel and hope to have what will be an exceptional experience and adventure. In most cases it is...thus I feel compelled to share online. The Dylan is ONE of those amazing experiences. To be straight forward, it made me feel like a ROCK STAR. First, I have never walked into a hotel where I felt that every aspect has been exceptionally planned and artistically placed. On top of that, they are playing groovy music that just makes one want to "love the one you're with!" I have stayed at the Dylan 3 times. Each time, I have had a different room and each time the room has been unbelievably different. I am not talking the bathroom is on the left. I am talking one room was black with mirrors strategically placed around the room and the other was white, like I was in heaven. If you are a bit avant-garde when it comes to art; you like adventure, then you will be very surprised and forever love the Dylan. 100% recommend it!!!!! read more
13 years ago
Review for the bar specifically - honestly, wasn't wild about the drink options OR the service, but still the cutest and coziest spot for a nice ambiance and glass of wine (or bizarre cocktail, the options weren't really too appealing). A cute fire piece to add to the ambiance, and a great neighborhood where you aren't mowed over by bicycles and puff coats (well, as much) - would def stay here next trip to Amsterdam, and recommend the bar for ambiance alone! read more
13 years ago
What a beautiful and charming hidden paradise! Amazing rooms, decor, comfort, food and service. Rooms have everything you can possibly need and then some. Hotel is centrally located and is on the canal. In here, it's all about the details. I have stayed at many different hotels in Amsterdam but this one is by far the best, much better than the Pulitzer which is around the corner. We highly recommend it! read more
11 years ago
An incredible hotel -- elegant and upscale but not pretentious, with astonishingly helpful and courteous employees. Pricey, yes, but worth the expense. read more
Excellent service, clean room, and very helpful staff. A big downside was that they hadn't turn the AC on yet, and it was quite warm in up in the "loft" area of the room where the bed was. So warm, in fact, that we had to call concierge at 4 AM and have them bring in emergency fans for us to use. But they did, and with a smile. Also, I wasn't thrilled with the bedroom and bathroom being on different levels, especially given the very narrow staircase you had to traverse to go up and down. That said, a little more research on my part and we could have had a one-level room. The hotel is in a great area, and we were able to walk to just about everything. Not a cheap stay, but if you don't have an inside recommendation and want to be sure you don't end up on a lumpy mattress in a dump of a hotel, the Dylan won't disappoint. read more
8 years ago
The Dylan is a beautiful hotel. Very clean and the staff is extremely accommodating. The hotel is in a great location. I would highly recommend! read more
8 years ago
Beautiful presentation & excellent service, unfortunately the food was not up to Michelin * Caliber.
10 years ago
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12 years ago
Great ambiance. I do a lot of traveling and staying in hotels. I love the lay out of this hotel, the bar, and the rooms. Lots of sunshine coming through the windows in the room I had. Both modern and traditional décor that somehow fit together really well. Good service. read more
11 years ago
If you want to stay in a luxury, designer, boutique hotel, The Dylan might suit you. The front desk was a little stressed when we were there, but the concierge, Michael Wigman was MOST helpful. He was great for restaurant recommendations and reservations, coffee shop info, as well as nightlife... The BAR is fabulous at the hotel, the room with the fireplace.. Luscious wood carving, supple leather seating, rich tones of gold and honey. The drinks were great, as was the caviar we had. The Michelin Star Restaurant Vinkeles is a favorite of mine in Amsterdam, so it's great it's at the hotel. The location couldn't be better, Set within the "grachtengordel", the city's central canal-belt, as well as in Amsterdam's chic shopping district, "The Nine Streets" ("De Negen straatjes"), The Dylan Hotel Amsterdam provides the ideal base for your stay in Amsterdam. read more
11 years ago
We recently spent a week of vacation at the Dylan in mid October. We chose the hotel due to its location in the canal ring and proximity to many local sights. This boutique hotel was very charming and staff were friendly and very eager to assist us with anything that we needed. Although we didn't realize it when we booked the hotel the area was just perfect for our needs. Really pretty canal area, lots of shopping and restaurants nearby and within walking distance to the many museums in the area. It is also in walking distance to the central area, but it is in a much quieter area, which suited us well. We especially enjoyed some of the extra touches such as fresh flowers and fruit in the room and our daily treat with turn down service. Pleasant and cozy bar/lounge area where we enjoyed some tasty bar snacks and cocktails. read more
14 years ago
A beautiful boutique hotel a block away from the Pulitzer. Service was spectacular and the room was beautiful. I walked in off the street to see if they had a room for the following weekend and they bent over backwards to find me one. There was a convention in town and they were hosting one of the functions and yet they found me a room and made my stay wonderful. I can highly recommend this hotel. read more
14 years ago
Super friendly staff, great location, delicious breakfast and well appointed rooms. Quirky enough to feel like Europe but with all the creature comforts in all the right places. read more
7 years ago
While the Dylan is truly beautiful in it's architecture and style, there is a pretentiousness to its staff. They seem to forget they are in the business of hospitality. In addition, for the price point there is way too much noise. We could hear everything our neighbors said and they weren't yelling. read more
11 years ago
The Dylan is an extraordinary hotel is a great, central and walkable canal area in Amsterdam. The rooms and restaurants are 5-star. Service is exceptional right from registration on ... you are likely to see a few celebrities in the bar and restaurants as well. We wouldn't stay anywhere else in Amsterdam! read more
11 years ago
Friendly and great staff! However:- Tired hotel!!! Very tired!!!! Essentially a 3 star hotel at best. Rooms are terrible. Sewer smell in lobby and hallways. Chipped walls. Dirty carpets. Looking for high standards or luxury ? Run for the hills. read more
14 years ago
Stayed at the Dylan last summer in September and thoroughly enjoyed our stay there, so much in fact that we are staying there again this coming July when we return to Amsterdam. The location of this hotel is awesome, shopping, museums, restaurants, cafe's, bars, clubs all located within walking distance of the Dylan. Its a small boutique hotel that has so much charm and character, the staff all very friendly and helpful and although the rooms were a tad small they were very well kept and modern. I love that you get a fresh jug of water delivered to your room every morning, trust me after a long night of drinking it was very very necessary lol. I am looking forward to returning in a few months. read more
this boutique hotel is absolutely top drawer. set along the 17th century Keizersgracht canal in the chic 9 Straatjes(streets) district studded with cafés, galleries, shops and minutes to Amsterdam's must-sees. from the sleek rooms, breakfasts at the Bakery, lounging with the locals in the Long Gallery...really just the perfect base from which to explore. tip: go during low season sept-nov. best bang for buck. and less crowds. read more
11 years ago
We have been having " high wine" there with some friends. You pay 40 Eu per person and you get 4 wines accompanied with 4 small dishes of french high cuisine. Dishes were really creative and the wines were fantastic, perfectly matched. The atmosphere was very warm and relax, place is really cosy and the staff very friendly and helpful. It was a great food and wine tasting plan for a saturday afternoon. read more
14 years ago
Amazing cty, great hotel, perfect location. Only problem is the British consigner is such a condescending jerk I regret spending $400 US a night here. Do over please. read more
18 years ago
Amsterdam is gorgeous all by itself, but staying in a posh hotel certainly helps. The Dylan is beautiful - refined, elegant, but really friendly. I stayed for two nights and never wanted to leave. It's an old building, a restored theater [I think] and the rooms are all designed differently and carefully. Our room overlooked the courtyard. We slept like babies in the big beds and gorgeous sheets, and washed up with the yummy Molton Brown toiletries. Oh, and did I tell you, we got the most awesome room service breakfast ever? Not the cheapest hotel but so worth it. read more
18 years ago
Beautiful - the sort of hotel where you have to force yourself to leave the room and explore the city. Opulent and luxurious rooms, superb service, a decent (asian fusion, from memory) restaurant and they'll lend you a bicycle. Highly recommended, so long as you can afford it read more
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More info about The Dylan
Keizersgracht 384
1016 GB Amsterdam
The Netherlands
Negen Straatjes, Centrum
Directions
020-5302010
Call Now
Visit Website
https://www.dylanamsterdam.com
View offerings
Hours
What time does The Dylan open?
The Dylan is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does The Dylan close?
The Dylan is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun Open 24 hours
Payment methods
Does The Dylan take Bitcoin?
No, The Dylan does not take Bitcoin.
Food & Alcohol
Does The Dylan have catering options?
Yes, The Dylan does have catering options.
Does The Dylan have a drive thru?
No, The Dylan does not have a drive thru.
Does The Dylan serve alcohol?
Yes, The Dylan serves alcohol. Full Bar
Indoor Amenities
Does The Dylan allow dogs?
No, The Dylan does not allow dogs.
Does The Dylan have TVs?
Yes, The Dylan has TVs.
Outdoor Amenities
Does The Dylan have outdoor seating?
Yes, The Dylan has outdoor seating options.
Does The Dylan have parking?
Yes, The Dylan has parking options. Street Parking
Other Amenities
Is The Dylan wheelchair accessible?
Yes, The Dylan is wheelchair accessible.
Does The Dylan have free WiFi?
Yes, The Dylan has free WiFi.
From the Business
Specialties
Restaurants Delight in Bar Brasserie OCCO, where quality, craftsmanship, and service are paramount. Savour refined dishes of Restaurant Vinkeles, situated in an 18th century bakery and awarded with two Michelin stars, or embark on a culinary journey at até, Amsterdam’s most intimate fine dining restaurant. Restaurant Vinkeles is a unique dining destination located in the true heart of Amsterdam, awarded with two Michelin stars. The historic and intimately designed setting forms the perfect backdrop in which to enjoy the passion and creativity of the Vinkeles team. The Dylan’s, open all day, Bar Brasserie OCCO is the place where quality, craftsmanship, and service are paramount. Enjoy a delicious breakfast complete with perfectly crafted coffees, fresh juices or one of our specialty teas. As night falls, guests can indulge in a sumptuous dinner and one of our signature cocktails… até is an intimate Chef’s Table limited to 6 seats. Watch how the tasting menu is prepared while Filip explains the background of the dishes and their ingredients. Throughout the evening, Filip introduces his guests to influences from highly praised cuisines through intriguing stories and culinary travels. Meetings & Events Distinct setting, flexibility and culinary offerings. Each meeting or event is special. We offer personalized service, tailor-made proposals and individual solutions for each unique event
History
Established in 2005.
The Dylan Amsterdam A five-star boutique hotel in a unique historical building Located in the heart of the “9-streets” area on the prestigious “Keizersgracht” canal, The Dylan Amsterdam is the ideal home base as you discover the hidden treasures of Amsterdam’s past and present by foot or bike.
Meet the Manager: Max D.
Hi there! I’m Max, Sales & Marketing Director at The Dylan for almost four years now. I joined the team quite in midst of the pandemic. Prior to that I worked for another LHW property in Amsterdam, De L’Europe, for six years. I was ready for a new challenge and when this opportunity arose, I just knew this would be a right fit for me… Why did you think so? Well, The Dylan has such an interesting story to it. Once opened as one of the first luxury boutique hotels in Europe, done by the renown Anouska Hempel, almost legendary. Evolving over time, the hotel has kept its exclusive image, yet offers such a welcoming and comforting experience for its guests, without too much finery. The Dylan really is different than other hotels, so personal and understated. This really matches with what I like personally.
The Dylan Reviews in Other Languages
Review Highlights - The Dylan
“While we didn't stay there this visit, we did have "High Wine" (the better version of High Tea) this evening.”
Mentioned in 3 reviews
Why does Yelp recommend reviews?
1 review that is not currently recommended
The reviews below are not factored into the business's overall star rating.
13 years ago
Really beautiful especially in winter. Great restaurant and bar as well.



















































