Prices are waaaaaay high on singles, like 3-5x higher than eBay. I asked to look through a box of vintage behind the counter & was told I can't flip through those boxes??????? What? I guess he doesn't want to sell me any cards. I was told there was vintage in the display case, I already looked through those & know that they're overpriced. Staff was not friendly or helpful. So we left 2 overpriced card shops in the area without buying a thing. I guess we'll go back home & spend it at our LCS or on Hobby Twitter or eBay. read more

The selection of cards could be better but nonetheless they had amazing cards! I picked up a few for great prices as well! The workers are very helpful and friendly I definitely recommend this place! read more

One of the sports card shops I've ever been to. The owner, Rick, is an honest guy with a family-owned operation in Pigeon Forge. The prices are reasonable with an amazing stock of cards and collectables, including some really rare items. Even though we live in Birmingham, we always make a stop at The Dugout when in town. Even come up for the pack wars twice a year. He and his family make you feel at home, answer any questions you have, and can guide you in the right direction with whatever you are searching for. You can't go wrong at The Dugout. read more

The workers were very nice and helpful and they have tons of sports cards and collectibles

One of the best card shops I've been to the owner was great he traded with my boys and was giving them all sorts of information on the cards great experience. read more

Always a priority for me and my boys when we are in the area. Staff is always attentive and helpful, and the shop has a great selection of hobby boxes. Would like to see more packs for sale, but that isn't a knock on the shop - just a personal preference. Baseball cards are expensive these days, but prices are competitive with other shops and online. Definitely worth a visit if you haven't gone before! read more

Cool place! Lots of well lit display cases and a great mix of older cards and newer. Not many signed cards but some signed merchandise which was cool. The individual cards were a bit pricey, but can understand that given the prime positioning their storefront is on. Overall, a great variety of individual cards, boxes and other sports merchandise. read more

Very nice store. Hard to get to but worth the effort. The owner is very kind and patient. When buying and selling he look the price up right then and there and gives you a fair offer. The card sets are well below other shops. Definitely a must for card collectors. read more

Great place! Got a Patrick mahomes rated rookie! Really great condition! Staff super friendly! read more

The Dugout - TN - Patrick Mahomes rated rookie ($109) - Hobby Shops Near Me - Pigeon Forge, Tennessee

We went in to look and purchase cards for our collection today. We were ready to spend money but, we're unfortunately treated as if we didn't exist. Then to make matters worse the younger man who was working was asked a question by my husband and he acted as if it was a waste of his time to answer. Customer service is definitely NOT a priority at this business. A little advice from a fellow business owner, treat your customers with some value if you want to make sales. We definitely will not return to this card shop. read more

The best place to get sports cards. They have a great selection, and are great people. Rick knows his stuff and is very helpful. His wife is very friendly too. They have cards for all ages. If you want a great selection, knowledgeable people, and are a collector or just want some cards this is the place to check out. They have Pokémon, Yu-Gi-Oh, NBA, MLB, NASCAR, NHL, NFL, and so much more. read more

Very nice people working in store. My boys loved this card shop. When visiting area will stop back. Sold some cards, traded some, and bought some. read more

Nice set up, excellent display of cards. Limited choices in box sales. I was shocked at the limited amount of autograph material available. I picked out several cards for purchase as I collect UT autographs. I asked a question and was basically laughed at. Just a suggestion if your going to have a business that caters to a certain unique clientele, anyone that walks in said doors of a unique biz should be treated like your best friend!! I was about to drop $400-$500 in this shop on hobby boxes. But they blew it!! read more

Went in there looking for older baseball cards. I just recently started collecting in the last few years and this place is the best I've been to. The man I talked to was able to pull a Ted Williams seemingly out of nowhere. If it's not in the display ask for it they may have it over there. I'm in town for a few more days and I'm heading back before we leave for sure. I left with Ted Williams, Mickey Mantle and Roger Maris cards. Seemed like the guy was more willing than other places to work with me. read more

Best card shop in East Tennessee! The shop is set up so nice and is very clean and organized. The owner is knowledgeable and patient. I highly recommend! read more

The Best Card Shop in The Gatlinburg / Pigeon Forge area and anywhere else. I've been to a lot of Card Shops and this one has my #1 vote. Not to mention the Owner is Super Nice and very helpful! read more

This store is run more like a museum than a business- Owner doesn't want to sell his products and doesn't appreciate reoccurring local business, we won't be back. read more

Looking forward to return trip on our next visit to the area. Excellent store. Owners are great to deal with and not high pressure.

Bit pricey, but got good advice on cards and the shop has a nice environment. Bought a hobby box and got some nice hits. Will definitely return next time I'm in town. read more

This is the best card shop ever! Everything is so organized and the guys are super friendly and knowledgeable! I highly recommend this store! read more

Took my 9 year old great nephew in looking for Pokemon cards. Man was very rude, rolling his eyes when my nephew would ask questions. Sorry Sir but a 9 year old purchase is just as important as a 50 year old man's purchase. Will not be back again read more

One of the best places to spend time and money in Tennessee. Fun and inviting atmosphere created by an owner that really gets to know the people that come to the shop and is more than happy to engage in conversation for no reason other than just being a good man and caring business owner. Will works at the shop when Rick is off and he was a great choice to be there because he maintains that open and friendly atmosphere. Perfect example of everything good about local business and involved, caring owners. read more

I was blown away from the organization of this store. It was one of the nicest shops I have seen. Rick has what you need from singles to sealed boxes. He is very easy to talk to, knowledgeable, and has been in the business for a long time. I would recommend this store to anyone. read more

Awesome Selection! Awesome prices! Awesome owner & staff! Bought a mint condition Joe Montana Rookie and a mint condition Rickey Henderson Rookie for well under book value. This is my new favorite card shop and I will be back! read more

i found that this sports card shop too be really overpriced.they have alot of cards but will rip you off if your not careful