amazing service from start to finish. Lady who greeted us was very pleasant. we were seated and Mia came and cleaned our table, topped up our cutlery and checked about allergies ( we had a diner with a peanut allergy ) This was taken very seriously. she then took our order and I ordered poached eggs and she took the time to tell me when I needed to put my toast in so that I got warm toast and hot poached eggs. She was friendly and efficient and her customer service skills were excellent. The breakfast itself was also very nice and all well cooked. Great experience overall but the star of the show is little MIA ! read more

The Duck is a well-established pub on the Hagley Road. It was my uncle's regular around 30 years ago. Since then it's had a makeover and updated to the 21st Century. I came to know of it when my cousin began DJ'ing there. They usually have promotions on drinks so chipping in on a pitcher cocktail is a pretty cheap way to spend the evening with friends. The bar staff are welcoming and accommodating. It gets quite busy on Friday and Saturday nights but their customer service remains great. The ambience is laid back and targeted towards over 20's as opposed to students. So generally it's a chilled out, sleek atmosphere. It's also a Beefeater Grill where the food is freshly prepared and deliciously English! read more

A Very good place to have a beef burger!! The atmosphere is so lovely, the staff are so helpful! My order took a little bit to be served though. It is such a good place for families and lovers. It wasn't noisy at all even though it was full. The burger tasted So good, and the chips are so yummy as well. Price wise, it is the average I guess. Not as cheap as fast food restaurants. Highly recommend it for beef lovers!! Yeah, forgot to mention that their menu also include choices for chicken lovers and vegetarians (believe it or not). read more

The Duck - Beef burger - British Near Me - Birmingham, XWM

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The Duck used to be a place you could get in and get served with little fuss if you were of dubious age, so it was always populated with a slightly younger crowd pretending to be older and a slightly older crowd clinging to their youth. That was a while ago though and now it's the kind of pub that it looks like, a nice big more family friendly pub with a carvery, and even though it's big it still has kind of a cozy feel to it. The prices are reasonable all round, food and drink. It has a good sized seating area outside too. It would be a nice place to come with the folks now, as opposed to a place to come with your teenage buddies! read more

Since this place had a refurbishment a couple of years back, I've been a huge fan of this Beefeater establishment. It has an open, clean and welcoming decor that's friendly for everyone. The staff are super polite and helpful within the restaurant section and I have yet to have anything but good experiences here. read more

I came here with a few friends from work for a meal and a quick drink last weekend. For four of us, the bill came to 70 pounds and that was for a main course and one drink each. I had fillet steak cooked medium with thrice cooked chips and onion rings, and it was one of the most enjoyable meals ive had for a while. The steak was cooked to perfection and the sauce was lovely also, Only problem seemed to be that the staff couldn't quite grasp the concept that i wanted my red wine spritzer as a small amount of wine and a large amount of lemonade, yet i kept receiving a full glass of wine with a spray of lemonade. We stayed for a few drinks after the meal where this issue continued so i gave up asking in the end. But all in all a lovely place to eat. read more

I hadn't been in The Duck for years - we're talking since I was a teenager, when I have horrible memories of a very dark pub that played 'You've been Framed' type clips on big screen over the bar on a seemingly endless loop. It was the sort of place that a slightly older crowd of people went to and the toilets were always full of women crying. I found the fact that they played 2 Unlimited records offensive (I was a goth) and can't really remember why I used to go - I have a feeling peer pressure and the fact you could get served relatively easily without the rigmarole of producing ID etc played a part. Anyway, I'm glad to report that this has changed an awful lot since then - it's a pretty bog standard carvery place but it has a nice, homely feel that is kind of comforting. The food is mostly standard Beefeater fair - roasts, sharing platters etc but they have some fairly decent wine and the puddings were nice. Outside is pretty massive so there are plenty of opportunities for smokers to dash out and make good use of the outdoor heaters. The staff all seemed very friendly and Adele played soothingly in the background - I'm not sure my 18 year old self, would've approved but its a nice enough pub and the food is well cooked and reasonably priced. read more

Part of the Beefeater chain, a few miles out of the centre of Birmingham. The menu has improved markedly since the last time I was in a Beefeater a couple of years ago - still with a heavy emphasis on steaks and grills, but with a good (if limited) veggie selection, lighter dishes, salads, etc. The pub side of the house has a traditional feel to the place, friendly and helpful service, reasonable amount of seating. The restaurant side is much as you would expect from a Beefeater - reasonable prices, reasonable food, reasonable service. They weren't the slightest bit bothered when only five of us turned up for a table booked for eight, and equally unfazed when two of our errant companions arrived as the rest of us were finishing our desserts (of course, the beauty of a place like this is that we could retire to the pub and our late arrivals were able to order from the bar menu). read more

I love this pub and its the perfect local. Friendly atmosphere and a good selection of drinks and food.

Ok so I have eaten at the Beefeaters here many times over the years, including choosing it as the place to celebrate graduating from my Doctorate. Clean restaurant, staff are friendly and they have a broad range of food choices. I have seen a few changes in the menu over the years. They do a good steak for sure that is not in question (although do have difficulty in getting the steak cooked according to request and have been served a rare steak a few times after ordering a medium well). They accept the entertainment card which allowed for some really good discounts. Though they changed their benefits related to the entertainment card which meant less deals. Either way the food is worth it. However they can get very busy, so best to make a reservation. As they are busy they occasionally get things wrong in the orders, but are always quick to correct the mistakes. The only curious thing we have experienced is having ordered a Pimms, the server brought us a shot of Pimms? Who drinks a shot of Pimms? Also more than frequently we are told that the T-bone steak has sold out as well as not having all the required stuff to make Pimms which is a little surprising for a steak place. However this has not stopped us going back. Well worth a visit. They do have parking behind, but you may compete for parking with the hotel and another adjacent restaurant. So make sure you get there early. they serve Costa coffee at the bar section. Once the server told us she preferred cash for her tip rather than leaving a tip on the card as she does not get the tip left on cards? read more