I have just recovered from breast cancer and to celebrate my last radiation treatment I booked a trip with my husband to new Orleans and reserved a room for 3 nights at the duchess b&b. When we arrived, the door was locked, no one was there, no key to be found, no note, and when we called the number provided we were greeted with a "mailbox full" message. We left the proprietor an email to which she replied the following day with a "gee I'm sorry, I put your reservation on the wrong date in my calendar". Though she did refund our original fee, she also agreed to compensate us the difference in rates for where we were lucky enough to find a room. We are still awaiting this payment. I would not recommend this establishment. These are irresponsible, unprofessional proprietors. I shudder to think what would have become of us if we weren't able to secure other accommodations. Who would want to start their holiday like this? read more