Hello Yelp World! I haven't had a PCP for a few years. I found the Le Family Practice on yelp and…read morewhat a blessing they've already become (24 hours in). I will be a return patient... Michelle and Dr. Le (pronounced Lay for those of us that need the reminder) are top notch people and very well versed in how to communicate with patients. First, I would like to acknowledge how easy it was to contact them, leave a message, and I heard back from them ASAP. I actually was able to get into see Dr. Le the same day; :) I'm so grateful, too. Furthermore, the care that was shown to me was extraordinary. I don't think I've had the same experience with anyone else. I really liked how they charted my history and Dr. Le used a white board, which is so brilliant because I could visually see all of my options (versus remembering them). Together, they are a class act and therein if you're looking for a new Doctor, I highly recommend you give them a try. Today I picked up my medication (for my breathing ailment) and am hoping in a few days I'll be feeling much better. Thanks (again) Dr. Le and Michelle!!!

I found Dr Le here on Yelp. I read these reviews and decided to give them a try. No hyperbole these…read moretwo, husband & wife are really wonderful. I've been to ALOT of Dr's I'm my life so I feel qualified to share Dr Le and his wife are just Gems. I've rescheduled for follow up and believe I've found true medical care. I hope this review serves to help others find the care I found when I walked in. Especially in this time of high turnover, in & out healthcare. Dr Le definitely has a lot to offer our community. I wish him and his wife success Sincerely

Totally recommend One of the few doctors who actually…read moretake the time and listen to you not feeling rushed it's a big matter to me , he is on the patient side ordering all reasonable test and labs to ease any concern I have Overall great doctors and staff

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

We had a wonderful experience with Dr. Von Ins for our son. She answered all of our questions, and…read morewe felt confident in her knowledge and care for our son. We appreciate her assurance and attentiveness.

Looking to wait 5 to 6 months to be seen by the Dr?? Then this is the right one for you…read more Wanted to book but don't have time to wait until 2027 to see Dr. Von Ins

I've been a patient of Dr Shirley Chung for 3 years now so I feel very confident in every aspect of…read moremy review. 1. Scheduling - Scheduling is a breeze. I've scheduled appointments days out (non serious) and I've even been seen in the same day. Scheduling is never an issue and the front office is always professional and efficient. 2. Wait time - Waiting is never an issue. I am promptly called in, vital signs are taken and I am shown to a private room where the nurse goes over why I am here and prepares the room and myself depending on the type of visit for the Dr. 3. The doctors (both Dr Chung and her associate) are fantastic. I feel like they really take their time and listen to all my concerns and answer any and all questions I have. 4. I certainly feel that it is most important to feel important to your doctor and Dr Chung really makes me feel like my health and remaining healthy is her top priority.

I am happy with Dr Chung but something has really changed which I believe is due to the office…read morestaff. I used to get a call within two days after my lab results are available, not anymore. I literally have to text, sometimes multiple times to get a call back to review results. Getting anything sent to you via email seems to be a great task. Seriously considering looking for another medical group.

I love and trust Dr. Chamberlin. I've been her patient for many years. She spends ample time with…read moreher patients, listens and is very thorough. I'm also very found of the Nurse practitioner Jake. I recommend this Doctor's office to anyone looking to find a wonderful and caring Doctor.

I would absolutely recommend Dr. Chamberlin she is amazing!! I'm so thankful I found her as my…read moredoctor. I have been having some serious health issues and she has helped me try to figure out what has been wrong with me. Sent me to an awesome rheumatologist for a 2nd opinion, even when my good insurance ended she has still helped me so much. She always answers my questions on the portal. She is so caring and kind. I appreciate you so much Dr. Chamberlin thank you so much for everything you have helped me with. I know this journey for my health isn't over and I am still struggling so much. But I really appreciate everything and I am so thankful for you!! It's really hard to find such a caring doctor like her. Thank you for continually helping me, I know I ask a lot of questions but it's only because i need to be better. So thank you again for everything and being so patient with me even through me being extra sometimes lol I know everyone that is sick has had trauma too, I hope and pray you all get healed and you can trust Dr. Chamberlin she is amazing!! I love that she is my doctor and I know you will too. Thank you again Dr. Chamberlin May everyone have a really beautiful day!!

Ok.. to start, I never saw Parsa, but this is his office. The staff.. horrible! I was assigned this…read moreoffice with my insurance group and from the first visit to my last straw interaction, this office did not practice Patient CARE.. they practiced I DONT CARE! The front desk staff is so uncaring. They do not know how to exercise basic humane reactions. You walk away from an appt not even have a result. They dont even submit referrals correctly It took me 6 or more months of calling weekly to get them to submit my cpap machine properly. Literally filled out the main referral for the mask only. Called called called and finally gave them a list of codes I received from the providing facility to give them myself cause they were tired of reaching out to parsas staff to correct My last straw.. was recently. I had a stroke and after release from hospital, I was told my primary doc office needs to refer me to cardiology for a heart monitor. I call them and explain I need Tiffany, the PA to refer me to cardiology. Of course they say.. you need an appt. I say not really she just needs to send a referral in so I can get my monitor to rule out Afib as a cause .. the very uncaring receptionist say.. well we can see you on the 11th. Im like.. its the 29th.. so you see waiting 2 weeks is not really good.. I just had a stroke! She says well, sorry parsa is booked and so is Tiffany. I said its an emergency. What's your protocol? She says there is none. I said please place me on hold and ask if she can fit in a tele health visit in the next day or so.. if she literally needs an appt it needs to be sooner. She refused to do that ReFUSED stating protocol. I said so you have NO EMERGENCY PROTOCOL? She said no.. 2 weeks pass and of course.. I jave now had 4 more mini strokes.. NOT Tia's literally brain damaging strokes.. and I get my appt.. so she can refer me to cardiology and ​I forget to ask for wprk paperwork.. so I called back within three days of that appt.. to get that paperwork and they tell me You need another appt. And it has to be in person. Not a telehealth. I said, no ma'am I just had an appt and this is part of it.. she said no.. I said please just email her and tell her I forgot to ask for that paperwork she said no again amd refused my request three more times before I told her she will indeed get a message to her and if I hear from her lips she needs an appt then we would go from there. Unbelievable how they treat people who need some care and compassion. Horrible place. Yes.. they called back and said, you need an appt. I will never return. I called my neurologist and they had the paperwork I needed emailed to me within 15 minutes! This office will not even call you to give you test results regarding a previous app.. without you paying another office copay. I have never experienced such blatant disrespect for people in all my life. I am a caring and kind person and this office made me feel like a speck of dirt under their shoes.

Call repeatedly to get them to fill my lab work for my first doctors visit as a routine but they…read morenever did and it's been several months and I still receive a bill from the lab saying I owe them hundreds of dollars. I call my health insurance company and they confirm that the doctors office never build it as a routine lab work so if that happens to you, make sure you call them and get them to provide a CPT code as well as a diagnosis code for routine lab work and make sure you call them every day to make sure it's done. Don't rely on the lab to tell you is done. You have to call the lab too and make sure that they got the submission from dr parsa's office.

I've been a patient at YLPF for over 25 years and I'm so disappointed in the front desk staff!…read moreThese two girls have the worst attitude I've ever seen they don't greet you properly and they act like your a burden if you ask them to do anything extra like get off their butts to print out anything for you! I wish it was back to the old days when people were happy to have a job these girls need to find a new line of work and go back to bed! I never leave reviews but this has to be said and I'm sure a lot of other folks feel the same way! We want Christine back she was always aggressive but we all appreciated that. VERY DISSAPOINTED

Excellent doctor - who cares about his patients - he has been my doctor for over 20 years …read more Delivered my son over 22 years ago. I never ever felt rushed when I came for a visit ! He just retired - and I'm lost - it will be very hard to replace him - I wish him the best of luck and thank you again for all the years of wonderful caring!

I had been Dr. Rasha Solomon's patient for years and put up with the nasty temperament with the…read morenurses and front staff because I thought she was a patient Dr. who listened. I hadn't seen her in quite some time and went in to follow up on a diagnosis I had received in the hospital. I wasn't dressed like I normally would be. Had on a sweat suit. Have no idea if that had anything to do with the level of condescension I received. But let me tell you. She smirked and asked me questions as if she were challenging me. I was in so much pain and the way she spoke to me hurt at a level I can't describe. I won't ever set 1 foot in that horrible office. I guess she's made enough money, lost her zeal, whatever the case there is absolutely no excuse. Done. Happy to take my hard earned dollars elsewhere. I found a primary care physician who is much more thorough with a kind demeanor. Someone who takes patient complaints and pain seriously.

First of all, I just have to say that this review is not really about the doctors or the support…read morestaff in the office. I've been going to Dr. Shirley Chung and Dr. Rasha Soliman for years now, and they are absolutely wonderful! I love them as my doctors, and they have always been pretty attentive, listen well, and give me sound advice whenever I have a medical issue. The ladies in the front office as well are very kind, cordial, and friendly. I've only had one issue with one of the receptionists, but once in 8 years is a pretty good track record. Overall, everyone is friendly, and I would definitely recommend these doctors to anyone in the area who's seeking medical care. The ISSUE with this office is that you can barely get a hold of anyone! Don't call this office if you're actually very sick and need to be seen. I have lost track of the many times that I have called this doctor's office and hardly ever get someone on the line. It's like playing Russian Roulette. You don't know what you're going to get! Most of the time, I just get the automated answering service. Nobody hardly ever picks up the phone...even during the "open" hours! And then, they have lunch hours where nobody is available to pick up the phones (fair enough), but even when you call and leave messages, most times nobody even calls you back! I love this doctor's office, but it's just VERY hard to reach someone in order to be seen. I don't know if they need a better answering service, or if the ladies are just swamped in the front office (I doubt it, it's not like this doctor's office is ever crowded when I go), or if they're just not hearing the phones or what. But I almost feel like they need someone who just simply answers phone calls, and that's it. I've even considered looking for another doctor in the area because as a patient I feel like I'm not valued or important when I call a doctor's office and nobody picks up the phone, and even when I leave a message, I hardly ever get a call back (20% of the time I MIGHT get a phone call back). Overall, great office, great doctors, friendly staff, but what good is any of that if you can't even reach someone to make an appointment! :(

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

I was refer to Dr anne from One of her patient of over…read more20years. she is one of the best doctors I have ever had in my life. She actually listens to you and is concerned about your request. I look forward to being her patient for many years to come. God bless her Janice C

also i would leave the office visits and reading the summary on the wait out ot would mention…read morethings that were talked about that were new to me! never discussed most of the things she said we did.. and when she messed up and took off a prescription off my list, when questioned she said she told me she wouldnt write another script for me and this was supposedley when i was still her patient..LIAR! that was never told to me, just trying to cover her ass.