I have always been curious about IV therapy and wondered if it really helped and if the hype from…read morecelebrities was real, and this week was the perfect opportunity to find out. I had been feeling under the weather from a mild cold I was recovering from, and I was about to go on a 3 day trip to Southern Cali so I wanted a boost before I left. Best decision! I walked into Thrive IV Wellness Lounge, filled out some paperwork, and was quickly brought back to the IV lounge area where Crosby (the IV Tech) asked me a few basic medical history questions and explained the options available and the benefits of each "IV cocktail". Since my goal was get a bit of an immunity booster it was suggested I get the Essential Cold Care IV pack which is packed with a ton of vitamins/upplements. Most people aren't needle fans, including me but I must say the insertion was actually easy and painless. The lounge area was quiet and relaxing, had plenty of recliners, and I was even offered water and a snack. Once the drip started, my arm felt a bit chilly which I was warned about, and it took about 50 mins for my body to consume the fluids. The quickest results I noticed was the relief of the mild headache I've had for the last 2 days. It completely disappeared 15-20 mins into my session, so that was awesome. Well, it's now 9 hours post IV Therapy and I feel better than I have the last 3 days and had enough energy to take a pilates class. Safe to say I'm a believer and I will be back! If you're on the fence about trying IV Therapy, you'll be happy to hear new clients get 20% off their first IV therapy session.

10/6/2022 I got hit pretty hard with Covid and struggled…read morewith my energy level and have been very dehydrated. I opted for the Covid Cosmo (now known as the Essential Cold Care) and the extra 500 ML saline solution ($25). I was surprised that it included: Vitamin C, B-12, B-complex, Magnesium, Zinc, Lysine, Biotin, Glutathione, Selenium & NAD+ and vitamin D. The price was only $200. After a gastric bypass in 2001 left me chronically dehydrated and unable to absorb vitamins/nutrients, leaving me with both nutritional and vitamin deficiencies. I've been having medically prescribed IV infusions for years and my out-of-pocket co-pay is always more than $200. I started with an email to Thrive Infusion IV Wellness Lounge asking for an IV infusion appointment for the following Wednesday for the afternoon. I was immediately contacted by Lindsey and confirmed for a 1:00. She texted me to confirm my IV selections, my appointment and gave me the address. They are located inside their sister company: Brain Health Restoration. When I arrived, I was greeted warmly by Christine at the front desk and soon afterwards my nurse; Crosbie arrived to take me back. The facility was very clean and quiet. Crosbie reviewed my intake paperwork; and she was both knowledgeable and thorough. I didn't feel rushed in any way and appreciated the time she took to respond to my questions. Once connected my IV with the extra hydration took about 90 minutes to drip. Crosbie was attentive, easy to talk to she checked my IV regularly making sure it was flowing well. We chatted and before I knew it, I was done. When I arrived, at best I was hoping to leave feeling refreshed. But I left feeling that the boost to my immune system was immediate had 100% absorption. I feel my energy and mental clarity have improved, even my sleep has been notably better. I am so grateful to the Thrive team for making my visit a positive experience from beginning to end. I am looking forward to coming in regularly to maintain this natural high and can't wait to try the new oxygen therapy and PH balance. Maureen Price

They got me right in, kind and friendly staff, very clean and answered any and all questions. I…read morewill most definitely be returning in the future. Highly recommend

Great staff and beautifully decorated relaxing infusion area! The nurse was very knowledgeable and…read morepatient. Thank you!

I came home from Mexico and then got food poisoning !! I felt like crap after being up all night…read morewith symptoms.... I looked up their website and scheduled a visit (same day and super easy). The RNs that came out were really nice and helpful; after the infusion I felt better. After a full nights rest I felt like myself. Only negatives, they only had 1000CC bags and threw away half the bag instead of offering a discount on the rest of the bag; the other I cannot check in with this agency on Yelp because of their proximity. I will now recommend this service to everyone! I cannot explain the difference in me within one day

Charlie did such a great job explaining the process and making me feel at ease. She did such a…read moregreat job with administering the medication (I got the B12 shot) and I felt the IM injection working within 20 minutes. I highly recommend this company if you're looking for a boost in energy and great customer service.

I see Kaylee weekly for the B-12 and B-Complex shots. I have more energy, I am sleeping better, my…read moreimmune system feels stronger and I love that the vitamins increase your metabolism for fat loss. I also recommend the PRP injections. I have gone to several other places, all of which were more expensive and you received less product. New Theory Medical is not only more affordable but you also receive more PRP/syringes. Kaylee is gentle, knowledgeable, and really listens to your needs. She also checked in with me after my first appointment to make sure I was doing okay. She truly cares about her patients! I can't wait to go back and try the micro-needling!

I give up on this place! I was looking for a new clinic, I…read morecurrently go to Ageless Men's Health, and a friend of mine recommended this place and praises it. I was excited to try this place based on her recommendation and their reviews. I have tried now SIX times to make an appointment and can't get in! I tried three times to use their on-line chat service by filling out a generic form and waited to be contacted as was told by their automatic reply. Nothing!! I tried texting and again no response! I finally just called and after being put on hold for a few minutes, finally spoke to someone. She said I would need labs done first. I told her my labs were just done three weeks ago. She said I could send those along and Caleb would let me know if they were sufficient. The next day, I received an email with the lab paperwork. I immediately replied to the email sending along my blood work then waited. I waited two days and replied to the email again. It has now officially been a week and nothing! No call, no email, no text, NOTHING!! I give up on this place.

I've been going to radiance ketamine for five years on the 29th. I had a ketamine treatment headed…read morefor Oregon Seattle and then on a cruise ship so when I got on the cruise ship, I had to put my phone on airplane mode so I couldn't take any calls I've had two major traumatic brain injuries, and one major concussion a year ago. These have been some of the nice people that I've ever met in my life so I called on the ninth which was Wednesday. I asked I said I haven't gotten a notice for my ketamine and she said you're good for the weekend. I said OK thank you so the phone call I never saw from when she called when I was on the ship on the fifth I came home I took Uber $37 one way I waited a half hour had taken another Uber home one way I called at 1 o'clock and I asked her what happened? She got a little snippy with me and said I called you and I tried to explain her that I didn't get the call and I have to tell you I was one of the first patients with pride ketamine two of the best doctors nurses PAs I've ever met, but my heart hurts because I got emotional three brain injuries. You would think that the staff would understand after all the years of dealing with patients so I talked to one of the lady's on the phone and I asked if I talked to Greg I was emotional so Greg got on the phone. Wouldn't even listen to me and I said I'm out and within 10 minutes they canceled all my appointments. They sent me a voicemail saying they canceled all my appointments that's what you call. Abandoning a patient. I look forward to these ketamine treatments every two weeks I don't knowI dont know what happened to Greg. If you look on another review, he has the same kind of pattern of being rude on the phone. But he did put an apology on them review and said he was sorry. So this is so heavy on my heart then I'll have to call the board and make a complaint abandoning a patient. You might not be able to get a lawyer to do something, but the board does not play around when it comes to abandoning patients you can't abandon a patient on the same day. PS I just want everybody to know. I'm just disappointed. I'm not mad at them because they're really good people. I think Greg might've been a little emotional and didn't know the whole story. These two men have built something from the ground up. I watched it while they were building it. They were going to Hawthorne barely get any sleep stand up late trying to help people sometimes I think they just grew so fast.

It save my life that's all I can say. Enjoying the journey…read morenow. Great staff Great doctors Great facility. P.s. I need to type more because i needed 85 characters for the review.

Another treatment today! I bought a series of Rf…read moreMicroneedling and Lase MD. Meagan numbed my face and then I relaxed in the Ocean Room until it was time for my procedures! I just closed my eyes and took it all in with a short nap! So relaxing!!! Thank you for a great experience!

If you choose an "add-on," they incorporate it into the timeframe of your massage. For example, I…read morebooked a 60-min Swedish massage and paid extra for a scalp massage/treatment. The scalp massage was incorporated into the 60 minutes, not in addition to, which took away from the 60 minute massage. It's misleading. I wouldn't have paid for an "add-on" if I had known. When I booked it, it said total time was 1hr 15. And when I later asked, they said that includes clean-up time. What does clean-up time have to do with the time shown to the guest? There's also a reason Dolce Vita had availability last-minute, when Atlantis and Peppermill didn't. Dolce is simply not worth the price. The amenities are very very average. In the ladies room, there's only a steam room and sauna. The shampoo and conditioner are poor quality too. The men's room (according to my partner) doesn't even have a steam room. I've visited Dolce about three times, and this past weekend will be my list. You can get a much better experience elsewhere, and for less money. The masseuses are good, but the customer service is just ok. Really wish they'd be more upfront about add-ons, and really wish they'd step up their amenities because the location has potential.

I found my new med spa home. I just did jawline contour and lips by Injector Danielle. What a…read morefantastic experience! The numbing room is an amazing touch, you relax in a nice room on a comfy couch while you numb rather than under a light in the injection room anxiously waiting. Danielle was highly skilled, knowledgeable and made me feel very comfortable. My lips and jaw are flawless and even though yes lips hurt, her skill and technique made the process as painless as possible. THIS is how you are suppose to feel leaving a med spa. I highly recommend Danielle here. I'll be back for more soon!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

Such an exceptional experience here. Wonderful facility, lovely staff, and amazing artwork!…read more It's hard to convey just how amazing this place and all the staff are. Seriously, mind boggling levels of service and CARE. Thank you Cody, Luke, Barbara, and everyone else who comes to support this business.

I've been seeing Cody for 3 years. He recommended I get a calcium scoring scan which detected some…read moreminor plaques in my heart. He's has brought down my blood pressure and apob to optimal levels to keep that in check and has been keeping tabs on all my other metrics for a long time healthy life. On top of that, I recently came in for a knee injury and he helped save me an mri and recommended cost free treatment. Highly recommend!

Professional people, last minute appointment, fast service, I am very afraid of needles, they found…read moremy vein quickly and only needed one attempt, great service, will definitely be back next time

Every time I feel under the weather, I support my immune system at the first sign of illness. The…read moreimmunity drip helps support my body with the hydration it needs to fight. I travel a lot, so I also love getting these drips before and after I come back from my trips. I always feel stronger afterwards, my skin is brighter, I feel refreshed, mentally sharper, and in general I am more productive after getting properly hydrated! Highly recommend for everyone wanting to feel optimized. Their clinic is clean, tidy, and the staff are well trained, professional, and friendly!

I absolutely love this place! I've been to a few different hydration places before but none was as…read morepainless and efficient as Tahoe Ketamine. Dr. Irwin was extremely throughout and detailed in explaining the process and answering all of my questions. He was extremely careful when locating a vein for the IV and the process was quick and pain free. The office is pristine, sanitary, and very professional. His office manager/assistant, Andrea, is friendly and kind, she made the booking/check-in process quick and simple. I immediately felt 1000 times better after I left and my skin was radiant, so you know the quality is top-notch. Can't wait to return!

Six years ago I did 6 ketamine infusions and after the 6th sessions, I had an incredible result…read morethat completely wiped out my depression, anxiety and severe back pain. Dr. Wes was professional, courteous and effective and would highly recommend him. The out of pocket costs eventually got to be too much and I stopped. Now in another program that uses ketamine nasal spray and it helps but not like the infusion method. Would choose the infusion over any other way. Still looking...