Sherri Park was the first apartment complex I ever moved too and I am so blessed for the experience…read moreI had there. The people are great and the residence is clean and always well maintained. Cherie is also such a great person and is always very helpful and caring. She truly made this place a joy to live. - Nate

I lived in Sherri Park for almost 3 years and loved every moment. I always felt safe, absolutely…read morelove the location -- you can shop Beachwood and/or Legacy, plus it's right off the highway. The property manager has the right name, Sherri (it's actually Cheri) she makes you feel like you are part of Sherri Park family. When I gave my notice to vacate the management sent me a lovely "goodbye letter" -- I have never received a letter from a landowner when moving out and I have lived in a few apartments, this one by far is the best! The only reason I moved was because of my work.

Terrible Management. Poor Communication, which results in extra charges to you. Zero…read moreaccountability and customer service. Things are broken for months at a time. No provision for weekend deliveries, items are left out in the vestibule unsecured even though their website states that there is some sort of locker system. Handicap accessible door paddles have been broken for months, I would think that that's a city violation. A façade of a Luxury environment, but not run as such.

DO NOT, I REPEAT DO NOT MOVE INTO THIS COMPLEX!!!! WORSE MISTAKE I'VE EVER MADE!!! It's definitely…read moregiving section 8! Trash stays at the entrance. Okay so I'm in building 4. I should have never moved from my house to this complex! The luxury advertising tricked me! Please don't be fooled! The noise upstairs is unbearable! Office does absolutely nothing. Forget the fact that I haven't had a good night's rest for months due to the upstairs neighbors!! The office says suck it up! 1, 2, 3, 4, 5, 6, 7 a.m. constant noise. Do they ever sleep? A younger maintenance guy came and set in my Apt. & was also appalled at the noise. Still no results from management or corporate! The corporate office aka Samantha should be non existent, she does absolutely NOTHING!!! ISSUE 2... One of the criteria of moving in, is one has to have renters insurance. I've had it since day one and have uploaded it. It was approved then disapproved. Talked to lady in office to tell her my rent was more than it should have been due to added cost of Four Seasons adding on a charge for no insurance. She told me no worries. I told her I could provide proof, because I had paid the total yr. off. She said just pay your regular rent. I'll take care of it. Only to find the next month same issue. I asked were they going to still take the $70 off that she told me not to worry about another lady in the office tells me no, your responsible for the additional charges. I'm furious....the money means nothing, it's the principle. If she told me she'd take care of it why didn't she? February 2024 same issue. This time I call my insurance put every one on threeway to straighten out the matter. Long story long....I've offered to bring my declaration page as well to the front office. They said it was good enough being my State Farm agent was on the threeway. The front office talks to my insurance company to assure everything was corrected..... Front office calls me and says it's taken care, only to find out this month March 1, 2024 I'm overcharged again, therfore it wasn't taken care of. At this point this is 3 months straight. I call Corporate, Samantha from the regional office. She tells me that the interest wasn't put on my insurance papers submitted. Which the month prior it was, because I submitted it myself. So that I'm responsible for the payment of having no insurance. I'm pissed because I have insurance. Why would the lady in the office have my State farm rep fax over paperwork, assure me & my State Farm Representative everything was good to go??? If it lacked an interest, she was on the phone with the state farm agent & could have easily told her, maam the interest is missing. Now once again charged a late fee once again amongst other charges? So again, I'm charged Four Seasons insurance although I've paid my own renter's insurance up for a whole year. Does it ever end? I told the lady from corporate that I was going to leave a review. She said go ahead. People that conduct business to beat people out of money never have any good luck! GOD DON'T LIKE UGLY!!! FOUR SEASONS & THERE STAFF ARE BOTH UGLY AND VERY UNPROFESSIONAL!!! This experience has been unbearable. I want out of my lease. The extra charges AND the noiseful pestilence upstairs. It's one thing for a neighbor to live above me and to make normal noise. It's another for a neighbor to steal my peace. The stomping all night long is both unbelievable & unbearable. It's a NIGHTMARE when you work hard as I do daily, & can't come home and get any relief or peace, on top of that be overcharged for insurance that you have paid in full!! I had more to say about other issues , but have exceeded my limit! DO NOT MOVE HERE!!! You'll be very disappointed! Luxury my A**!

Same as the rest of the the comments this place is HORRIBLE…read more.. The Elevators NEVER work , the parking lot is FULL of TRASH . I have come across everything from broken glass to a crack pipe.. Nobody cleans up after them self , kids run around unsupervised even ride their bikes in the hallways ... Hard pass , NEVER AGAIN

I currently live here. When we had our last cold front, (Dec of 2022) the heat was turn down low…read moreenough as to not freeze the pipes. Management did not communicate to us that this was going to happen. Many of us were not prepared for this. There is bug infestation as well. I told the front office. They had an exterminator come in. I was at work when they came by. (Feb 1) That friday (Feb 3) My apartment was burglarized. They stole my tools, Xbox, a suitcase, and loose change. Made a police report. That following monday (Feb 6) My apartment was burglarized again. They were in apartment around 10 am. (Got a text message from my internet provider.) Made sure my door was locked. (I was at work) I found hand prints by the window and a painted stick (see picture). Made a police report again. I had my lock changed monday. Management did not communicate that there was a burglary that happened. None of my neighbors are aware what happened to me. Not accusing management just stating my experience as of current. UPDATE: This is an update. It has been over a month since I was burglarized. Management has not reached out to me. All they did was tell me I had the wrong address on the insurance. They didn't speak to me. Just left a letter on my door. I was going through my stuff I found "Universal Mail box Lock". The same type of lock that is used in our mail room. (See picture below.) I was speaking to one of my neighbors the other day, She mention that there was some one at her door trying to get in. When she heard that she asked who was there. The person had left with out saying anything. There is no cameras facing any apartment doors. Two weeks ago, the building was surrounded by police officers with guns drawn. Management never told us why they were here. I feel unsafe living here. I am nervous all the time that someone is going to come in to my place again. Management does not care about our safety. My opinion would NOT MOVE HERE!

Today is my last day at The Vantage and it is bittersweet. Happy for new horizons but sad to leave…read moresuch an awesome apartment. This building has lovely accommodations. The staff here is amazing and the property is well kept. The location is key, the complex is close to everything that one would need. I am going to miss this place. All the best to the other residents and staff.

DO NOT LIVE HERE -Filthy and disgusting upkeep of common…read moreareas -Zero upkeep of garbage. -Site now requires tenants to leave full garbage cans in apartment hallways to be be picked up by garbage vendor. -No way to call to speak to a human being for any issues, concerns or questions. -Serious health and safety issues abound. -Lack of any real effort to remediate tenant issues or concerns. -Law suits now in place due to conditions and lack of property management for the entire site. -FedEx/UPS packages are stolen consistently. -lobby areas have not been professionally cleaned in 7 years.

This company is a scam artist. I was thinking about moving into one of their properties called The…read moreWaters Edge in Euclid, Ohio. My move-in date was not scheduled to happen for months but I paid $240 + to begin the process of moving in. I changed my mind about moving in two weeks after initially meeting with the leasing agent, Emmanuel Betts, and ask for refund, and he told me that I could not get my money back. I spoke with a staff member from K&D Management and was rudely told that I could not get my money back again. I never signed a lease, I never saw the apartment that I was actually supposed to move into, and the move-in date was not scheduled to happen for months! I highly recommend nobody does business with this company; bad business! Very sketchy business dealings at best!

I have never experienced such horrible management and people. We had visible mold in our apartment,…read moreand they just painted over it. What they didn't know is the third entity they asked to do this - the owners daughter went to school with my son. He told me what was going on and the shady ways this company cuts corners. They treat their residents like animals, and if you complain they just won't renew your lease opposed to fixing the actual problem. I would highly suggest people not choose to live under this company. All they care about is money. They do not care if your family is unsafe. They do not care. Do not rent with them.

Unprossional, disrespectful, no sense of appointment for showing time, untrustworthy for timely…read moreapproval of application, flase blames to avoid refund - to name a few. And lots of verbal decorations.

My stay here has been so inconvenient. As pretty as they make the outside to lure in people, it's…read moreabsolutely horrid living here . Recently, I have found out that we have pests living in my unit, for the price that I'm paying, which costs more than a house mortgage, is completely unacceptable. Here you have no parking space, outdated washing and dryer that we share, 1 dumpster that is in the back of the building, mice problems, traffic to block you in, and rude management. If you are looking to stay at pepperwood I advise you to save your money and spend it somewhere that's decent.

They have amazing commercials I hear regularly…read more I wish they were closer to me so I could shop there.

Beautiful store and huge flooring selection. Only go if you have a huge job. You must go there…read morefirst to get a quote; will not come to your home until you meet with them at the store. It appeared that they are not really interested in your business if you have a small project. Customer service needs improvement but it is probably better if you have a huge job.

These apartment owners and management are a disgrace. My elderly mother lives on a top floor. The…read moreelevators have stopped working a week ago and the estimated time to repair is over a month. It's a safety hazard for elderly residents. The air conditioning has been out for over a week and no signs it has been repaired. The temperature is in the 80s and much hotter on the top floors. There are disabled residents in wheelchairs that cannot get out. The building smells like weed when you walk in the lobby. Four years ago the building developed a major crack from foundation to the roof- she and her now deceased husband had to vacate for 3 months- living in a dump of a motel and didn't get reimbursed for any of it. They gave them a month's rebate of their rent and they were forced to move to another apartment in the building that was smaller and not upgraded. Her husband tripped and fell over construction materials which landed him in the hospital with a broken hip. He passed away from complications 4 months later. I am worried for her safety and that the building will kill her next. The rent is cheap for the area but beware of the horrible conditions!

I have lived here for 6 months and am extremely disappointed. First of all, the assistant manager…read moreTami is one of the most rude and unprofessional people I have ever come across. They were undercharging us by almost $1000, I noticed right away and told them to. fix it. It took a month for Tami to get back to me, she was extremely rude to me (when this was not our fault at all, I was doing THEM a favor by flagging this) and we had to resign a new lease. So they essentially broke the lease we initially signed with them. There was a point where the garbage thing was broken for weeks and the street was lined with dozens and dozens of garbage bags. It was disgusting and unsanitary. They do a terrible job of clearing the roads in the winter, its not safe. They are scamming you with the water bill. Other reviews reference this too. They charge an insane amount for water per month and claim it's the company they use. But we still have no answers as to why its so high. I have tried to reach out to the Solomon Group, who owns the property, countless times and am ignored. My review for them is next! I wish I could have handled this privately with them but I have been completely ignored....so here I am. The maintenance guys are amazing, that is the only plus.

Just want to add that my positive comments regarding the management and leasing staff also are…read moreapplicable to the maintenance staff as well. Every one of them is really focused on addressing issues quickly and correctly. They are so polite and courteous to residents, and of course knowledgeable on their tasks. Just a great bunch who feel like old friends to me. Also, I need to add that Solomon just came in a little more than a year ago so be wary about the old reviews. Frankly, they're not relevant. Solomon is raising the bar here at Easthaven. Many improvements taking place and in the works. Again, give them a try!