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The Drain King

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Hydro-jetting

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2 years ago

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Pro Plumbing - We are ready to give you quality service and solutions!

Pro Plumbing

(36 reviews)

When it comes to big jobs like this one, time needs to pass for me to give a well made review. I…read moregot a faucet, dishwasher, pipe under the sink, and new piping under the house, an industrial sink, and new hot/cold piping leading to that sink as well as drainage from there. My house is very old, and I believe, flipped before I got it, so there were many missing things that needed to be fixed before they started their job. It's been only two weeks. As of right now, everything was done well and it looks great. There is a one year warranty, but I don't know how will they will honor it because there hasn't been enough time to find out because nothing has had a chance to break. Everything looks and runs great. I'm very happy with the finished job, and the people were nice. I had their plumbers come, and later their electricians. I did have to pay extra for hooking up the electric part to the disposal (the disposal wire did not reach the new disposal, which is now in the center of the sink... the last one was to the left. Because of that the wire was short). They did include the price of that beforehand but it was not to their knowledge this was an issue at the time. They added a plug receptacle under the sink and a plug from the disposal leading to it. In other words, even though there was an extra charge, the kitchen was in much better shape when they left. They even gave me a discount due to the unforeseen problems, which I appreciate. There were unforeseen things that popped up as the job was done due to the house being so old. I'm not sure what some people are complaining about in the other reviews. Most of them didn't even have any work done. As for me, as of right now, I am happy with their job. Of course, it's only been a short time. If something goes wrong in the next year, and they do not abide by their warranty, I will make a re-post. But as of now, I am very happy!

They sell you a Home Comfort Maintenance agreement for HVAC. But when you schedule an appointment…read morefor maintenance, Pro Plumbing sends you a text message MINUTES before the scheduled appointment time to cancel your appointment, because they have too many appointments and more important calls came in. The HVAC techs have been great. Customer service not so much. We canceled our membership and went with a smaller company that cares about their customers. One more thing, the electrical Techs do try and up sale you (a lot) watch out for this.

Mountain View Septic - Mountain View septic

Mountain View Septic

(3 reviews)

I have been using Yelp's Project Bidding for services that I need done to my house and I would…read moreencourage you to use it as well. If you need a repair or installation of some kind, this gets you some results and communication with companies quickly. I bought a house in Rural Hall (north of Winston Salem) and it is not connected to city sewer and instead uses septic. Well since I was not made aware when the last time the septic tank was serviced and the average life is 3-5 years I thought it would be a good idea to get this done. I put in the request into the Project bidding and Yelp gave me four companies. Mountain View Septic came back with a response in less than five minutes and then another company in about ten minutes but wanted to talk about the job on the phone. After calling the other company and not hearing back from the other two I agreed to Mountain View's cost for the service. Christian gave me a good cost and had a 10% off on Yelp for first-time customers. We set up a time and I had to delay it due to a meeting I had scheduled. Christian was very flexible on the delay and showed up on time. After talking about the job for a few minutes Christian went about locating the septic tank and then once found, uncovered it and opened it up. According to Christian, the tanks were about 3/4 of the way full so I thought the timing of this service was great. I can imagine a nightmare of waking up in the middle of the night to backed-up toilets. The service was relatively quick and Christian was extremely informative about the septic tank and how it performs. I had no idea that much was involved in the process but he certainly did and it was good information to know about. If you need septic services I would highly recommend Mountain View Septic, although relatively new in the business, Christian was knowledgeable, friendly, flexible on the schedule, and reasonable on the costs.

Made an appointment, but never showed up, and never called. Waited an hour and left message, but…read morenever returned call. Cost a week of due diligence, and drove 64 miles because i trusted he would show up.

The Drain King - hydrojetting - Updated May 2026

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