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    Knotts Plumbing

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    Simrel Plumbing & Hauling - Water damage from the leak that the plumber caused from installing a part incorrectly.

    Simrel Plumbing & Hauling

    (18 reviews)

    Had issue with toilet gurgling. Filed claim with home waranty service. Simrel Plumbing sent out a…read moretech. Described issue to tech. He checked and ran pressure through main sewer line. Advised he really needed a camera to see in the pipe and an snake with a cutting head which he did not have. He did say that the warranty may not cover it. I asked approx how much would it cost if not covered, he responded about $400. I said I could pay if not covered by warranty and he told me he would be back the next day with the equipment he needed. He did not show the next day and did not respond to text message. When I looked at the invoice he left the only note was a quote to replace the sewer line for just under $4000. A day or two later I got a mail from the warranty company the case was closed. I had the waranty company reopen the case advising what I was told and by the tech and that there could be an issue with the plumbing vents, a clogged vent can also cause toilets to gurgle. Simrel made appointment to come back out, they never showed. I contacted them back, they appologized and made another appointment for 2 days later to be there from 7am - 11am. At 9:50 I got a text he was on the way. Did not show. I called the office at noon and after a 10 min discussion was told they would not check the vent stack as my house was too high (my house is a 1 story ranch with a finished walkout basement) and sent my case back to the warranty company.

    This company came out to fix my leaking shower. They tightened up behind the shower handle, but…read morethen the handle would slip past off and I had to figure where off was. They were called to come back out and the younger plumber came alone and did nothing except tell me where the hot, cold, and off was. The handle still slipped right past off to cold. The man came in with no tools. He was supposed to come back and get his boss out, but they never came and now it has been over 30 days so I am out of luck. This company was worthless to me and my problem!

    Knotts Plumbing - plumbing - Updated May 2026

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