I came to the Haven to visit my grandmother and celebrate her 90th Birthday. She has been living…read morehere since October and its much better than her previous place. The staff were very helpful and attentive. We were able to use the community room for the party. Everything turned out wonderful. The staff were helpful for the clean up. They have many activities for the residents and have a caring staff.

My mother has lived in this assisted living facility for years and we have never been happy with…read morethe quality of care that she has received. It is so bad that we had to hire a sitter during the daytime. She doesn't want to move because she has friends there. She sees the facility physician and she has been sick for 4 days. For 4 days we've asked the nursing staff to contact the physician. Finally, I called the physician and got the doctor to give orders for the nursing staff to provide care for my mom (get lab work, etc.). Unless you're able to go check on your loved one daily, don't move them into this assisted living facility!

After a long and stressful search to find the right home for a family member we decided on the…read moreDorchester for the following reasons. Kristen W who is the leasing consultant made this process easier for us. She is a compassionate individual who understood our situation and went out of her way to make this transition easier for us. We were really impressed with the cleanliness of the property as well as the genuine care and consideration The Dorchester staff provides to their residents. Because of this it reassures us that our brother is in good hands and is in a safe environment that will meet his needs. Thanks again to Kristen for her expertise, guidance, and compassionate nature.

We moved a friend in The Dorchester 11/2019 because it was clean and everyone seemed very friendly…read more We moved her out a year later. We found their staff hard to communicate with...rarely returned calls. Management changed and it went downhill. Upon departure we left the apartment spotless. We hired a professional carpet cleaning service and a professional housekeeper. Today I was informed that the deposit we paid ($1000) was a non refundable community fee. Ridiculous! Beware!

My name is Ruth Whitehurst I've lived at the Charlotte for six months. Staff and my friends have…read morebeen very helpful and friendly and supportive. I couldn't ask for a better place than this one.

I really enjoy the grand living room with all the entertainment they have…read more All the staff I have encountered are so helpful and friendly. The Charlotte really takes care of my family members needs and want. thank you for all you do

This is the worse run facility that I have ever seen. No one is doing their job under poor…read moremanagement of : Sheena Webb- Facility Manager. I am a caretaker of someone there now and we are getting him out of there. He was supposed to be doing physical therapy- Nope I had to change his bed several times no linens, staff has no direction at all. Clothes go missing - never told us we had to write a name in clothing! Television never worked, complained over and over - every time we asked the maintenance man was out, everyone is always not there who you really need. Social worker is not available. Was told we would do a conference call with staff- NEVER happened! His food gets placed when he is at Dialysis and when he gets back it's gone! He has lost weight by not eating correctly! They give all patients ice tea, well he cannot have that his kidney diet says no tea- I Have asked them not to keep giving him tea! Facility is dirty old and smells! Staff is not educated and cannot communicate! I have contacted corporate offices regarding this facility and hope it gets investigated for negligence and cleanliness - needs to be condemned!

What they did to my mother was tragic and abusive. Don't put your loved one here. The state came in…read moreand they were cited for federal deficiencies. Lack of care, sitting unchanged for 8 hrs., constantly served cold sandwiches/food for dinner, missed medication doses, verbally abusive to my mom and the list goes on. See the WBTV Investigative report below https://www.wbtv.com/2022/10/13/its-just-scary-woman-questions-nursing-homes-five-star-rating-after-mothers-experience/

Great Caregivers and Staff! My mother has loved the…read morecaregivers at Senior Helpers. These folks do their homework and do a 50 state background check which is why I went with them in the first place.