I have never felt so unwelcome in my own home.
It's true that The Dorchester is among Philadelphia's most famous and prestigious residencies. It's also true that is' well known among the realty community that The Dorchester it's the most unfriendly, unwelcoming, unaccommodating building in Philadelphia.
Rules. There are so, SO many rules and the front desk staff's primary job seems to be keeping an eye out for rule breakers so they can be charged the proper fees. Even if there's no particular rule about what you're doing, if it can be interpreted as objectionable, they will make up a charge for it.
-i.e. you can throw away small furniture if it fits in the dumpsters. If you throw away too MUCH small furniture, you'll get a made up charge (even if its a few pieces that fit comfortably in the dumpster with room to spare)
-i.e. if a concierge catches your friend taking their tiny dog up to your apt even for a 5 minute tour of the place, you'll get a call from the evil director stating that if the dog isn't removed from the building within 5 minutes, a bill for $90 will be hand delivered every hour until it's gone.
-i.e. if you take too much stuff with you on a trip on a weekend, you may be told "what you're doing is technically moving. your activities are on camera and you may be charged"
Concierges don't pay any attention to who's walking past the front desk. My friends were never ONCE stopped, even on their first visit (even my fully pierced, fully tattooed friends who would normally turn heads did not grab the slightest bit of attention from the concierges. Ever.)
Windows and fire alarm is faulty. When I moved in, the fire alarm would go off probably every other day. Since then it's down to maybe once a week. Long time residents never bother leaving their apartments for alarms. If there ever is a real emergency, many people could die because of this.
Original windows are corroded and don't open and close like they are supposed to. Winters with the old windows are unbearably cold since the AC/Heat units are also original and aren't very good to begin with. They are also very noisy and break down often, requiring constant maintenance.
Speaking of constant maintenance. The other reviewer cited that as a plus? I imagine the alternative (letting everything break) would be worse, but consider what constant maintenance means. Water is shut off at LEAST once a month. Maintenance staff and inspectors barge into your apartment many, many times a year. Sometimes refusing to come back later (oh, it's cool, I don't need clothes, just come on in and take a look)
The building's corrupt. The Dorchester has their own contractors they use. These contractors operate on VERY specific guidelines made by the building. Which means, you CAN use another contractor, but most likely they will not be able to follow the building's guidelines (ie- they don't use a particular brand of sealant on concrete, so the building won't allow it). Since you can't get any other estimates for contract work, the building's contractors charge exorbitant prices for their work. Want to get rid of those faulty windows? $30,000.
Want to patch up the cracks on your balcony that absolutely everyone has due to the railings rusting and pushing up the concrete?
Two tiny concrete patches = $7000. Seven thousand dollars. Again, you can't use another contractor, because the Dorchester's guidelines dictate that you HAVE to have the concrete sealed with a high-tech, purely cosmetic sealant that ONLY these contractors use.
7000 bucks for two, 1"x12" cracks.
The Dorchester is a horrible, horrible place to live. The bureaucratic, unfriendly, corrupt staff constantly go out of their way to remind you how little control you have over your own home. I've lived in luxury buildings before where the staff treat you like family or even royalty. During the 5 years I lived at The Dorchester, I never once felt the staff was interested in helping me or making my habitat more comfortable. They are like traffic cops eager to hand out tickets for j-walking.
I can't express enough the bitterness I feel for having felt so unwelcome in my own home. read more