Jan and Lisa took very good care of our fur babies. We travelled from out of State and unfamiliar…read morewith the area, and knowing that our babies were comfortable (their suites were homey and spotless!), and with a very involved and caring crew was a burden off!! We forgot a couple of things (like a blanket and bedding), and the team provided it without asking. Also, without prompting, Jan provided an update of how the babies were doing - that helped and the gesture was much appreciated. Jan was also quick to respond and flexible to changes in our travel plans. Highly recommend!

From the moment I contacted Pocono Pet Nanny (Jan) and until I met her,  I knew I had made the…read moreright decision with boarding our 4 dogs at the Bed and Biscuit. This was our first time ever leaving our 4 dogs so to say I was nervous was an understatement. The Pocono Pet Nanny's Bed and Biscuit is probably one of the nicest and cleanest places I have ever seen.There are several themed rooms along with beds, TVs and music playing. There is a fenced in area that the dogs can go out to run and do their "business" which worked out well for my dogs since they are used to a fenced backyard. The check in process was great. Jan is very organized and takes lots of notes on each dog. She allowed me to bring in our dogs' bedding, crates and bowls which was fantastic because our dogs were so used to their own things. I will admit I was crying when I left the dogs  but knew I made the BEST decision leaving them with her. Throughout my trip I received texts and pictures updating me on each of my dogs. Never once did I question if my dogs were okay: I knew they were in the best of hands!  Thanks to Jan and her staff, my family and I were able to enjoy our first trip ever. I had such peace of mind! Prior to booking our dogs' stay, Jan was great at communicating with us and never hesitated to answer my (many, many) questions. I was a bit nervous because our one dog is very food aggressive. Jan had no problem taking him in and even fed him in a separate area. She and her staff are "pet people" and truly have love and compassion for animals. Our family never traveled because we did not want to leave our dogs, but I have a feeling our visit with the Pocono Pet Nanny might change things for us. We highly recommend Jan (Pocono Pet Nanny) and will use her again in the future. Thank you Jan and your amazing staff for a job well done!! We can't thank you enough!! Thank you! Lisa and Brandon (Tootsie, Niko, Max and  Otis)

Staff from checkin to checkout were super. The dog handlers oversee a lot of dogs keeping the…read moreareas clean. I watch my pup from the parking lot inside the outdoor play area. He appears to be very happy.

My fur baby loves it here…read more I would highly recommend water play!!! They provide great care even for senior pups.

Becky is amazing and knows her stuff! Would highly recommend her for in person training or virtual…read more She helped me and my family navigate some tough times with my young male Rottweiler over the phone and via online communication. She helped us implement a plan and gave us great training tools when it came to my dogs interactions with children and guests. We now live harmoniously together and don't stress about our pup and our kids or having people over. Life is better for us because of Becky and my dogs happier too! I am truly grateful for her and I will definitely call her again if I need any other help.

Becky is great with any dog. Dogs really respond to her well. I highly recommend any classes or…read moretraining!! Five Star!

My corgi puppy went here weekly when he was younger because he was an absolute menace at the house…read moreif he didn't get his nearly bottomless well of energy out. They did such a good job playing with him and helping us socialize him. The people who work here are so sweet & many of them also started at Mutts & Martinis downtown, so when we visited, they remembered Flash! The pricing is very fair IMO as well. When we have boarding needs in the future (or another puppy, god forbid lol) we will definitely use Love My Dog!

Both locations are owned and worked by same so putting in both locations. Im angry how they…read moretreated me this week and again today, today being the last straw! I saw some of the decent reviews and fig your not going to please everyone right? (Let me be clear I do NOT like confrontation) so went to store. I took my 18 mth GSD who is very sweet, first day staff seemed friendly (except for one guy in back that was yelling at dogs he just seemed miserable..refer to another review as well). I asked a lot of ? and all were answered. I felt nervous as so MANY dogs clumped together in small area but paid and left. That night my dog was acting diff. Two days later went in again, paid for a 10 session pckge. Put her in car and WOW SHE STUNK!! Like urine/spray!! I immediately went back in the manager sprayed her with an odor spray and I said she needs a wash. Ok get one saturday. I just had my new car detailed day before! But stench stayed! I was angry no one seemed to see anything happen? Anyway I go in sat. And my dog is acting nervous trying to leave outside cage? Im sitting car watching. Shes there with 2 other GSD and a mix puppy; the older GSD keeps bothering mine, I then watch as one GSD picks up the puppy and SHAKES IT!!! I get out of my car and the owner who was standing nearby came over as she saw what happened. I would like my dog elsewhere I said, ok she says and then says the 2 GSD and puppy are altogether and play like that all the time? Yea ok. I go back 4 hrs later to pick her up and mention I brought her shampoo did she get her bath? The older women (2) just stare at me with attitude for some reason? What bath? My dog was supposed to have a deshed wash? Corey the mngr spoke to me yesterday? Well no one said anything....then awkward silence for like an eternity. Ok... so...is she going to get a wash? She stinks. Yea we will check with the girl. How much did corey say? I said he said $30 (which I still do not feel I should even be paying). Then they stood there staring again...it was like a stephen king movie. Ok I said, Ill wait for the answer as Im here to pick her up. Then one walks off and they said come back in an hour. I STILL DO NOT UNDERSTAND THE ATTITUDE! Zero expression the whole time. I come back and she says $58. I told her I had a pre-paid pckge. Then she said $35 (it was supposed to be $30). As Im paying the groomer leaves saying bye to the women and clearly annoyed. They're tips start at 18%. So I add a tip did not ask why it was more than discussed paid and left. Got home and OMG doesnt even look like she was brushed properly. PLUS now she has MATT clumps around neck and ears!! I comb/brush her head to toe daily she never had any....plus what groomer takes less than an HOUR to wash, dry and brush a large dog?? Im going to ask for remainder of my package back Monday and find somewhere else. Nervous about that now as well since other reviews states the owner yelled at them (I do NOT do well being yelled at, Im quiet and reserved if I get yelled at that WILL change). Apart from my pup being more anxious now, the awful way these women made me feel for the whole day is reason enough. We BOTH ended up anxious/stressed! I think other owners are so used to dropping off and going to work and running in for pick up they never notice what goes on during the day but I will sit and watch for a while. I advise you to do the same if you go her

Tails & Trails has been walking my 2-year-old lab Robert since he was an 8-week old puppy. Courtney…read moreis so fantastic with him and all of her other pups. She is always so flexible with our schedules and is great at communicating any changes in her schedule so we can plan around it, or coordinating one of her great team members (like Frannie!) to come take care of Robert. She also takes such great photos of the dogs; I have no idea how she can get 6 dogs to sit and look at her camera...it's magic! Courtney and her team are truly the best and we trust her completely.

I've used Tails and Trails for a number of years and had nothing but reliable, friendly, and…read moreresponsive service ... in other words, absolutely superb. I'm confident both my dogs (Retrievers) are getting the best attention - second only to my own.

My Howard has been going here for years. They are his second family. They know their dogs very well…read moreHoward especially loves Tonya and Clayton. He has boarded here many times.

Please do not support this business…read more LOOK at the photos. The owner and her staff left my dog in pain, bleeding and wobbling around on 3 legs, with bloodshot eyes FOR OVER FIVE HOURS WITHOUT notifying me! I would have picked him up immediately and taken him to the vet. They did nothing. The owner, Tonja, during a check in call (I called her) assured me that my dog was fine and that there was an incident but that both my dog, which was attacked at her dog daycare was fine, and that the other dog was the problem. Turns out, she wasn't even there. The fact that her staff could leave a dog bloody and with MORE THAN 5 PUNCTURE wounds AND IN OBVIOUS PAIN should tell you everything you need to know. And she vouched for her staff! The owner is a useless, lying heartless loser. Then the owner, Tonja, offered to pay for the vet bill. That was a surprise and I was grateful for her to try to make this right. She even sent me a text with a photo showing a check and said "It went in the post on Friday" - ha!!! TEN DAYS LATER, NO CHECK. At that point I said I was going to sue. And she responded, like the useless, liar that she is, saying that it was all my dog's fault and on and on and on. Nothing about this person is trustworthy or honest. PLEASE DO NOT SUPPORT THIS BUSINESS. Please contact me at dogbite2100 at gmail if you want to know how to get the city to take action against crappy business owners like Tonja at Downtown Doggie Daycare. If you love your pet, don't leave it in the hands of these heartless losers! My vet couldn't put in stitches because my dog's leg was so swollen -- bc the staff at this dog daycare left him like that for so long! THIS IS NOT A REPUTABLE BUSINESS AND IT NEEDS TO BE SHUT DOWN.

Paws in Paradise, is the best. I've been taking my fur baby there for 10 years. The staff is…read moreamazing and caring. Thor, works the front desk with the girls and is absolutely love it and them. I wouldn't trust anyone

This Shanise G. about ESA Mini. PET OWNERS BEWARE!!! IF YOU'RE LOOKING FOR A SAFE PLACE THIS IS…read moreNOT IT!! STAY AWAY IF YOU CARE ABOUT THE WAY YOUR DOG WILL BE TREATED!! This was our dogs first experience at a place like this and it will certainly be the last. I truly wished I would have listened to all of the bad reviews this place has because we found out it is for a reason. Unfortunately It's our emotional support animal that had to find out in the worse way. We got our dog boarded here from Aug 17 - 23rd while we were away on a cruise. We had the internet package so we would be able to look in our dog because we knew she has anxiety being left behind and previous trauma. She is a rescue. We gave them a list of instructions about everything. Brought her own dog bowl which is a raised slow feeder, harness and leash to take her out because she doesnt do well with ones around her neck, two beds, portioned out food and a thunder jacket because she is afraid of thunder. Again with full instructions. We explained to them that she would not let people take her out on a leash and would sit and put all her weight down and we were reassured that she would not be forced to come out of the enclosure unless she wanted to. For the added on play time we were told if she wouldn't come out they just wouldn't try and would take it off for that day. We got her placed in a presidential room with high walls and a doggy door so she would not have to have interaction with the people too much when it came to her going to the bathroom she could just take herself out. WELL on Aug 16th we dropped her off around 12PM the door was opened she went out of it no problem we thought she wouldn't know how but she understood what to do right away and needed no help. She came back in and then we looked at the camera again about an hour later the door was shut. We were told she would have full freedom to go in and out of the run from 8am to around 5pm. This was not the case at all. The run was not opened again at all that day. Aug 17th in the morning around 7am my wife was watching the cameras and she watched as a person forcefully dragged our dog out by a small lead wrapped around her neck. we have it on video. We were told they would not do anything like this and that was a complete lie. I didn't see the video until I was back but my wife the entire trip made sure to watch the cameras because that incident was so traumatizing to her and the dog. Now I see why. By the look of our dogs neck which is swollen, scabbed, red and missing hair we know she was forcefully pulled out like this on multiple occasions. WE brought the harness for a reason and with explicit instructions and again was given false reassurance. From that point on my wife looked at the camera at least 2 - 3 times an hour and almost every single time we saw the run closed. There was no free range for our ESA dog like we were told. She was literally locked in there day and night and only once or twice did we ever see it opened for her to go to the bathroom and it was usually around 11 and then never again. We thought ok maybe its because its so hot outside and they would open it. NOPE not the case we watched day after day and the run was not opened as they told us it would be. We have photos of our dog looking at the door in desperate need to get taken out. we tried to text but our package did not work for that. August 22nd we were watching the cameras again and this time our dog was looking at the door pacing back and forth her tail was up and we know this to mean that she severely have got to use the bathroom. Then we saw her start barking to try to get someone's attention so on a whim I emailed the email I got for confirmation and that went through. I wish I would have know that the whole time. We were told by Rachel not Kim a manager we found out during pickup was the person forcefully dragged our dog out by the neck, it would get opened soon then our camera shut down for awhile. ODD!! We went to him to watch videos because he wouldn't give us a copy of the full stay even though Rachel said she would email it to us. There was not only one incident but several and to top it all off on one of the days there was a time jump meaning something was missing but we have no idea what. We have filed several complaints and hope to get justice for our ESA mini. Since being home she has been so jumpy and very skiddish. All the progress we made with her has been lost. We want to prevent this from happening to someone else's animal that's why we are posting reviews and taking the necessary steps.

I have a 3 year old pit-mix named Blu. He is not absurdly disobedient he just had a few problems…read moresuch as extreme pulling on the leash and easily excitable around other dogs and new people. Angel was a very nice individual and the training price was very appealing compared to other trainers. I was not informed that the training relied heavily on the e-collar until I arrived at the training location to drop Blu off. I have already had an e-collar at home for a while and it only improves his behavior when he wears it. I thought the training would be something like positive reinforcement training or any other training technique besides using the e-collar. I went with it only because I figured she was a professional dog trainer and not a first time dog owner like myself, so she probably knows how to properly train with it. I went with the three week board and train program that is offered because it was the best option for my work schedule. From day one of the three week board and train program Angel assured me that communication would be top tier and I wouldn't have to worry about that. She was very nice and said everything any dog owner would want to hear when entrusting their dog with a complete stranger. Nonetheless during the three weeks it was extremely hard to get in touch with Angel. I would text for a check in to make sure everything was going good every now and then, but I wouldn't receive a response for days on end which was very alarming and I was extremely worried. I gave Angel the benefit of the doubt and chalked it up to be that she was busy training Blu. However this lack of communication continued throughout the entire three weeks which is unacceptable. On the day of pick up Angel offered to take me on a walk through in Home Depot with Blu to demonstrate the process of continuing the training at home. This walk through was explanatory and she provided useful information that I could use at home with Blu to keep up the improvements. This was a pleasant experience and I felt she explained and demonstrated very well. Once we were departing from Home Depot taking Blu home I noticed wounds on his elbows paws and his back legs. I immediately messaged Angel and asked for an explanation. I waited two weeks to give her a chance to respond before leaving my review, but I have yet to hear anything. I am very frustrated that Blu was sent home with injuries and no explanation as to what happened. Upon returning home Blu's behavior such as jumping on strangers from excitement seems to be the only major improvement. It still happens occasionally but not with everyone like before. He also continues to pull on walks even when I use the e-collar, the pulling seems to ease once he's exhausted himself. I follow all the routines and instructions Angel provided at Home Depot, but Blu reverts back to his previous behavior anytime the collar is off. I was informed that it would take time and repetition to see real improvements but it seems as though his good behavior is reliant on the e-collar. Angel informed me this would only happen if I put the e-collar on only when going on walks. However he wears it all day and I remove it at night as instructed. Overall the experience was not great but I would assume this is the reason the other training prices are so expensive. I believe the service was extremely overpriced for what I received, and I feel as though I've just paid $1400 for an e-collar and a few pointers.

There aren't enough good things I could say about Angel and her work with our Baylee girl. Still in…read moreher "puppy" stage, Baylee came with a lot of energy, excitement, and curiosity. Angel was able to use all of that in a constructive way to help Baylee learn some boundaries. Thankfully Angel was very open with communication and sent updates frequently which was a big ease on our minds because we felt we could trust Angel, even not knowing a whole lot about her beforehand. We picked up our Vizsla yesterday and there is a huge difference in discipline. Obviously the first week back with us will be the most challenging, but if we do our part, there's no doubt in my mind that these new "tricks" will stick for good. We highly recommend Angel as a loving and hard working dog trainer.