1. The Dog Wash

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Nantucket, MA

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The Dog Wash

5.0 (4 reviews)

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7 years ago

first time using this was 3 weeks ago. I never knew there was a dog wash machine...easy to use...great location and very nice dog people

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10 years ago

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9 years ago

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Pampered Paws Pet Salon

Pampered Paws Pet Salon

(35 reviews)

After searching groomers on Yelp, Pampered Paws was at the top of the class. So I reach out on…read moreYelp and get lighting fast communication. Setting up an appointment was a breeze. Marybeth clearly loves animals as does her crew. Our little poodle guy went in literally dirty (he lives for rolling in the grass) and his coat was fully grown out. He came back to us perfectly cut and his face was expertly trimmed. Also he smelled amazing which was a bonus. His grooming was top notch and we were also told he could play with other dogs if we wanted or be on his own. He came out with a cute bandana and nails perfectly cut wagging his ridiculous fan tail. He was clearly happy. From communication to end result, I am highly pleased with Pampered Paws. I think the ultimate test of any animal service is would I go back and would I recommend to a friend, and I can guarantee the next time his poodle hair gets whacky aka a few weeks, I will be calling Pampered Paws. I also recommend them to all my fellow Yelpers. Appointments and price quote were easy via Yelp message and our pup was ready in about 4 hours. Plenty of parking. Highly recommended! Thank you Pampered Paws!

Mercedes "Benz" the groomer gives excellent cuts, but the customer comes LAST with Pampered Paws!…read more After TWENTY appointments at 11 AM over two YEARS, my dog had an appointment they scheduled for 10 AM today which apparently I had "confirmed" by auto-text a week ago? When my husband arrived at 11 AM he was informed they would not take my dog as we were "more than half a hour late" which is a "grace period", that our dog could be put on a "waiting list" and oh by the way when they would finally groom her whenever that would be, they wanted an additional $35 "late fee" for... what exactly? When it was them that wouldn't take the dog? Over the two years we were given crap for arriving BEFORE 11 "we have other clients you know" so today my husband actually spent time waiting around in order not to arrive TOO EARLY which he apologized to me for when he got home as if he wasn't doing exactly what Pampered Paws had taught us to expect to do. We have also been given crap for not picking her up early when contacted as if were supposed to expectd to be available, or for attempting to pick her up on time without being contacted, because it's somehow the client's fault that the groomer hasn't gotten the dog finished after FIVE HOURS at the boutique. One of them has very poor social skills and actually lied to my dog sitter back in December the last time Amber was groomed there; this woman claimed to my sitter that services are "never prepaid" and that my sitter was lying when she stated her experience to the contrary. As despite the labeled button on their website, Pampered Paws has no actual publicly available written policies, it's understandable that there is ambiguity, so a few days later I did have a conversation over the phone that seemed to clarify that prepaying was possible (which I knew because we had done it) but failed to address the issue of the rude behavior. Judee actually chuckled on the phone when saying that is "not their policy to release a dog without paying" as if we weren't long-term clients with known phone numbers who could have given a credit card over the phone if we had even been asked. She absolutely bungled that interaction but rather than apolgize she just doubled down on the sarcasm. I should have taken it as a sign there and then. Round numbers, I have spent $2000 at Pampered Paws, but they won't get another cent from me until they're "Under New Management"!

The Dog House

The Dog House

(38 reviews)

Cheryl is an experienced, competent and compassionate service Provider. I approach services for…read moremy four-legged family members the same way I would if looking for daycare options for a small child. Our first fur-baby, our (then) 14 year old Shih Tzu had severe allergies and hair loss. Cheryl was amazingly gentle and calming while working with him. Whenever we brought him in, we could barely restrain him from getting to Cheryl. She took the time he needed to care for him properly, given his hair challenges. He had a final grooming with her (at 17) before we took him to the Rainbow Bridge. She cried as much as we did. We waited a little over a year before making the decision to get another dog. A Shih Tzu mixed rescue, renamed Chewbacca. While in different foster homes for almost two years, he definately had some serious trust issues but he really needed grooming. He was a little aggressive but was slowly learning to trust his new Mom, Dad and his older brother, 12 year old (abandoned while moving) kitty, Leonardo DiCatprio. Leo took to him and I think he realized his new brother had come from a difficult situation. They sleep in beds next to each other. Cheryl took him as her last appointment of the day. She said his mats were so bad that he really would not be able to settle into the time it would take for his hair to be done. Shaved down. Bathed twice. He had an appointment with the Vet the following day. Cheryl suggested they check his right ear. She thought it might be infected. She was right. Chewbacca was much better after his ear treatment along with new healthier food, shots, some toys and his medication. His hair/fur and nails have never been better. He still forgets sometimes but he is easily reminded. He has added an abudance of love to our family. He loves Cheryl and will quickly roll over onto his back for belly tickles. Thank you Cheryl for taking such good care of our fur-babies. Your gentle care has really helped Chewbacca to settle in and allow us to love him. With many thanks, Ed and Bobbi Giangrasso Daddy and Mommy to Leo and Chewbacca

Awesome groomer!! We've been bringing our Bernese Mountain Dog here for a few years and they do a…read moregreat job. Cheryl is very kind and the dog seems comfortable going inside and happy when we pick her up. Highly recommend!!

The Dog Wash - groomer - Updated October 2026

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