Do not go to this hospital they refused to take my uncle in to surgery after they kept him for two…read moredays he had a blood clot right next to his heart, and they won't help him They are telling him that they think that he is not taking his meds on purpose just to go to the hospital who in there right mind wants to go to the hospital on purpose do Not put your life in their hands put they done even deserve any the worst Albuquerque, New Mexico

Presbyterian Medical Group 401 San Mateo Blvd. SE…read moreAlbuquerque, 87108 Technician: Gresa Sylejmani DO Confusion, frustration, pain and suffering. On 6/14/24 I had an appointment with the technician listed above. I did not ask for this person, I was assigned to her after a difficult and dangerous stay I had at Rust Medical Center. You can read a review of that stay in another posting here on Yelp, and on Google reviews. Customers should be able to pick their providers after the medical group provides at least three possible candidates including a Bio, and a CV on each one. At that appointment I was complaining of UTI like symptoms and discoloration on the skin of my penis. She asked for a urine test for bacteria to rule out a UTI. The result was negative. In spite of this she prescribed Bactrim for me to take. She did not physically examine me. When I told her about the rash on my skin she referred me to dermatology. Presbyterian has no dermatology department, they contract with other businesses. In this case it was Southwest Dermatology. I left the appointment feeling confused and frustrated as though nothing had been resolved because there was no diagnosis on her part. The following Monday I contacted the Southwest Dermatology and they cheerfully gave me an appointment of OCTOBER 3, 2024! So now I am taking an antibiotic and waiting for a dermatology appointment three months away. By this time my symptoms had worsened. By 4 AM Tuesday I my skin was red blistered and swollen. I could not stand the pain any longer. I began driving from one Urgent Care to another. They were all closed. I returned home and tried to collect myself. After looking for urgent care centers on my phone, I found New Mexico Urgent Care and went to the location on Juan Tabo near Comanche. I talked with a male NP there. He asked if I was taking any medication, and I told him about the Bactrim. He said that it was not a good choice because taking antibiotics can induce a yeast infection and/or prolong it. He said, "I think you have balanitis". He then looked at my skin and prescribed two antifungal tablets one to be taken that evening, and if symptoms did not improve, take the other in 72 hours. I did not improve. I texted Sylejmani and asked her if I should take the other tablet. She said yes. As you can imagine, I was feeling conflicted, confused and angry. I was also in pain. Another two days passed and was not improving. On 6/20/24 I went to the new PresNow facility on Menaul near Pennsylvania. I got there at about 11 AM. There was only one person sitting in the waiting room. I was quickly admitted. I was taken to the back and placed in a chair surrounded by ill fitting curtains. I could easily see the woman to my left and she could see me. I could also hear almost everything being discussed around me. In all I was seen by three different people not including lab technicians. I was there a total of 2 hours and 35 minutes. The time I spent with various technicians could not have been more than 15 minutes. I left there feeling exhausted and frustrated. They told me that test results would be sent to Sylejmani. Another day passed and there was not improvement. I did not know what to do or who to turn to. I began searching online for answers as well as going to various health food stores looking for remedies. I was lost and upset. I then texted Sylejmani again telling here that I was having a lot of pain and I was not improving. She suggested going to an urgent care center or making another appoint with her or someone else at the San Mateo clinic. All of those appointment were out at least 3 weeks. Out of desperation I returned to New Mexico Urgent Care and another provider prescribed an antifungal ointment. The ointment seemed ineffective. I was at the end of my patience and feeling angry because the situation continued. Out of desperation I contacted an old dermatologist I had used in the past and begged for an appointment. I got one in a few days due to a cancellation. He looked at me and the various things I had been prescribed and just shook his head. He said, "That isn't going to work". He prescribed a tablet and two different ointments. It took about eight days, but at last I was beginning to improve. I am very disappointed in Presbyterian and in Gresa Sylejmani. I texted her to tell her so. She only said in her defense that I was mentioning new symptoms and that she was not able to evaluate me without another appointment. Well, we know what getting another appointment with her requires. And it is not as though I did not try to access her or one of her co-workers, or another facility. It is unconscionable for Presbyterian and its employees to prescribe without proper evaluation and examination. Also the wait times at all of these places is unacceptable if you are in pain.