This business also has a DBA, The Repair Pros that provides warranty service on Samsung appliances…read more We're really pleased with the excellent communications, knowledge, thoroughness, and professionalism of Repair Pros. The technician who serviced our Samsung refrigerator, Sean, impressed us with his understanding of the product. He was prompt, kept us updated, and successfully repaired our fridge under warranty.

We had this company come out to repair our Samsung dryer. They were only here 20 minutes and didn't…read moregive me a copy of the bill just simply said i would have my debit card i had given them to confirm my appt. Later that day I was charged $380 dollars. I have called them and left messages asking for a break down of the bill and I have never heard back from them. I feel i was definitely overcharged for a 20 minute repair and i'm super frustrated they couldn't even get me a receipt to show me what i had paid for. I won't use this company again.

I just had my satellite service provider changed from DishNetwork to Directv. I had DishNetwork…read morefor over 20 years but with the increase cost of their packages it was time for a change. DirecTV sent over their service technician, Delaney Bradshaw. He was very polite and curious. He called prior to arriving and even offered to an earlier time if we were available. We took the earlier time slot and he arrived on-time. He was very accommodating to our needs in moving our main box without putting holes in my walls. He was fast and efficient with his work and once completed he walked us through the operation of our new equipment. He even made a return trip shortly after leaving due to a equipment update which sent my husband into a panic. Delaney promptly returned without hesitate and re-ensure my husband. I strongly recommend him as your next service technician.

Horrible service, apps that barely work, recording system that randomly deletes recordings and…read moreprematurely ends recordings, and customer service people who have NO idea what they are doing. Then they jack up their prices, but can't even provice the basic service they promised. GOOD RIDDENCE, hello Dish Network.

Rebranding from Comcast to Xfinity didn't change the underlying issues that the Comcast business…read moremodel isn't conducive to good customer service. After years of overpaying for some ridiculous TV bundle we cut the cord and switched to streaming for our TV so I had to drop off my boxes and remotes at the store. They tried to up sell me with 'deals' for internet that are more expensive than other providers and tried to convince me that streaming wasn't the way to go.

They're app needs major improvements especially because it says the wifi is on even when it's not…read moreit turns off and on randomly and their app doesn't work without wifi at all so your basically screwed when the wifi goes out without having anyway to contact them besides calling so if it's at late at night your screwed

Ransom Hatch rocks. Answered all my questions and even called back with update on price when…read moreDirectv had changed it.

Seriously, if you just have questions about your service or in need of a change...call these guys!…read more They will be upfront and honest and will get you the best deal! Even if you are just looking at upgrading...talk to them FIRST! Extremely helpful and they'll have your back to get you the best deal in TV programming and also internet connection! They service Salt Lake County and Utah County as well! Just call them you WILL be impressed!

To Whom it May Concern,…read more My name is Art and I represent the Kay Martin Lodge in Reno, NV. I recently had to renew our DIRECTV contract. Adam handled everything quickly and in a very professional manner. He is a pleasure to do business with. Thank you much! The Kay Martin Lodge

It's impossible to actually talk to someone about cancelling our contract renewal. Agreement say…read morethe cancellation must be in writing but no information on how/who to send the written cancellation to. And I can't find anyone to talk to to find out.

Best customer service ever!the rep I spoke to was extremely nice and was able to set me up with…read moreDirecTV the next business day. Aside of saving me money!! 5 stars to this company!! Love the service .

I too am a DirecTV customer and signed up through New Star. I had a very different experience with…read moreboth DirecTv and NewStar. I was having trouble with getting my elderly V.A uncle used to where his channels were at (we get so many more than DISH! and channels we actually watch). I lost my paperwork and couldn't find the number for NewStar and just searched for the DirecTv number online. I called into DiredTv wanting some help with figuring out what to do and I could barely understand the agent on the line (language barrier) and they basically said they would have to send a technician out to me and it would cost me $40-$99. I declined, because I just don't have the money for that. Thought I was just stuck and very dissapointed. One week later I got a follow up call from NewStar just to see how I was liking my New DirecTv sytem. Let me say I am pretty embarrassed at how I treated the young lady on the phone. I vented and was very upset and she didn't interrupt me even once! She listen ACTUALLY LISTENED. Then she fixed it all right over the phone, I didn't even need a technician and that saved me time and money right there! She went through step by step with my uncle of making a favorites list and with the protection plan I had got from them they were able to send me out a remote that fit my uncles needs even better, for free ($15 plus shipping if I didn't have that protection plan). Remote got to us in 2 days and they had already setup a favorites list with my uncle and he was happier than he had ever been in his 80 years of different tv services (he is now deceased). I wish I had the name of that young lady and I hope she sees this review. To that agent if you do see this review I want to thank you and apologize again for how poorly I treated you on the phone. The main thing I have learned through this experience is to go through a authorized dealer for anything I can! Even when I didn't know it they had my back, THANK YOU New Star!!!!!

I worked for Dish One as a sales rep. The team I went with was not put together very well…read more Everything was last minute. Obviously they sell Dish Network and personally I like Dish more than DirecTV. Usually they can save you money but it only lasts for a year or 2. Pros: All installations are performed by Dish Network Corporate which is nice. Personally I like the idea of the company but did not feel like all promises were met for me as an employee. I was cheated out of $1,000 because one of the VP's of the accompany assumed he knew what was going on with my life and that because the manager who brought me on quit I had quit too. So he kept the back end of my holdback check. Pay scale for sales reps is tipped in favor of the company more than the reps. The reps very rarely will get payed the full value of what they are shown when signing up. There are always bad people in sales but there are also always good people. You just have to feel it out. Personally....I feel you might as well go through Dish Network Corporate. They won't charge you an extra $50 fee. Reps with this company have to charge that to make money.

Zero if I Could give them that I had a rep from Caliber working for dish wanted a check made…read moreout to him for fifty dollars Caliber is bad but so is dish there are a lot of complaints Stay away from dish it a scam in every state

Switched to Dish from Comcast 5 months ago. Pricing for what you get is good but buyer beware. You…read morewill have to clean off the dish in storms and your service will be unavailable until you do. Additionally the on demand feature is horrible- HORRIBLE. On a minute then loads for a minute then on a minute then loads for a minute and on and on and on - try doing that for an entire show or movie. It downloads at 1 mb max. Called in to see what was going on and how to fix it and I'm told it's my internet connection (I have 20mb download speed). Then the dude tells me he has to start the movie and pause it wait 5 min see what happens. Tried it got 30 minutes in and it started the start stop thing again. Called back was told by manager Aaron that's just how it is and I should have asked more questions before signing up - he was a real ahole. Sounded like this is an issue he has heard many many times before and really didn't care to hear it again. I will be switching back to Comcast once my contract is up. My advice is this if it's about price and price only dish is good. If you want the entire service package to work, on demand and in bad weather, unfortunately Comcast is your only choice.

I purchased a used RV that had a Dish Satellite on the roof. I called Dish to see if I could…read moreactivate it and was told to pay in advance $135 and they would have the signal sent in 15 minutes and I would have TV. 4 hours later still not hooked up and spending all that time with technicians from Dish unsuccessful. Finally they said they would send out a technician in couple of days since this was Saturday. I told them just cancel but they refused to refund my $135 but accepted my cancellation. They finally called me today being Tuesday they would process a refund. I would recommend not ever getting involved with this company.

Great customer service, they were able to answer all of my questions. They took care of my needs…read moreand got me signed up for service very quickly. They explained everything very well so that I understood what exactly was going to happen. I would highly recommend them.

From the owner: Comcast/ XFINITY Authorized Dealer Comcast/ XFINITY Limited…read moreTime Offers Comcast/ XFINITY internet provider Comcast/ XFINITY television provider Comcast/ XFINITY bundles Comcast/ XFINITY special discounted pricing Comcast/ XFINITY land line provider Comcast XFINITY Strategic partnership with Allstate Insurance