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    The Details Matter

    5.0 (3 reviews)
    Open 3:30 pm - 8:30 PM

    Services - The Details Matter

    Home organization

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    To Do Ta Done

    To Do Ta Done

    (4 reviews)

    Won three items from an estate auction. I won the items for very little money. The antique planter…read moreI won was the main reason I was driving two hours both ways to go pick up. I get to the house and it's very chaotic, no signs or directions just people entering and exiting this house who probably shouldn't be. No one standing at the front to greet people. Finally found someone to help me only to find out they did not have my planter. I was told it was likely that "a crazy hoarder lady" who was there earlier likely stole it. I was beyond furious. I drove two hours and wasted a tank of gas then had to drive another two hours home. Then the employee had the nerve to suggest I drive to this crazy lady house who stole my planter and try to get it back! I asked her how someone was able to enter the home take what didn't belong to them. It was obvious they were just letting people into the house and no one was managing item pick ups in an orderly process that one might expect. Imagine trusting these people when they are just letting random people unsupervised into the home. I was told I would just be reimbursed if they couldn't find it. If I did find it, they wanted me to drive back down to get it (another 4 hrs driving and a tank of gas) because "it would cost a fortune to ship it". After I explained I would not be taking another day off work, driving another 4 hours to pick up a planter she agreed she would ship it if they found it. Well as you can imagine she just reimbursed me the $11 and call it a day. Absolutely disgusted with these people! Unprofessional, untrustworthy and incompetent. I wouldn't suggest trusting them to manage estates or anything else!

    Terrible experience with this company. The lady that runs it is hyperactive and unreliable. Further…read moreshe subcontracts a lot of the work out to unsavory individuals who don't wear masks (even-though we're in a pandemic) and are rude. The fees for this company are ridiculously high on top it. They get a cut of the proceeds plus an hourly rate for organizing and throwing stuff out. Stay as far away from this place as possible - nothing good will come from hiring these guys.

    The Details Matter - home_organization - Updated May 2026

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