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    The Detail Detective

    4.0 (1 review)
    Open 8:00 am - 10:00 pm

    Services - The Detail Detective

    Auto detailing work

    Paint and exterior protection

    Auto paint restoration

    9 More Services

    Auto bug and sap removal

    Scratch removal

    Car wash

    Headlight restoration

    Interior detailing

    Protection

    Handwashing

    Touchless wash

    Wheel and rim detailing

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    Tidal Wave Auto Spa

    Tidal Wave Auto Spa

    (54 reviews)

    outstanding customer service. I visited Tidal Wave Apex yesterday for a wash. We had just had a…read moreweek in Florida and I wanted to get the car washed and vacuumed. I went through the wash and was vacuuming when the manager stopped by my car. He saw bug stains on my car grille and bumper and aplogized that his crew/process did not address all the bug stains. He had me pull around, where he addressed the stains manually and put my car back through the wash with an 'upgraded' service (I bought a 'value' wash). Great experience!

    I recently went to this location to get my vehicle washed. My car was brand new--less than two days…read moreold. I simply wanted to remove some pollen and rain, but I instantly regretted the decision. Honestly, I would have been better off leaving the car dirty. After going through the wash, my vehicle's paint was scratched and damaged. Keep in mind, this is a brand-new vehicle. I called the number provided and was told to return to the site and ask for Dan. I did that and completed a damage report, but instead of addressing the issue, I was told that my car already had "random scratches all over it." That explanation is unacceptable. The scratches were clearly caused by the car wash equipment. Other customers have reported similar issues, which raises serious concerns about the condition of the machinery being used. What's even more disappointing than the damage itself is the lack of accountability and poor customer service. Rather than taking responsibility or properly investigating the issue, the situation was dismissed.

    Whistle Express Car Wash - Scratches

    Whistle Express Car Wash

    (22 reviews)

    We have been to this car wash a few times with no issue. However, on January 5, we visited and paid…read morefor our usual car wash. After coming out, I found that the car wash had left significant scratches on the passenger side of the hood continuing towards the passenger door. Another gentleman had the same scratches in a similar place on his car, and he also went through a similar experience as I lay out in this review. I immediately alerted the staff on site. They had 2 teenagers working who could not have cared less. After about 40 minutes, we finally got a manager on the phone, who had us fill out a form to report the damage. I submitted the form and emailed it to the manager. Within a week, I obtained an estimate to fix the damage for about $500. I provided that by email to the manager. What followed was the most unprofessional series of events I've ever experienced. The manager essentially ghosted me. No response after multiple emails. No follow up from corporate. I waited until today to attempt to receive a response, but I'm fed up with waiting and am posting this review in hopes that Whistle Express corporate steps in to make this right. Do not take your car to this car wash. If their wash damages your car, you will never hear from them again in getting the damage fixed.

    I have a subscription here for work truck and overall, it's pretty good value…read more Occasionally the wash doesn't get the hood or windows very well. They do a good job here at keeping towels available and checking in with personal service. Also, like their app for quick access into the wash.

    The Detail Detective - auto_detailing - Updated May 2026

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