There are plenty of hard-working decent Delta Taxi drivers, but the reason I am giving Delta just 1 star is because the management themselves are disgusting!! They employ too many people, making it harder and harder for existing drivers to earn even minimum wage and don't know the meaning of loyalty to their drivers. The owner is raking in massive profits but doesn't give anything back. He does not care about the drivers just earning more and more money. He is greedy and preying on decent people who want to earn a decent living he knows that he can treat the drivers like rubbish because there will always be someone else who will go for the job cos of the employment levels. I really don't know how he gets away with it!! I have delta drivers in my family and know friends who work for them, and they are basically struggling to make a living. in fact it becomes quite demoralising for them because they know delta doesn't care about them so even if they show loyalty and are great with customers they are not rewarded in any way. The settle is extortinate and drivers get spoken to like crap. There is also plenty of cherry picking that goes on. The system they use to allocate jobs is ridiculous not only for the drivers themselves but for customers. I have been on the receiving end of this myself waiting for a taxi for over 40 minutes despite being told it will be with me in 10-15 minutes and then by the time the taxi driver arrives the customer is gone and the driver has no fare. They couldn't organise an orgie in a brothel. Its such a shame because the majority of drivers are great (a few bad apples but there always is) but Delta could not care less about them. I hope karma comes to bite the owner in the ass one day. Mr Delta should be ashamed of himself as he is rolling around in cash that is!!lets hope he goes bankrupt and has to work for a taxi firm then he will be on the receiving end. He wouldnt last a day! read more

Not only do Delta have way too many drivers with 99% of these lacking in standard english and the bare minimum of knowledge concerning the local area, they are also about as useful as a flat battery and that's putting it politely. Many times I've had rude drivers who have driven me halfway around the world because they not only have no idea where they are going but are also incapable of understanding simple instructions such as 'take the first left'. The management themselves are also a disgrace and couldn't handle their own cutlery let alone a complaint from a dissatisfied customer. They are experts in ripping off customers and honest, hard-working and loyal drivers alike to benefit themselves. I recently left my mobile phone in a taxi and withing 5 minutes of getting out the car I rang to report it. The phone was still on and ringing yet the driver denied it was in his car, within 5 minutes of getting off the phone to delta my mobile was switched off and I have not seen it since. Delta claimed the driver had had 3 jobs since the time he dropped me off and the time I first rang to report the incident, yet I find it hard to believe anyone could complete 3 fares in less than 10 minutes. The operator was rude, inconsiderate and as unhelpful as she could possibly be. I hope the worthless thief who decided to keep my phone has plenty of uses for it as it should be very beneficial to them now that the sim card, battery and handset itself has been blocked. My advice, do NOT use Delta if you are looking for a trustworthy driver who knows where he is going without being directed like a 2 year old and can actually speak more than 2 words of English, as these are a rare breed within this company. read more

Thieving scumbag lowlife Delta driver. My 17 year old daughter had her bag stolen by a thieving scumbag Delta driver. The driver arrived and she got into the taxi. She had to leave the car to hurry her boyfriend along and asked him to watch her bag. On returning she saw the taxi driving away across the car park. She immediately rang Delta taxis and told them what had happened. She was told to fill in a lost property form online and she asked them to contact the driver who she could see waiting at the lights. They said they could not contact the driver. She was left stranded with her bag, money, work pass etc in the taxi. My wife rang the next day and was told that as the driver was self employed they could not do anything. They could not give any other details due to data protection. Having had a business account for over 5 years I immediately closed the account. Since then I have been using other taxi companies who let me know the drivers details and an emergency number to contact the driver. I contacted the police and as usual they couldn't be bothered and said as there was no proof they wouldn't take further action. They never attempted to contact Delta for his details to even try to get his reasons for leaving her. All in all after reading previous reviews I can only gather that Delta taxis are above the law and can do whatever they want without fear of any repercussions. So to the local Delta driver in the silver car I hope you enjoy the cash and one day you will get your just rewards you thieving low life. Please do not use Delta as they are a law unto themselves. read more

I am a delta driver and we can work anywhere, a private hire driver unlike a hackney can pick up in any area were they are Pre booked were as a hackney can only pick up in area the are licenced As for the 99% non English speak out of the entire fleet 13% are not uk nationals how ever I would like to remind you that your comments are both racist and offensive ( oh and I am English. ) our fairs are cheaper than anyone else our settle while yes is expensive no drivers struggle to pay it, The reason we are the biggest taxi firm in the world is because we are the best at what we do, we are all professional trained driver ( I for instances have a IHCD Emergancy driving qualification meaning I can drive under blue light and sirens and do driving ambulances ) I just find your comments as useless if you don't like us that's fine don't use us however there are many more who will and as for comment in hackney drivers I regularly pick up many hackney drivers who slag us off while in car but if we're so bad why use us? Oh and going by your logic don't ever fly by British airways because soon as you leave the uk your not insured. Your just sad little people who really need to grow up oh and I earn all my settle and car bills in a day 2 in a slow week and that's doing 10 hr days with about 1.5 hr of breaks DELTA ARE THE BEST FIRM TO DRIVE FOR, if you want to work all week for nothing at end work for Davy liver or 2020 or south Liverpool taxis all of witch I have used with jobs I've done in the past none of witch I would ever use in my personal life. read more

Re: Death to Delta, if you were a taxi driver for 15 years, you would know that Delta do not dictate the fares, they are agreed by the local council who set the rates for about a year at a time. I'm also sure that as a hard working taxi driver you declared all your earnings to the local revenue office or did you just declare the minimum wage you supposedly earned?? Also if you hate them so much why work for 15 years. I know a few delta drivers, who will not drive for anybody else, because other firms are not busy enough. I also know some hackney drivers, who hate delta drivers but always use them for changeovers and don't use hackneys. Why is that. Delta taxis are so popular, because you can phone them to arrive at your house, you can't phone a hackney cab, because you don't have offices who arrange where you go. I suspect you will be long dead before delta, they are too big. Just imagine if the got an office in Liverpool, now there's a though all the Hackneys would be screaming then, wouldn't they, cos they would have no work to pay for those shiny £30k taxis. Delta have new rules in place where drivers have to be at the job within 5 minutes, so as for calling bogeys, you won't be causing much hassle to anybody apart from yourself and the cost of your calls. read more

Avoid at all costs do not risk your family and loved ones health! As a daily commuter from Sefton to Liverpool city centre I regularly see Delta taxis. I have also used th on returning home from a night out. Often I see them doing over 50 in a thirty zone even around crowded schools of a morning, cutting up other cars and running red lights. What has prompted me to write this review is this morning myself and another car driver were very nearly in an accident caused by a delta taxi driver ignoring the queue of traffic to go straight on moving slowly at a set of lights and screeching past at 50 mph on the wrong side of the road, almost knocking a cyclist coming the other way off his bike and almost hitting myself and the car in front of me to 'push in' when cars started coming the other way- he clearly had no regard for the woman and child I could see in the back of the car.I would not risk the lives of my kids in one of these taxis. The company are also awful with regards to customer complaints which is a shame, if they took them seriously they could discipline the bad drivers and gain themselves a better reputation. read more

Delta taxis have an appalling attitude towards the communities they work in. Delta regularly send convoys of cabs to pick up large groups of students that inhabit the area I live in. This goes on late at night, with Delta logo taxi drivers either shouting or beeping after the permitted hours. Last weekend Delta collected a group of students from a property nearby, after being told that they were unable to continue drinking in the back of the taxis, the passengers threw a wine bottle and beer can in the road, virtually outside their own house and outside the property of my neighbour who has small children. Once the bottle/can had been discarded, the driver contently drove off. When I called Delta to query their policy on this type of incident, the response I got was hostile to say the least. Guess what Delta the police have been informed, as will the residents at the next meeting.. oh, and also the large organisation I work for in town, who use you on a regular basis. As will anybody else I know and I've got a big mouth!The moral of the story is don't crap on your own communities to make a quick buck!! read more

I have always had a good relationship with Delta taxis until Saturday night. I was at a birthday party and called a cab from delta. I rang and got the message automatically that your cab will be there in a few minutes. My wife and I immediately left the conservative club in Lancing Rd to wait outside. The taxi was already there but we had not been called to say this as normally happens. The taxi driver was infuriated because he had been waiting for 5 minutes (His words not mine) refused to let us in and when I apologised and tried to explain that nobody had rang us he said in the most offensive manner I am not going to argue with you and drove off. I rang Delta and they apologised and sent another cab. While waiting three other Delta cabs turned up for other people we had been with at the party. I was talking to one of them and they said sometimes if the signal is bad the messages just do not get through. The driver who picked us up shortly after was the same guy who had brought us earlier in the evening he was very friendly and could not understand the attitude of the other driver. read more

I work and live in the Dingle area of Liverpool and i use Delta 2 or 3 times a week. For a long time before Delta set up business i swerved getting taxis from other firms because the prices used to vary so much with drivers obviously overcharging when i knew exactly what the fare was. Hackneys are so very expensive and then came Delta. All i can say to anyone who hasnt ever used them, is that the drivers are in general very friendly, prompt and reliable, ( they dont promise you a taxi if they cant guarantee you one ), and importantly their drivers never overcharge.. I got 3 taxis one day last week in the same day all return journeys, and i had 3 different drivers and the fare was spot on to within just 20p on every trip, which tells me that they are not only cheap but also a company with drivers who are honest and have integrity. Its no wonder other firms moan about Delta, its because they dont operated to the high standards Delta do, and they would do well to take heed as Delta are doing it right !!! read more

driver plate 1966 - ro09 wrp ford s-max black - dangerous & racist *** if your not white pls pls - for ur own safety keep away from this company and their drivers. i rang company they kept cutting my call off. matter is waiting police action now. *** we parked in forecourt of bp petrol station on 125 new islington road. l3 6pp. the driver who belonged to delta taxis drove and without any provocation told me and my colleague to leave this petrol station and we're not welcome. we explained to him, we have as much right to use these services as you have. he started swearing to us, threatening with fists. at one point i thought my life was in danger. i tried to ring police but got cut off as he ran for me. then police rang back after few minutes. he threatened to chop me up, all the racial slur like you paki peodofile, terrorist you lot. and continuously threatened to end my life by smashing my face in. i never ever come across someone like him before.totally unprovoked. read more

The nest time you look at your driver and wonder why he's quiet. Think about what's happened over the last 18 months, we've spiralled into the worst recession in a lifetime, he's been working on £2.20 minimum fares for over 4 years, he sometimes has to wait 30 minutes for each job and has been sitting there for about 13 hours and truly shattered. In the meantime the company advertises for MORE drivers each day saying there's enough work there isn't, and if there is I cant see it. For every 10 jobs one is a bogie 10% wiped out straight away but kept in the stats that figure rises at weekends. The company introduced a failsafe for them whereupon you have your set switched off after 12 hours and have to 'declare you are not suffering from fatigue' before allowing you to carry on, some of us see why they added that - even the workhouses gave you enough work in 12 hours to sustain a living. I'll die in this car one day. read more

I have great sympathy for the majority of decent hard working Delta drivers. Whilst they sit in heavy traffic burning fuel trying desperately to earn enough to pay the over-inflated settle. The management team sit comfortably in the office raking in the money from the excess amount of cars they have on their books. The egotistical owners talk about drivers with a sneer and scowel and threaten drivers with suspension for daring to question their so called self imposed authority. If you dare to be a days late paying your settle then you are taken off the air immediately. They ring drivers homes at 3am in the morning if they cant contact you. They probably think it is hilarious in the office, but try telling your wife that who has had the baby woken up by the cool radio operator. Yes all in all a good family business, don't make me laugh. read more

Read all these reviews this morning and decided to do a little test (since there seem to be alot of Davey Liver pushers here) Called Davy Liver this morning, press 1 to order a taxi taxi is on the way er I haven't even give you my address yet. They call back sounding really angry 10 minutes later telling me they went to a different address and proceeded to take another 10 mins to get to me. Driver was some old pervy guy who kept staring at me through the mirror. Cost me £3.50 DELTA called them for the journey home. Ok so the reception staff arn't always the nicest people in the world, but the taxi got to me pretty fast. They always send you the reg plate and make of car so you know what you are getting into. Driver was friendly, had a good chat and a laugh, and the exact same jouney cost me £2.70. Delta all the way read more

I worked for Delta taxis for 8yrs over that time I had no contact with management. Delta increased its rates yearly by 10p then increased its settles so the driver didnt gain, over the years Delta's settle increased, its now £98 aweek. I find this firm has no concern for the safety of its drivers or its customers what so ever. it makes vast amounts of profit, as no communications with drivers concerning matters to do with Delta it makes its own decisions drivers are barred. Delta produce a Monthly newsletter with no imput from the drivers, my conclusion is this firm is a scab firm with no regards to its drivers or customers no union recognition nothing. Any drivers wishing an earley grave join Delta and work 15hrs aday to pay all ur settles and end up with a low wage. read more

I came home from London last saturday at 9.30pm and got in a Hackney cab, from the outset the guy was menacing, beligerant and down right rude. He drove aggressively and I felt quite intimidated as a woman alone. I asked him to take me to the main road near my home, when I asked him to turn into my road he grumbled saying 'people don't trust us to take you to the right place', I think he was annoyed because i didn't say the exact road in the first place. In short, because of this experience, I will never use a Hackney cab again. Whenever I have used Delta I have always felt safe and had a good chat with a personable and well mannered driver I will be ringing you guys whenever I come out of the station in future! read more

An absolute danger to society. I've had SEVERAL Delta taxis crash into me. I've had countless near crashes with Delta's. I've witnessed other people's crashes with Delta's, I've witnessed hundreds of near crashes with Delta's. They drive around the city like they own the place and like the law doesn't apply to them, putting other drivers, passengers and pedestrians at risk. They have no regard for safety and I genuinely worry for the people who use their services, and for the other drivers these imbeciles encounter. NEVER EVER EVER BOOK WITH DELTA YOU WILL BE PUTTING YOUR SAFETY AT RISK!!!!! THERE ARE SO MANY OTHER TAXI COMPANIES IN THE CITY WHO DRIVE CAREFULLY WHO DESERVE YOUR CUSTOM. read more

hiya there,anybody thinking of visiting Liverpool,i would advise to use the Liverpool taxis wheather black cabs or private hire.a local person told me to use delta as there cheaper,well you get what you pay for.after waiting 15 mins with 3 heavy suitcases,and with no help from the clearly unfit driver I was left to struggle with my luggage.i asked the driver for india buildings on dale street,and the driver never know where it was.i was charged 7 50 from llime street station,in which I belive I was ripped off.i was later told these private hire car are not even licensed for Liverpool.........stay away from these people there cowboys read more

Wouldn't get in a delta again to save my life. If you like drivers that do 50mph down 30mph roads, run through red lights or cannot understand the simplest of driving rules like giving way to the right then this is your company. For a taxi company none of them have a clue where they are going so you have to do there job for them. I feel sorry for the rare minority of their drivers who are decent, honest people who are good taxi drivers and know where they are going, but there so hard to come across now a days with the amount of idiots on them. Either get a hackney or ring another company when you need to get somewere read more

Ha ha ha ha you lots make me laugh Delta is the best I know that the whole Liverpool knows that just writing few negative words wount change deltas reputation. I know those who says stuff about delta they will use delta because we are cheapest in Merseyside. And as a delta driver I appreciate costomers business then again door spins both way they need a cheap lift and am here to provide that cheap lift so we both doing eachothers favor. If u understand my point of view. Delta taxi the cheapest and most reliable taxi firm not just in Merseyside may be in the whole of Europe Ha ha ha read more