I've had two encounters with two different highfield drivers. One was last night after being in a bar with friends, a driver was waiting at the side of a road, I asked if he was free to take a fare. He said he was, I gave him my address he told me it would be £4.50 which is £1 more than I usually pay with intack. I said it was fine as I was willing to pay it. Got in the taxi and politely asked him if he was charging the extra pound for a tip for himself. He admittedly told me that it was and he had a right to charge it if he felt like it I didn't disagree but thought it was rude.
Just now I've had a family member order a highfield taxi from my address, she's a pain in the backside and some what of an obnoxious character. She has left this taxi without paying for it at her own address. The driver returned to my home and loudly banged on my front door. I approached the arrogant, rude, angery driver calmly. I asked him to calm down and tell me what had happend. He continued to shout and demand money off me or he would call the police to come here. I told him that it was not my responceablity, but I would sort this out for him and the police didn't need to be called. As I sympathised with him, he had a job to do and money to earn. He then called my relative a skank and continued threatening me with the police. I told him to ring the police and get them to come here. He replied with a theataning attitude 'I'll be here tomorrow afternoon for my money' and walked away. So I rang the base and told the boss, gave the address that the issue should be taken to. I also told the boss how the driver behaved and he was extremely helpful, he understood, and he said he would take action. The boss is why I have given two stars. read more