Although Delta are always my first port of call when ordering a taxi in or out of the city centre, Davy Liver are another city favourite and they are very very reliable, often arriving quicker than Delta. They are my first port of call if I am in or around the Lark Lane/Aigburth area, as they are based nearby and get to you in no time at all! They use a ring back service; this logs your mobile number and gives you a missed call as your carriage is just about to pull up outside your house! They run 24 hours a day, 7 days a week and I've always heard good things about the drivers, making them reliable and trustworthy. They are far better, personable and more affordable that the city's hackney cabs. I never get a hackney unless I'm really stuck as they are incredibly pricey compared to the independent cab firms such as Davy Liver and Delta! read more

DO NOT USE THIS COMPANY. I booked a taxi last night to be picked up this morning from Hope Street. The silly girl on the other end of the phone didn't seem to know where Hope Street was! This morning the taxi did not turn up, no doubt due to the stupid moronic woman on the other end of the phone not booking it properly. Yet when I rang to check where the taxi was some other idiot tried to make out like it was my fault. This isn't the first time something like this as happened. I repeat, DO NOT USE THIS COMPANY THEY ARE UNRELIABLE. read more

Used these twice in one day. In the morning, they were reasonable (15-minute wait). I booked a return journey home with an hour's notice (I called at quarter to five to book a taxi for 6pm). I waited until 20 past 6 to ask where my taxi was. The operator (a woman) was rude and snippy. She told me to wait ten minutes. I waited 15. No taxi. I called again and she shouted at me! For DARING to ask where my prebooked taxi was! I gave in, called Delta and asked them for a realistic time. They said they'd be there in 20 minutes. They were there in 15. I was at home, eating my dinner when I got the call back from Davy Liver to say my taxi had arrived. At 7.12pm. I will never, ever, ever use this firm again and I will make sure to point out to my friends and colleagues that they will let you down. That rude, horrid woman who can't take a basic phone call needs to be fired. read more

Have not had good experiences with this company, today was the last straw when a taxi I ordered yesterday didn't turn up. I called the company 5 minutes after they were supposed to arrive to be told they were trying to find me a cab. Having booked the cab more than 24 hours beforehand I find that unacceptable. After waiting a further 10 minutes the cab still hadn't turned up so I left and got a black cab. If this was a one-off I might give them another chance but I've had similar experiences in the past. read more

I should have learnt my lesson the first time. I ordered 3 cabs for Christmas day for staff working in the caring profession all 3 were an hour later than promised even though the cabs were booked way in advance. After 2 years I thought maybe things had improved so I booked a cab in advance for 5pm tonight - 45 minutes later I was still waiting and missed the appointment I was due to attend Their advert says 7087080 if you need a cab just let us know ....... should be changed to 7087080 if you need a cab call someone else! read more

Our early morning pre-booked airport taxi for our guest arrived so late, we almost took her ourselves. I phoned when it was 5 minutes late, and they told me it had been dispatched from across the city, but no apology, no sense that this was different from normal - and they sounded bored and frustrated I had phoned. The driver was friendly, but no mention of the time, and sounded frustrated when I ask (in a friendly way) if he had a difficulty. Their lack of interest or apology make me think this must be normal. I'll be looking for another company. read more

Terrible Terrible Terrible! Absolute cowboys.. I called up to book a taxi to Manchester return (from Liverpool) for a group of 5 of us three weeks before to give them time in advance and was quoted £150 which included multiple drop offs; this was agreed in advance and confirmed. When booking with the first telephone operator, I found him to be very abrupt and unprofessional, but continued with the booking anyway. When I called up to confirm the price and change the pick up point two days before our planned outing, 1. the woman couldn't find our booking 2. when she did eventually find our booking, she tried to change the price and was also very rude towards me! She told me the taxi driver would call me to confirm but nobody called? Now I was left two days before going to Manchester not knowing whether I had a taxi or not? I should have seen the warning signs last time I booked Davy Liver to Manchester; when we used them to pick us up we were quoted £50 for three of us which was agreed once again in advance. When we hit the motorway after being collected the driver changed the price on us to £60! Disgusted with how my booking had been handled, I called to talk to a manager who said he would 'look in to it'.. that was a week ago and still no response. We decided to opt for Alpha who were extremely reliable, professional and very friendly. Im glad my £150 went to them! Davy Liver claim they are the cheapest taxis around and reel you in with this, but be warned, they change the prices when and if they feel like! I suggest they improve on their customer service skills and sack the staff! read more

I have missed my appointment because their cab did not arrive after 20 minuts of waiting nor was I informed the waiting times were long. When I called again I got informed it would still be a little while longer. read more

I was going to London for work and booked a taxi on line 2 days before I needed it. I checked my booking a couple of times it was listed as confirmed. On the day I needed it the taxi was late and when I phoned them up they said they were still trying to find me one! They had both my mobile number and my email address and hadn't bothered to contact me to tell me that my taxi may not arrive. Totally unreliable and not recommended if you need to be anywhere for a specific time. I ended up driving to the stration and leaving my car there all day. Terrible service read more

although i have never used this company i wanted to write this review anyway. on the website the company boasts 4 things 1 - competitive prices 2 - call back 3 - clean vehicles 4 - friendly drivers i just want to let you know how friendly their drivers are :- i am a disabled driver and therefore hold a blue badge, i was in the town centre and was looking to park in the disabled spot where i normally park when in town only to find it was blocked by a davy liver taxi awaiting a pick up. i pulled in behind the car and showed my badge and my intention to park only to be dealt a torrent of abuse by the " friendly driver" im not trying to tell people not to use this company i was just trying to give people an insight into what possibly to expect read more

My first and only experience was not a good one. An estimated time of ten minutes was given after my booking call at 15.06. When it hadn't arrived by 15.27 I called again just to make sure they hadn't forgot me, the lady on the other end of the phone wasn't exactly polite and made me think "how dare you phone to check, and the car will be there when it gets there". Fed up of waiting I hailed a cab. My Thank you for using Davy Liver, your car has arrived...... text arrived just as I was entering Lime Street Train Station at 15.51. read more