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The Declutter Therapist

5.0 (8 reviews)
Open • 9:00 am - 6:00 pm

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Home organization

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5 months ago

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2 years ago

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2 years ago

Thank you to Karen for providing exactly the kind of support I needed through the process of decluttering and deep cleaning!

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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4 years ago

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Charged Nearly $2,000 Over Quote -- Breach of Contract, Legal Action Pending…read more We were quoted $4,459 for our project, which we accepted despite our budget being lower. We even cleared the entire space beforehand to help expedite their process and reduce costs. However, we were shocked to be charged over $6,400--nearly $2,000 more than agreed. We understand it's not always going to 100% reflect the quote, but there was no prior notice or written approval of extra charges. When we questioned the overage, they claimed they gave us "their most generous discount to date," which was misleading and unacceptable. We disputed the charge with American Express, but were told the final bill they gave us after the work counted as "written notice," despite no prior communication about the increase. This is unfair and contradicts their own contract terms. After consulting with an attorney, we were advised the company is in breach of contract. If they do not refund the overage and honor the original quote, we are fully prepared to take legal action. This review is a final effort to resolve the matter before going to court. Future clients, proceed with caution--get everything in writing.

The Tailored Closet of North San Diego - PremierTrax floor paired with our Alno cabinets adds so much character to any garage!

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Earlier this year, we hired Tailored Living of San Diego for a custom remodeling job of our garage…read more In total, they added a gorgeous epoxy coating to the floor, custom cabinets on three walls and slat wall. The final product produced a beautiful, functional and efficient space. From start to finish, we interacted with 7 different employees throughout the various stages and each was pleasurable, thoughtful and professional. After getting consultations from two other companies, we were impressed when we first met with Heather. As the designer, it was immediately clear that Tailored Living offered higher quality, custom work that others do not. And Heather gave us the confidence that we could get our dream garage at a reasonable price. Eric and Darick did the epoxy coating of the floor. Eric was especially great and I appreciated how much pride he takes in his work. We really enjoyed his personality. A couple days later, Nick, Darick and Gustavo installed the cabinets and slat wall. The job went relatively smooth and the final product was very good. Ultimately, Myrna came out to finish the cabinet door install and extended the slat wall in one corner of the garage. Despite requiring multiple different employees, they were very competent, well-organized and each of them were already familiar with the job before arriving. I was very reassuring and it made for a wonderful experience. Finally, Sabrina was the main point of contact in the office throughout the job. When email didn't suffice, she didn't hesitate to call to ensure great communication. We feel very confident referring the Tailored Living team. Thank you.

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Megan and her team are amazing! Megan is kind, warm, and easy to talk to. She takes the time during…read morethe initial consultation to understand your unique needs. My husband and I were amazed by how fast she & her team whipped our kitchen, pantry, craft area, and utility closet into shape! Every single item was taken out, grouped, sorted, purged if needed, and put back into its new home. The flow of our kitchen works much better, and it is far easier to see what groceries I need or supplies I'm out of with the way they reorganized the pantry and cabinets. I am so happy with the results and would highly recommend Balance Home Organizing!

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Silver Linings Transitions

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DISHONEST COMPANY. TAKES ADVANTAGE OF ELDERLY WITH DEMENTIA…read more My father, who had dementia, contracted with this company to move to his household items to a nursing home. The company pushed for an in person estate sale DURING THE HEIGHT OF COVID in 2020. Almost no one came to the estate sale, so it only earned $400. However, they billed $3000 just expenses toward the estate sale, resulting in a loss of $2600. After my father passed they hounded me for payment (including additional charges to move his materials to his new home, which is reasonable). Of course, my father had dementia and had no ability to sign a contract, but not wanting this to have this drag on I paid to leave this behind so I could grieve. This business claims to provide compassionate service for the elderly, but our experience showed otherwise. They exploited my father's situation, pushing unnecessary services onto him and charging exorbitant fees, all while providing negligible results. They failed to respect my family's needs and showed no accountability for their actions. If you are looking for a service that genuinely cares about its clients, I strongly advise looking elsewhere. SHAME ON JAMI SHAPIRO THE FOUNDER. NOT TRUSTWORTHY AND DISHONEST AND WILL TAKE ADVANTAGE OF YOUR LOVED ONES. Update: I'm sharing a disparaging remark that Jami made about me when I reviewed her service with the better business bureau. She knows nothing of the situation in our family, the sacrifices we made in our family, the hardships that I endured to care for my father. Hire her team if you want someone who makes nasty comments like this after your loved one passes away. None of this changes the fact that: 1) My father had major neuro-cognitive disorder when he signed a contract with this company, 2) The "estate sale" they encouraged was against his financial interest. 3) When my father passed they threatened to take the estate to small claims court when I questioned the legitimacy of the estate sale that only racked up expenses. I paid for her services in full so that we could grieve but we never forgot how they took advantage of us in our grief. This is textbook elder abuse, which is why I am reviewing and rating her company to warn others of this practice. Update: Jami continues to lie in her review. "Arranged for the sale of the car" this is something I did alone as I held power of attorney. I agree that she provided necessary moving services, which we were happy to pay for, that is not in dispute. We thank her company for this. The dispute is over holding an estate sale that earned very little in revenue insufficient to offset the costs of estate sale, and then threatening (very quickly, when I asked any clarifying information about the bill) to take us to small claims court so shortly after my father's move and his passing. That is not compassionate care. This could have all been prevented had her team donated my father's possessions rather than held an estate sale. Furthermore, her condescending remarks towards me reveals plenty about how she thinks of her customers.

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The D Clutter Company - Master Bedroom After

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I had read rave reviews about D-Clutter on yelp, and was beyond impressed by what they were able to…read moreachieve. My parents were empty nesters, and childhood bedrooms had turned into storage units for endless amounts of clothing, and other items that had accumulated over the years. Denikka & Joshua Maly were energetic, and delightful to work with. They worked non-stop for 2 days, 8 hours each day, to help donate, dispose of and organize pretty much every item. It's not something I could have done by myself without taking a month off of work. They helped me go through an enormous amount of clothing, furniture, and old knickknacks, and sorted things into piles that were easy to keep track of. They also packed up some old china with great care and expertise. They even scheduled the local charity for a pickup! They were supportive, considerate, patient and fun throughout the entire time. At the end of it all, the formerly scary-cluttered house was perfectly organized. Old beds were broken down into mattresses and disassembled frames. We had many, many big garbage bags full of items - some for the landfill, some full of clothes to donate - a great deal of flattened cardboard, and all the old furniture cleaned and polished, gleaming, for the local charity. Yes, Denikka & Joshua not only emptied all those old dressers and shelves, ** they polished them. ** My only regret is that I can't give them ten stars. D-Clutter gets my highest recommendation.

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The Declutter Therapist - home_organization - Updated May 2026

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