They don't even deserve a 1 star. I DO NOT recommend this place to anyone who loves and cares for…read moretheir pet because the people there will not show the same love and compassion for your pet. I took my mini goldendoodle there for a cut and bath and showed the groomer a picture of what i wanted. My dog was completely shaved he looks like a rat, his belly was cut and bleeding afterwards and the leash I took him there with was completely destroyed. I called to speak to the groomer about the situation as none of it was brought to my attention at pickup. She denied everything and acted like she had no idea. When the owner Toni called me the next day she was extremely rude and wouldn't even let me talk. She just wanted to tell me how mean my dog was and tell me I needed to have him neutered. She never apologized for the incident or offered a solution to rectify my experience. I understand mistakes happen, but be upfront about it and if you own a business customer service should be a practiced skill. I've reported this business to the BBB Especially after having to take my dog to the vet to have his belly looked at to prevent infection which cost me even more money! i highly encourage anyone thinking about going here to think otherwise.

Our 1st grooming appointment went great! Lucy smells incredible and is happy! So am I, a big thank…read moreyou to Todd! Looking forward to seeing you again!

My English Springer Daisy has been going for years and she loves to go and they do an amazing job…read more Their products are wonderful and she smells for weeks.

Overall we are pretty pleased with the services we receive at clip-n-Dales! We've gone several…read moretimes now. We have a five pound chihuahua/Yorke mix. I feel like my dog doesn't get scared coming into this groomers, unlike some of the other groomers. Our dog is a very scared/timid dog, so that says a lot! The only bad is he has a lot of hair in his eyes when he's done. We have to use a wet paper towel to clean his eyes out after he gets groomed.

I've been taking my dog to Aunt Linda's for many years. I followed this grooming business from Luna…read morePier, MI to the current location in Point Place, OH. Neither location was convenient for me, but the service is so outstanding that I would follow them anywhere! First off, the groomers who work here are very gentle with my dog. They are aware that she is fragile and yet strong willed. They treat her with love and report any medical concerns they observe. I have peace of mind in dropping her off. They are also aware that I don't want to have her there longer than needed (because grooming is inherently stressful) and they communicate with me so that I'm aware of how busy they are on a given day so I can decide to bring my dog in earlier or later. It appears that Clarissa is in charge of overall management. She and all of the groomers are wonderful! Second, they do a great job of grooming my dog and always ask if I want them to do anything differently each time. I couldn't be happier with this business and highly recommend it. By the way, there is easy parking behind the building.

I needed to find a new groomer for my dog. I called Aunt Linda's. I had to wait quite a while to…read moreget an appointment, so I figured this would be a perfect place I have a 7lb Yorkie that will soon be 16 years old. When I went in to pick him up, I asked how he was they said he was a hand full and they had to use two groomers on him so they would have to charge me more. They said every spot they touched, he squealed. They said if I bring him back and he behaves better it would be less. I paid 83.00 tip included. I can't imagine how our poor baby boy felt. The little guy is hard of hearing and his vision is bad.I feel bad just leaving him there. He was all curled in a ball in the cage and when I mentioned it she laughed and said he wore himself. Needless to say I won't be back and I would only send you pet if isn't and doesn't have joint pain . I guess old

I would give a ZERO if it were an option!!! NEVER bring your dog or any animal here!!!! First and…read morelast time customer! Brought my shih tzu, Emma, in for grooming (bath and a cut). The poor dog was butchered, leaving her hair uneven and her paws looking awful as well. I have pictures to prove this. Her hair was shaved down to her skin in certain areas, as well as a spot above her eye. When we did further inspection, we realized she wasn't even bathed. Her ear was dirty as well as something was still crusted in the fur on her tail. Normally when a dog gets a bath, they smell clean. There was absolutely nothing when smelling her. I called to address my concerns. I was informed by the owner that the person who did the cut, has only been cutting hair for 2 months and the 2 people that supposedly bathed her were in training. She said I could bring Emma back as a teaching moment. So I rescheduled. However, the more I thought about it, the less I wanted her there. She would be there again, all day. When I spoke with the owner again during an appt confirmation, I asked if she could just get the areas fixed that were choppy because I didn't want her there all day and I would bathe her myself. Well that seemed to have angered the owner because she immediately snapped and said she has to be bathed first. She doesn't want a dirty dog ruining her clippers, and saying she's probably muddy and dirty. Firstly, she wasn't clean because she was NEVER bathed at the initial appt. Second, she doesn't run through the mud. Our yard is full of grass and she's taken out on a leash. The owner was rude and unreasonable. I wasn't asking for anything extra, just for the dog to be fixed. Especially since I left a very generous tip to begin with on an awful experience. I cancelled the teachable moment because I wouldn't put Emma through that experience again nor do I want to deal with the rude owner ever again!!!

I have taken my dog here for several years. They are affordable, flexible and do a good job.read more

Called about nail trim for my cat and told that they welcome "walk in" owners/pets. It's a small…read morebusiness with a BIG heart!. The ladies where all VERY nice and loving toward their 4 legged customers. Unbelievable pricing combined with great service is a winning combination. Just wish they were closer to Holland.

I took my boxer there and she's very skittish just to get her nails clipped. It took 4 of the girls…read moreto try to calm her down and they did, because well shes a boxer. I am able to see everything they do to your dog which I like. The place smells really good too. Prices are very reasonable. I'll be taking my Shepard/retriever there for her haircut, nails, anal glands etc. I think they do mobile services, but you may want to contact them first.

I have been coming to grateful pets for the past 10 years and have loved every visit. Kaitlin and…read moreher team are great and have been doing it for years. I typically get a short and fluffy cut and they hit a home run every time. Our boy is always smelling nice and fresh. I'll see you all soon. I know many ppl that are loyal to this place!

I give these people 0 stars we have a Newfie and when I dropped her off this morning they said and…read moreI agreed she would get a summer cut,. this is the second time they did NOT do as we asked she was barely trimmed and bathed, She still has a wet dog smell. on top of that we were charges $185 this place sucks and for the second time they refused to accommodate our request I would and will never go to this place again the worst of thew worst

I'm very particular about where I take my dog for grooming- especially since she is an older dog…read morewith arthritis and other health issues. I'm also protective of my dog and had to cancel a grooming appointment on a day with "feels like" temps over 100 degrees. The usual groomer understood but told me they couldn't get her in for six more weeks. I couldn't wait that long and found 4 Paws Spa. The person who answered the phone could not have been nicer in listening to my dog's sensitivities and told me the owner, Jo, was very experienced in grooming older dogs. And they could get my smelly overgrown baby in two days later! I was thrilled! Today was grooming day at the new place. 4 Paws is a cute little spot on a busy street and the parking lot is very small. Upon entering, I was warmly greeted by the owner, Jo. She put me at ease by telling me she has more than 40 years of experience in grooming dogs (and cats, I believe). We talked shampoo, cut, etc. My dog seemed to be comfortable with Jo and I also felt comfortablee. I stopped back after two hours and my dog was still being trimmed on the table. I could tell my dog didn't seem traumatized, so I left and came back around 30 minutes later. Jo was finishing up and I could see how careful and gentle she was with my baby. The grooming price was exactly what I normally pay to her usual groomer - $55 before tip. I really liked this place because the owner Jo and the other groomer were so nice and caring. I also liked the smaller environment because it was very calm with only two people grooming and fewer other dogs. The only downside is the small parking lot that I found difficult to maneuver, but I'm sure I can figure it out with more practice! Highly recommend!

Took our 1 y/o Golden in today for the first time. Staff was so welcoming and made our not super…read moresocial guy feel right at home. Place is homey and clean and the prices were outstanding. He loved his spa day, made new friend and came home looking and smelling like a prince. Well worth my money and my time. Thank you for taking such good care of him.

Brandi did an excellent job with our ragdoll cat Frankie. He…read morehas never looked better. We will be back for sure. Best groomer in town!

Cat grooming is an art. I am so grateful to have found A1 Pet Grooming for my adorable pair of…read moreteacup Persians, Ghost in Gypsy. Ghost is really more of a teapot than a teacup. Not only does the owner have a Persian herself but their whole team is wonderful to work with and my babies always look even more beautiful after their 10 week grooming. They take care of puppies as well and have $5 toe nail trims anytime. I highly recommend!