Based on my personal experience, I have serious concerns about the level of care provided at this…read morepet salon. The environment did not appear calm or reassuring for the animals, and I observed handling practices that seemed overly forceful, particularly with an elderly dog who was struggling to follow directions. During my visit, staff members appeared distracted and unprofessional, and their interactions with customers who expressed concern about their pets came across as dismissive. I also noticed dogs being kept in cages for extended periods before grooming, with little effort made to comfort those that were visibly anxious. Overall, the atmosphere and the handling practices I witnessed left me deeply uncomfortable and concerned about the well-being of the animals in their care.

We've been getting our dog groomed here for years on a monthly basis and have had a good grooming…read moreexperience. However, the customer service is awful. Called to change an appointment before opening, left a vmail 3 minutes after opening requesting a call back, called again twice within 10 minutes. No call back and a text charging me a fee. Finally got in touch with the owner asking to waive the fee: she was unbelievably rude then took the liberty of cancelling his upcoming appointment without alerting me. Watch your wallet and your back.

My husband and I were in town visiting family for a week and decided to bring the fur babies by for…read morea quick freshen up. Lindsey does an amazing job with my terriers! Terriers can be a pain in the butt when it comes to their attitude and stubbornness, and my Scottish Terrier is especially a sassy/grumpy boy, so I'm very picky about who grooms him. My Airedale is easygoing and more willing so she isn't as much of a challenge. Both dogs came out looking amazing and seemed extremely comfortable with Lindsey and Justin! If you're in Ohio and looking for a groomer who truly understands terriers, definitely check out L&J Grooming!

I'm thankful that we found L&J. My first visit was so good that I'm thinking about signing up for…read morethe monthly program. This is not your typical grooming salon....it is truly special. I booked an early appointment hoping to talk to the groomer for a couple of minutes and we were greeted by both Lindsey and Justin. They spent quality time getting to know us and allowed my dog to explore the cozy (and clean!) environment. I could sense that they genuinely care about all their clients and aim to satisfy. An added bonus- Lindsey checked and cleaned my dog's ears, expressed his anal glands, and left him with long eyelashes ;) If you're looking for a new groomer, this is the place!

I found out the owner had pneumonia when I had set up my other appointment. I made a new…read moreappointment with Stacey and she did an amazing job on my 5 month old wiggly Cavachon! My dog also loved the place and loved Stacey. She was very booked up the day I took my dog in and my dog was there for the better part of the day, and absolutely loved it. It might take a bit longer to get your dog back, but it is very worth it. I will be back!

Won't go back. Takes too long. Had 1 good experience. Just can't wait 6-7 hours for a dog…read moregrooming.

This review is in response to the last review made by Wilma on this business and will include my…read morepup and our experience with the groomer as well as pictures of the other reviewers pup. This groomer has been grooming my fur baby for over a year. She is a brown labradoodle and I have provided before and after pictures for reference. I take her to get groomed every month so I never really give her time to get matted. The other picture is of a white/black sheep doodle. It shows what the pup looked like when the lady brought her in and then the after picture as well as a video to show how matted that pups ears were. The lady had very specific instructions on how she wanted her pup to look - so it gave the groomer very limited options on the service she could provide. If you bring your pup in matted and then you're picky about how you want the dog to look, it's not gonna be the best service. But overall, that lady's pup looks really good afterwards. As a matter of fact, the pup is beautiful. I'd be weary of reviews that don't leave pictures of their complaint. This groomer is A1!!

A lot! We had a horrible experience yesterday! We took our fur baby to get groomed yesterday at…read more12 noon and were told she would cost $65, and it would take an hour and a half, an and forty minutes later I am calling to check on the progress and the owner is requesting us to give her until 2:3o pm. Our girl was NOT that big of a mess I assure you because I made sure she was brushed out good before we took her! My boyfriend went to pick her up and still had to wait to get her and finally spoke up and told the owner he could not wait any longer, he thought all she had to finish up was her ears because that is what she told us on the phone, SHE LIED! SHE HAD A LOT MORE TO DO ON OUR GIRL! She had her for almost three hours and hadn't even finished the job, and let me tell you, she DOES NOT KNOW HOW TO GROOM A SHEEP A DOODLE! WILL NOT GO BACK TO HER WILL NOT RECOMMEND HER!

It was not my intention to just board my rescue dog at the first place available, but I was…read moredesperate and my neighbor said to go there, so I did. Sometimes I think I should have checked into other places. I never have. My dog comes home happy and tired from daycare (she goes once a week.) She comes home happy and healthy and tired from boarding. Her last stay was 11 days! They know her. I know she can be a handful but I don't even consider an alternative. She is at home with the staff and anyone who has a rescue knows that's worth everything!! Thanks for taking such good care of Brandy.

I am a regular client at WTAH. I had an emergency on a Saturday morning and they were able to get…read moreme in to see the Dr. Being a walk in, I expected to wait, multiple times the Dr and staff apologized for the wait but I was just so appreciative that they got me in. They kept me informed what they were doing and went over the results of his tests. They are all great staff

They were so compassionate when we had to put our dog down, they came to the car and got her with a…read morecart, and took her in through the back so I didn't have to see any one. I was devastated that I had to put her down, and they told me each step as they did it and told me I could stay as long as I wanted afterward. they kept the light off for comfort for the dog and me. I have recommended them to several peopl.

had an emergency. called 25 BEFORE CLOSING TIME and got this message "if you're hearing this the…read moreoffice is closed". nice compassionate care. too busy to answer the phone DURING BUSINESS HOURs

Nice people great service great service and I was very thankful they were good with my dogsread more

I've taken my Cat Cloud Dancing in for grooming and they've done a fabulous job she comes home all…read morenicely fluffed and buffed. I've also taken my dog Holly in an she comes home all nicely cleaned up and nails done. The ladies know how to take care of the pets very well. My pets are very well taken care of and loved when they're there. Cost here at this groomer I find to be very reasonable. I'm a very frugal lady and I'll tell you what I find at their prices here at Scally Wag's are extremely good. Skyler's mom.

I have a hard time with my old boys. 15 and 16, one is deaf, arthritis and the other is just a…read moremonster when it comes to nail trims and the two women worked as a team to handle it and were so loving with him while holding him. Definitely recommend and will be coming back.

They do a great job on our dogs. They are always beautifully cared for by the girls full body spa…read morefor our 3 dogs.