I very rarely write reviews and complain, however I was so flabbergasted by my visit to Weatherspoons Musselburgh today, I needed to vent.
Visited today, Sunday, for a snack and a wee seat after walking. I have been in every Weatherspoons in Edinburgh at some time or another, and would say generally there is a nice vibe. Ordered chicken burger and beef burger, one tea and one coffee....ten quid....bargain....NOT!
I was served a very burnt dry beef burger in a greasy topped bun with finger prints on it, to accompany this little gem was a single small lettuce leaf, one small, very thin slice of tomato and a wooden skewer through this, with twelve chips on the side. This depressing morsel was served as if ...voila. the chicken burger was just as dry.
I asked the server to look at the contents as he was passing again....he announced....yeah, I think it's a bit overdone too, but that's the way head office tell us to do it. then he said, yeah, it should have onion on it. I asked him to get me some. he came back with a bowl...with three slices of onion and made to move away when I asked him if I could have some salad. He came back with a large plate with two lettuce leaves and four extremely thin slices of tomato to share between the two of us. I looked at it. He repeated the mantra, that this is how head office tell us to do it..... Then...if you want I'll get you another one... Didn't have the time to wait another twenty minutes for a dry unappetising burger.
In a nutshell, the interior is uninspiring, the staff clueless, and noticed that there didn't seem to be any leadership behind the bar or at the cooking station.
On my way out I saw that the woman who had been serving at the bar had the cooking tongs in her hand at the grill and just had to pass the compliment to her that I had just eaten the singularly most disgusting burger that I had had to pay for...doubt it can be beaten.
Upshot, Luca's will be my stop off at any future visits...tried and tested....this place left me wishing we had walked past, not a pleasant eating experience. read more