My husband and I decided VERY last minute to close out our Christmas holidays with a quick getaway…read more We tried to find something on our own but realized we weren't getting anywhere. We started looking at travel agents and Dee's name came up. I called her and she answered right away and was happy and willing to get to work immediately on helping us find a great vacation. She recommended a wonderful hotel in St. Petersburg, Florida (which had never even been on our radar). We were able to to get in the car the following morning and drive to a beautiful beach in a matter of hours! It was 4 days of bliss! We loved the Don Ce Sar and St Pete. We will definitely use Dee's services again and we will definitely go back to St Pete! She was professional, knowledgeable and a joy to work with. Thank you Dee!!!!

Destination by Design Travel Agency owner Dee Tyner booked a Family of six on this Amazing Cruise…read moreexperience. We have never been on a cruise before, and Dee walked us through the entire process. From booking until we made it back home. DBD assisted with setting up a great payment plan, and for a family of six could have been difficult, but she made it manageable and greatly appreciated. Dee went over what to expect, provided recommendations of places to go, and things to do. With her help it allowed us to enjoy more of the trip without the stress of planning. The one thing we appreciated most from DBD was having the comfort of knowing we could call with anything we may have needed or any last minute changes. With her handling every detail allowed us to enjoy the beautiful ship, Islands, and the excursions. DBD took care of not only our flights, hotel, and cruise but an experience. Dee Tyner wanted our family to enjoy ourselves without worry, and we truly did. For our first cruise experience with the help of DBD allowed it to be a memorable one. We look forward to DBD booking our next family trip. Can we say Mediterranean Cruise!!

Take Time to Travel is a first-rate travel agency, which easily assisted my husband and I on a…read more22-day extravaganza journey covering five countries. It began with the efficient guidance by Cindy Barnett of all the necessary details on a 14-cruise on Oceania Serena from Barcelona to Dublin. No easy task moving from one country to another--five in all--and monitoring all the specific requirements by helping to set up the excursions, obtaining travel insurance and entry documents into the U.K. (which now requires proper authorization beyond passports). Following the cruise, Patricia Ladner, who secured great flight accommodations for the entire trip, also set up the five hotels we proposed to visit in Ireland along with professional drivers to take us from the Dublin Port to Belfast to Galway to the Dingle Peninsula and back to Dublin in the eight short days we visited. The coordination along with excursions I had chosen through LocalTours.com and Viator, were monitored and tracked. The trip was a flawless wonder! It was like the entire Take Time to Travel team was conveniently riding in our suitcases. Yes, we will once again give them our travel business as they have successfully guided us on two amazing trips to Europe. They are quite the dependable team to count on. Sincerely, Carole Bumpus Author of the Savoring the Olde Ways, a culinary/travel series

Well thank you Tammy for calling me out as a liar! Very helpful business practice. Your employee…read morewas Patricia Ladner. I made the reservation by phone. I had to call to reschedule the trip to Germany because of surgery so I needed a return call. I had to call twice because got no response after a few days of waiting. I impressed upon the receptionist that I really needed to talk to someone. I finally got a callback. No one ever mentioned that when I rebooked my air went away. I just happened to see that when I was checking the hotel locations on the website. That's all I can remember.

We just completed a wonderful week in Florence Italy. The travel, hotel, and support provided made…read moreit a memorable experience.

Worst travel agent ever! She booked our trip to Italy and it was horrendous! She booked us on a…read moretrain from Genoa to Florence via Malon which is ridiculous, look at the map. She booked us a car service from the train station in Rome when our hotel was two minute walk away. She booked us on a one hour connection through Amsterdam which is absolutely impossible to make. She had us on an 8 AM train while we were on vacation! To get us there by noon when the hotel would not be ready. The hotels were barely adequate, and we had to have her change one because it was on the complete opposite of side of town that we wanted to be on and had told her previously. I would never ever ever use her again or recommend her to anyone.

Lauren amazed me with her knowledge of international travel. From our initial discussion to the…read moredetailed itinerary to selection and bookings, she was with us every step of the way and made amazing choices. When a cab driver strike took place, she was on the phone to find book us a private driver and get us to our next destination. That's the kind of personal service you don't get from the big name websites! Thank you Lauren for planning an awesome vacation for our family!

I would never work with Jetset again…read more My father booked a cruise for our family via Jetset, in hopes it would make for an easy booking. As we wanted to extend our travels a few days on either end of the cruise, I reached out to them, letting them know we'd be booking our own travel and hotel, not doing the cruise package deal. Once I looked at the places they wanted to book us, I was shocked at the prices, and understood they must get commissions from booking unknowing customers into said locations. I'm glad we booked it ourselves, for 1/4th the price. In terms of the cruise that was booked - the details of the cruise were impossible to decipher, and I realized that after months of emails back and forth, Jetset was only sending me documents forwarded off the internet. They sent me stacks of papers inches high that were confusing. I finally contacted the cruise itself, which was Oceania, and they told me they'd sent a proper packet to us a month ago. When I contacted Jetset about why we weren't given any proper information, they constantly had fellow workers, 'listening in' on our conversations, so they could cover their asses. They said, 'Oh! It just arrived today! How weird!', although I was given the precise date it was sent by Oceania. After that, I stopped contact with Jetset, and worked exclusively with the cruise (Oceania) on understanding the details of the trip. Additionally, I asked about insurance for one of the family members for our trip. I was told I could buy some, and I did - without ever being told that there were several tiers of insurance for purchase. When I contacted Jetset about their misinformation to me, again - fellow workers 'listened in' on each others call, as our travel agent got defensive. A few days later, she sent a very defensive and detailed letter about why we were not told about the varying degrees of insurance. Finally, Oceania had incredible service, however - everyone on the cruise was over 60, which was a bit strange for me. Also, the ports we hit were blech and their tours overpriced and uninformed. I don't blame Oceania for any of this though. But Jetset simply didn't know anything about what they were booking - and every time I had a question, they had to contact Oceania and ask them, when I could do it easily myself. In short, Jetset knows nothing about what they're booking, tries to add overpriced items to your schedule, and spends more time covering their asses than giving straight information. The headache that they caused us before the trip, and the possible money we've lost as we bought the wrong insurance afterwards, makes me warn everyone - DO NOT WORK WITH THEM. YOU CAN EASILY BOOK THINGS YOURSELF FOR MUCH CHEAPER, AND WILL HAVE BETTER CUSTOMER SERVICE. That being said, everyone that worked there was, 'nice'. They said, 'Thank You', and 'Sincerely', and 'I apologize', a lot. But the only people who I think would need help with bookings are older people who don't know how to book via the internet. Guess what. They book for you over the internet, print things off the internet, and when you are confused, tell you to look at an app. Terrible experience.

Bottom line we were charged $8500 for a trip that I was able to recreate on Expedia for $6200 (only…read moreafter they charged my card on a non-refundable/changeable basis). I would've been ok with about $500-$1000 extra - but $2300 tacked onto $6200 for just booking hotels and flights and not much else - is too much. They didn't provide much advice at all, all they did was book hotel, air and train tickets!! Probably 2 hours work total. And then when our bags were lost by our airline, their local contact was polite but not any help at all in recovering the bags. I figured after we'd paid a $2300 upcharge that we'd at least get someone local who would be of some help, but no. So again $500 would've been fair, $2300 was not. One positive - their local private guides were pretty good.

I used Stephanie's services to book a trip to Universal in Florida for myself and my significant…read moreother. She was absolutely AMAZING! I've never been to any of these resorts. I didn't know how the Express Passes work, what a Park Hopper pass is, nothing. She broke everything down for me and made sure I understood everything before we headed to Orlando. She checked in with us after we got there and after we got home, though she explained everything in such detail beforehand that we didn't have any questions. Stephanie is the reason why my significant other's birthday trip went off without a hitch! I can't recommend her enough. Pictures of us being huge nerds all over the parks included.

I reached out to Stephanie last second to help me book a trip in just a few days notice. Despite…read moreher being on her own family vacation she stepped right into action and made this by far the best vacation we have ever had. She had everything booked and taken care of within 30 mins. She was also 110% available at all times during our stay to help us along the way. We are already ready to book our next adventure!

Fumi is an amazing travel planner! After going on our last Disney trip during one of their busiest…read moretimes of the year, which was planned by her, I don't see how we can ever go back to traveling anywhere without her planning it. The level of detail she put into this trip for us from transportation, hotel options that worked best for our group, rope drop ride planning, lightning lane pass reservations, restaurant reservations, as well as quick meal service options, places to rest when needed, on top of showtimes and stroller and scooter rentals through a non Disney company, was simply extraordinary. When our plans and dates changed slightly, she was so kind about adjusting them. She is extremely knowledgeable about everything Disney from top to bottom and had all kinds of tips and options for every generation and special need on our family trip, that it made this the most stress-free family vacation yet. I didn't know stress free family vacations existed, but apparently they do, when Fumi plans them. We have used travel companies in the past, but never received this level of service. With Fumi, we literally gave her our info of dates, what we were looking for, who was going and what we were most interested in seeing, as well as foods we liked, and after answering a few questions, she somehow got it all covered for all personalities to enjoy. Fumi surpassed our level of expectation and made our trip run so smoothly, that we will not travel again without booking through her. Can't wait to plan our next Universal trip with her, and hopefully a cruise in the future!

I went through classic travel planning my honeymoon and they were very helpful. They were very…read morepatient with me in laying out many options that would keep me in my budget. I will definitely be using them again.