Let me start by saying we have always been fans of Rich Marine until today. We bought our pontoon…read morefrom Jason at Rich Marine and have only ever serviced our boat at their shop. Even though they are absolutely not convenient to where we live. It's about 2hrs away. Well this year when our boat was damaged we decided the only place we wanted to take it was to Rich Marine. They were definitely not the cheapest quote we received but knowing the past work we said we didn't want anyone but them touching it. So after 3 months we finally got our boat back today. I picked it up from Jason and drove it home. I didn't even look it over because I didn't need to as usually they are great at what they do. Well that was my first mistake. I got it home and back in the garage and decided to check out all the work and upgrades we had done. I noticed in multiple spots where they performed work there were small damaged spots. Some are holes in the seats. Others are almost tears across the seats but damaged nonetheless. Then there was blood on one seat and they couldn't even be bothered to remove marker writing all over the panel they installed. I decided I would call Jason and just have a conversation and little did I know how he was going to respond. He told me there was no way they did this and only he worked on my boat and he took extra good care of it and it was impossible that it was them. (Btw this work is impossible to do alone and requires 2 people so that's not true). Now keep in mind our boat is 4years old since purchased new from him. We take only the best care to insure towels are put down on seats and people are respectful of our boat. This boat only goes out once-2Xs a year. It sits covered in the garage otherwise. When we brought it to Jason we made sure it was clean and I can guarantee you we had no holes in our upholstery. Jason accepted no responsibility for this damage and that's unfortunate after spending over 20k in repairs and upgrades. I'm not saying you shouldn't buy here or service your items here but I will make sure anyone who's thinking about it knows our experience.

We met Jason, Danielle and their daughter at the 2019 Nashville Boat Show. After speaking with…read moremost of the pontoon dealers represented at the boat show, we decided that having a dealer, with a competent service department, close to Dale Hollow Lake is what we needed. Once we returned home, we made an appointment to visit Jason at Rich Marine on Spring Street in Cookeville. They had recently relocated to this location! The boat yard looked like most boat yards! Their service area was very clean and well kept. We traded in our 2011 Crest Pontoon Boat on a 2019 Sun Chaser 22' Geneva Sport with a 150 h.p. Yamaha outboard motor. Jason answered all of our questions related to the boat, motor and accessories before and during our purchase. John, one of the certified mechanics, delivered our boat to Mitchell Creek Marina on one of the nicer days in February. On delivery day, John went over, in detail, all of the controls, switches, safety equipment and all of the other items that were included. He was very knowledgeable and answered all of our questions. Although the air temperature was a 'little cool', the sun was shinning and we essentially had the lake to ourselves. Since we intend to leave the boat in a covered slip, at Mitchell Creek, we did not purchase a trailer. We decided it will be easier to hire Rich Marine to haul our boat, if it needs to be moved. Another huge benefit is that Rich Marine is planning to have a SERVICE BOAT on Dale Hollow Lake this summer. We do not plan to have any problems! However, if we do, they will be close at hand! Overall, Jason, Amy (the Office Manager) John and Shawn are GREAT TEAM to work with.

Our friends used this public fishing pier to put their boat out into Center Hill Lake for a $5 fee…read more It was a beautiful day and enjoyed seeing a waterfall. The scenery was just beautiful. Passed many people in boats and kayaking.

I took my 7 year old grandson and he and I both enjoyed it tremendously…read more We thoroughly enjoyed the boat ride through the cave and the green water for St. Patrick's Day was awesome The Scavenger hunt was lots of fun for my grandson

The atmosphere and how pleasant everyone that worked here was absolutely wonderful. We enjoyed all…read morethe trails and the views. Our boat guide was Bri and let me just say, I 100% recommend her. She was informational, funny and we just had a fantastic time with her being our guide. The cave was really neat to see and experience along with some of the history that goes with it. We will definitely return and bring our kiddos next time.

Great food with perfect atmosphere. Sit outside weather permitting. The pretzels with cheese were…read moredelicious.

Saturday after playing golf that morning 3 pontoon boats…read morewith 10 each set out on the lake. Located Near Fair Field Glade near Crossville, Tennessee. Called the golf Capital of Tennessee, we see many retirees coming into this area! It did drizzle on us but shucks we were all in swim wear . Boats were well maintained and not difficult to handle. We did stop for a swim after the rain. Wonderful time, good friendship, dancing aboard the pontoons. We brought our own music on board to enjoy!

Great job East Port Marina!!…read more We had a great burger special tonight on the dock. The server / staff and view were fantastic.... It was well worth the drive and I look forward to a return visit soon for the Friday all you can eat fish fry.... Way to go and we will see you on our next trip from Cincinnati!

Friendly service and excellent boats! Had a wonderful time on dale hallow lake please book with…read morethem and get the lady Liberty houseboat! So much fun.

The employees were friendly, helpful and knowledgeable about the layout of the lake. It was easy to…read morebook with them.

I have recently moved my boat there and found the people on the dock to be the most amazing and…read morehelpful people in the marine industry, and I'm looking forward to a long relationship and eating some great Mexican food

This is the best lake in TN hands down! One of the cleanest in the United States and very deep…read more It's not filled with debris like some others in the middle Tennessee area and it has quite a few wonderful campgrounds/RV parks, for those who would like to travel here. The "city" of Smithville isn't exactly a booming place to be... Mostly closed or old buildings - very small, and unless you're camping, I wouldn't stay in the immediate area. But once you get to the lake, it's amazing! The campgrounds are well kept and fairly large. The lake itself winds around, snake-like, with cove after cove to play in or soak up the sun in. You want privacy? You got it! You want wakes? You have that too! The fishing must be outstanding considering the many tournaments they have there. My husband and I live closer to two other lakes, but we drive just over an hour to come to this one. We can't say enough great things about it!

Beautiful state park! Highly recommended for a relax hike and for great scenery. Parking is limitedread more

This is Burgess Falls, another state park located in Central Tennessee sitting 12 miles northwest…read moreof the town of Sparta, TN. There's a 3/4 of a mile out and back hike called the River Trail that leads to 4 different waterfall lookout points comprising Burgess Falls SP. Waterfall #1 - The Cascades. Sort of the introduction area to the park. Waterfall #2 - First Falls. A quick glance at a 30 foot high waterfall section. But nothing special, imo. When Continuing on the trail, you'll cross over a wooden bridge and follow up a staircase. Now at... Waterfall #3 - Middle Falls... Middle Falls is 80 feet high and partially obstructed by trees and branches having grown over time. *Side Note*.... I wish park services would do some forest cutting for everyone to enjoy clearer views of the park's waterfalls. Entrance right now is free. I'd suggest charging a small fee and using that money to pay for some grooming. A lot of the observation points can't be fully appreciated. Just me venting a little, lol. Waterfall #4 - Burgess Falls... Burgess falls is the centerpiece highlight of the park. Standing at 136 feet from top to bottom, Burgess Falls can absolutely be dramatic, but still natural excess forest maturation disrupts full visibility of the falls. I did read that kayaking at the bottom of Burgess Falls is the most interactive way to come face to face with this statuesque waterfall. You can rent kayaks at Cane Hollow Recreation Area, located at the end of Cane Hollow Road. It's about 10 minutes from Burgess Falls. You can end the River Trail hike at the Top of Burgess for a panoramic overlook of the rugged gorge the falls splash down into from high above. It's another quick stop and go area before returning back towards the trailhead. Overall, Burgess Falls was a muted experience for me, but still has potential to be a rewarding visit if park authorities can maintain the inevitable growing forest hindrances that negate special moments at the waterfall overlooks.

Such a beautiful lake to go watch the sunset/sunrise at!! It's a Tennessee staple, but it's sad…read morethat people are so dangerous around here!! You definitely have to be careful of which area you're in by the lake!

Surprised to see the main entrance already closed for the winter. We took a small trail that was…read moreall paved, which was nice, but not very long. It had very little parking available & no bathrooms at this site so that was very disappointing.

We rented a pontoon this week from Hidden Harbor and were so pleased with the service. The crew in…read morethe marina was beyond helpful in assisting us with our supplies and inflating our floats, all with a smile. We will be back!

I booked a 24" pontoon for Father's Day & it was an absolutely wonderful experience, from start to…read morefinish! I inquired online and was called back within a day or two (can't recall). I put down a $100 deposit and received a confirmation email (and a reminder email a couple of days before the trip). Upon check in, the staff was very thorough & helpful. They brought a golf cart up the hill to help with our large cooler, unloaded all of our stuff into the boat & showed the "captain" everything he needed to know. They were also very helpful with unloading and instructions to park it so they could fill up on gas, etc. We tried tipping the older gentleman who was helping all the customers but he requested I give it to the high school boy who was driving the golf cart. Such nice people and all very appreciative of our business. We will be back for sure! The actual lake was so clean and gorgeous, very little traffic. It was the first time in my life I was comfortable swimming in a lake because I could see down at least 10 feet! This experience was all around excellent and we will be back soon to rent another boat and take it out for the day. (Also, the cost is about $100 less than in Nashville, depending on the boat, where the lakes are crowded and not clean) Couple of things I forgot: They also helped fit our 7 year old for a kids life jacket and opened up our personal tubes and inflated them for us, free of charge. They also have a nice store with drinks, snacks, all sorts of other necessities and accessories for the lake and camping.