1. The Custom Suit Shop

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Marietta, GA

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The Custom Suit Shop

1.8 (5 reviews)
Closed • 9:00 am - 5:00 pm

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JoS. A. Bank

JoS. A. Bank

4.1(17 reviews)
5.2 mi
•$$$

I walk in on Monday about 1:00 wearing dress casual clothes like they carry. There appeared to be…read moretwo people working and two customers. I wandered the store for about fifteen minutes looking at casual pants, shirts and shoes. I was not greeted when I entered the store. I was not greeted when I entered the store. In my time in the store, no one ever acknowledged my presence. I left without a purchase and don't plan to return.

One thing I've learned working & dealing with customer service is that employees can be overtly…read morejudgmental, especially when it comes to outer appearance of a customer. I'll start by saying that the gentleman I dealt with was friendly. I do not feel as if he heeded what I wanted for a suit & more so pushed his own agenda and recommendations, without me getting much of a word in. Quickly dismissing me and my needs and jumping straight to other stores I could shop at. After a distasteful look of me, up and down and verbatim saying "I know times are rough" and assuming I couldn't afford a suit, that alone was disgusting and a turn off from wanting to do business with this location ever again. Mind you, he never asked what my budget was (which is upwards $1000) cause it's for my own wedding. I'm more than willing to drop a bag for my big day, but again, questions weren't asked and assumptions were made. All I'm saying is, first impressions mean a lot and his was piss poor.

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The Custom Suit Shop - menscloth - Updated October 2026

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