I would give this nightmare a negative 5 if that were at all possible! After spending thousands of…read moredollars a month to secure care and safety for my mother-in-law, this place did not fulfill any of their promised expectations! They claim to be experts on dementia care, but regularly allowed my mother-in-law to be physically assaulted, often blaming her for their lack of supervision. Many times we would show up and she would be covered head to toe in her bodily fluids with staff completely unaware. They also on several occasions mixed up her medication's because of their poor recordkeeping. This place is horribly under staffed. Every time we tried to work with them, to address these issues, they made promises that they would not fulfill, and excuses as to why things were never their fault. After trying for several months, we realized that she was not safe there and have moved her out much to their somehow surprise. They really only care about the money! They have no idea how fortunate they are that they were dealing with my father-in-law and not me, because I would've had the police in their facility at least twice for the assaults against my mother-in-law, and I would've had an attorney on retainer suing this place for their obvious negligence! One of the worst experiences ever! If you care at all about your relative steer clear of this place!

From the owner: At Tessera of Brandon, were committed to providing healthcare and supportive services that honor…read moreyour legacy, embrace your wellness and respect your personal goals. Simply put, weve created a community where you'll continue to live your story, your way. It starts with our holistic approach to wellness and continues through our gracious amenities and secure and comfortable suites. And with the support of our thoughtful and highly-trained professionals, life here is fulfilling and inspiring.

I first found Dorothy when looking for an adult daycare. My first interaction with Dorothy was very…read morehonest yet warm, and was late 2021 during COVID. Mom eventually moved in as a resident in June of 2022. Dorothy and her staff immediately made her feel at home, and of course, my trepidation of moving my mom away from home was eased. Dorothy and her staff were always eager to share updates of mom with the family along with pictures and videos. The resident was always spotless and cleaned without any storing disinfectant smells. It was really warm and inviting. It did not matter what day or time I visited. It was always the same. The care given to my mom was exceptional, to say the least. I went out of the country Christmas of 2022, feeling confident and relaxed knowing mom would be safe and cared for. Dorothy and her staff extend their to the end. Dorothy, Victoria, and Angela took time to attend my mom's funeral. That was truly special to my family and I. Thanks, Dorothy & staff.

We had our mom at Dorothy's for about three years. At other facilities, mom was over-medicated,…read morecausing more confusion. Her memory improved when she became a guest with Dorothy. This home is kept pristine and pricing is very reasonable compared to other options-- especially since guests receive much more individual attention. Later, when mom's memory did fade, the gentle, caring nature of Dorothy and all of her helpers was a great comfort to us. (My brother was horrified at other 'memory care' facilities he'd visited as they smelled, were depressing, and guests were ignored.) The thoughtful attention my mom received at Dorothy's was phenomenal. My mom considered Dorothy as more of another daughter. The love and care that she received was such a blessing and something that no money could buy. It was a gift. Mom was made to feel special. Thoughtful little things were done for her. As I live at a great distance, they would send photos of mom opening my cards and presents and she always had a huge smile. These would touch my heart and mean so much to me. With my mom's passing, we take great comfort in knowing that she was loved and cared for in the very best way possible. Dorothy is an absolute angel with the biggest heart and loving nature. She selects staff who are also caring. We could not be more grateful for the loving care that our mother received at Dorothy's.

I just wanna say thank you for hiring me back in 2020 you hired me with no experience, but took a…read morechance on me and I loved all the residents in dementia care who became more like family. I may have left after a back injury because there wasn't much else for me to do within your facility, but having this experience motivated me to go back to college and now I am a medical assistant and going to get my associates degree this year all thanks to you giving me this experience had I never injured my back I probably would have never gone back to school to better myself. However I really grew to know each resident and their family on my assigned hallway I worked on for almost the two years I was there. So even though I no longer work here I just want to say thank you because you motivated me to stay in health care and caring for others is my calling & I hope the best for this assisted living and the employees who begin their journey here.

Fractured ankle, 3rd floor no elevator, so found myself needing help with taking out garbage,…read morepicking up mail/packages, grocery shopping. Right foot so couldn't drive. First number I found was executive. Jason, who turned out to be a co owner answered and patiently answered my questions. I had to give it some thought. There was no pressure at all, which was refreshing. A few days later, I called and asked for services & he actually came out to assess my needs, do paperwork. I had thought it was owned by some big corporation, But no, owned by a couple. I had them for about 6 weeks, weekly. Two aides, both very nice and helpful. They called to check on me, had no problem with a last minute request for a visit. As an RN of 40 yrs, not easily impressed, but I was. Hate to have to have help as a caregiver, but should you ever need some, I highly recommend Jason & Claudia's company.

From the owner: Executive Home Care of South East Tampa, FL provides compassionate, quality home care services to…read moresenior and older adults in Brandon, Valrico, Riverview and surrounding Hillsborough County residents so that they can remain safe and independent in the comfort of their own home. We identify specific needs of each client and design a customized plan of Care to enhance the quality of life for seniors and their family. Our services range from companion care, personal care, 24/7 care, Live-In care, Alzheimer's & Dementia Care and much more. Contact us today to learn more or schedule a no obligation home care assessment!

Please do not send your loved ones to this facility. Patients sit for hours after hitting the…read moreassistance bell. I sat in my mom's room, she hit the bell at 6:05 and no one came in until 7:47. The room was dingy, smelled really bad, I could truly go on for days. Just avoid this place.

First and foremost my sister was only there 3 days before she passed on. Were they responsible who…read moreknows as she did have health issues but was younger then most patients there. The few staff I met that were on my sisters wing were very nice and helpful so I give credit where it's due. If you try and call the main number anytime outside of regular hours you'll have no luck. There's no way to contact the place so it's frustrating to say the least. First thing we noticed that the smell of urine permeates the hallways and the rooms are sparse and in definite need of a paint job. I'm sorry my sister wound up there for her final days and don't wish a stay there for anyone else. Maybe some have good or adequate experience there but we did not.

Don't show up on time and make excuses or worse claim it didn't happen. This is the second time…read moreusing Harmony Home. Thought I would give it a try again because I really needed it. I would not recommend this place if you need the care worker to show up on time and if you do, have a backup plan.

Was currently an employee there. Went through the training worked one shift because they like to…read moreschedule for 2 hrs yet 45 mins away from where you resign with zero mileage reimbursement. I find it also extremely unprofessional for a home health business that claims they are open 24/7 but nobody answers the phone when you call or leave a voicemail. I'm extremely disappointed because this is the VERY FIRST job that I had to physically show up to a job about a pay check that should have been sent out and the simple fact that I've called over two weeks ago and left several voicemails for nobody to return them. How are you providing great service for your clients if nobody can get in contact with anybody how do you find that the tad bit of professional? They have until the end of the business day to have my issue resolved or I will be calling around and report this fraud ass company!