I cannot thank the entire ER team enough for the incredible care my husband received during his…read morevisit to St. Joseph's South Hospital on September 9th. We arrived at approximately 9 p.m., and from the moment we pulled up in front of the ER, we felt welcomed and cared for. Tiffany, a pharmacy technician, greeted us with a wheelchair. She was kind, compassionate, and efficient as she helped my husband out of the car. While I parked our car, she stayed with my husband and assisted him with the check-in process and escorted us to his room. The triage and nursing staff were prompt, attentive, and genuinely empathetic. His nurse, Steven, explained every step of the process, which helped calm my husband's nerves and made him feel safe and comfortable in his care. Steven listened carefully to my husband's concerns and took the time to listen to me as well. Although the emergency room was busy, the entire staff worked seamlessly together to ensure my husband was comfortable and well cared for. Everyone treated us with kindness and professionalism, and we truly appreciated the teamwork and compassion shown throughout the visit. Even the discharge process was smooth and straightforward, with clear instructions provided to both my husband and me. We were incredibly fortunate to have such dedicated personnel such as Tiffany and Steven caring for us at St. Joseph's South. Their compassion and professionalism made a stressful situation much easier. We are so glad St. Joseph's South Hospital opened in Riverview, and we are grateful to have this wonderful resource in our community.

A disappointing and painful experience. Went in with a severe allergic reaction including…read morePeriorbital Edema, erythema and scaling with both eyes along with two other issues with one finger and my middle back. The triage evaluation staff member wrote "Rash" on the intake sheet, delaying my being seen. When I finally saw one of the doctors, he took my finger between his fingers with both hands and squeezed very hard, causing pain of which I made him aware and he continued squeezing an already very sensitive and painful area. Less than compassionate and effectively causing more pain than I went in with, the result was not at all helpful. I ultimately had to see another doctor asap outside of this ED and received the attentive, professional and much needed care that should have been provided by this Emergency Department. Will avoid this ED if possible moving forward.

I can't rave enough about the care my relatives & I have received. I always feel qualified health…read morestaff, trustworthy information given, & favorable long term health care resources for overall wellbeing in the future.

The food. I just checked in for my second stay at TGH rehab hospital in the last six months. The…read morestaff and facilities are wonderful, but the "food" is astonishingly bad. This was the dinner they just served me, which I refused. A half a slice of some unidentified deli meat, and one slice of cheese and two pieces of sandwich bread. Note the generous portion of potato chips. This is clearly a nutritionally designed/balanced meal to insure my body has the proper nutrients to sustain the 3 hours of intensive physical therapy scheduled for each day. Sarcasm intended. Let's see what each day holds in store for me. I will continue to refuse such substandard food service from this facility.

Been a while since worked here no matter how far you go up the ladder when feeling like a hostile…read moreor racially divided environment there is no corporate number the way they treat the employees where do I start cna week ha was a joke no activities or parties w/2 pans of chicken for lord knows how many ppl the real party was given by a employee who does all activities out her pocket sometimes employees chip in on their own parties for the holidays not to mention she also pays out her pocket to give the best dining experience ever for the patients yet she can't get a raise which did I mention she pay for all this stuff with no budget or help from the higher up(not much) let's be fair the more money they save the bigger their bonus at the end of the end of the year they take anybody in just to fill beds and keep the numbers and if you got good insurance watch out they will keep you but O might I add release date patient kicked out their room to sit in common area in trash bags & pray someone come get you cause if not healed or insurance jacked or even after appeal you will sit there in the common area with nothing to do til someone come get you even the hospital don't throw ppl on the streets like animals 5 star they had to pay somebody cause dead roaches lay on the floor in hallways etc and poor maintenance guy he don't have much to work with at all he spray but yet they come back every Monday is hell cause they are in a panic about the state coming so the weak links take days off so they not compromised and all the fall guys left in the building don't let them fool you the nurse mgr is a LPN not RN who once told a worker who asked her to grab the wheelchair she is so hands off and don't care she looked and asked the 2 employees who me grab the wheelchair and they were both tied up @ the moment she will sit in her office walk around with her phone and not acknowledge when cna are gone off the floor lights going off she would rather have a worker do others job then have the ppl responsible for it leave off the floor and get missing did I mention she is scared of the employees to the fact other employees have told others how can someone hold a title that likes to harass employees that do their job many employees have left and never came back due to how she treat & talk she does not know how to treat the employees watched one lady leave and never come back because she wanted her to do a shower for the day before she frequently kept asking the patient about the shower because the patient decide she wanted it the next day she felt she was suppose to stop what she doing (leisure) and shower her which was super unfair but she didn't care she will watch you don't sit ever even to chart honey she will get you & activities I feel bad for her she has no budget and no help what is even sad they take her help to put on the floor and she left again with no help by herself so unfair have prn's but yet will short her things she want to do but not able to do at all the pay they don't pay for experience at all if you work here period better join the union they treat their animals at home better than they treat their people then lie to the new patients come you will have a single bed or you can eat like this etc lies lies and lies cause only reason food got half way decent is cause state do in the building anytime no single bed rooms unless you have a medical condition which many times cna's had to tell the patient not going to happen the portion of food given a 3yr old will probably throw the plate you can be the best worker no appreciation I have seen special diet needs not be met although administrator try her best on certain things to get things done not all the time but when the cats away the mice will play I can type for days on this place but this is satisfying for me cause the employees have no voice except certain ones are allowed to talk but if you express concern too much they will strip you then it turns into watching and goes on up they are super petty you can make any excuse necessary for this post but this is the truth and let's hope this is not swept under the rug like they do major issues such as nurse mgr mainly or any other higher up will single you out for your voiced concerns and any opinions not looking for nothing my mental was worth the leave when dealing be prayed up and guards up when working or putting your people in this place not looking for no response their is nothing can be said about this review it is based on facts this is what happen when no one can contact corporate and yes they will be wrecking their brains about this review who cares now you see how I felt when no one cared but yet the ones you are scared of you let get away with god knows what GOD BLESS & I'M always blessed and highly favored & it's ok if ignored I spoke for some of the ppl not all of them miss treated still there Have A Blessed Day

The beds are hard, it smells like urine in the hallways and it's hot in the room, we later found…read moreout that the air was off!!, the bathroom are dirty, the sink has spots on it. The nurses laughed at the person that was here (not naming the person for privacy) but they said they laughed at them because they had a language barrier between (the person only speaks Spanish). The care here sucks they haven't taken care of the person well. WOULD NOT RECOMMEND COMING HERE!!!!

This place is an absolute nightmare. The staff barely know how to work the computers and system and…read moreare constantly getting medications wrong. People detoxing from alcohol or benzos are having seizures left and right because the doctors and nurses are getting meds wrong. My friend who just left was sent home with a mislabeled bottle of her medication filled with ibuprofen instead of the vistaril (which was also wrong) that was on the label. Treatment assistants are ill-equipped to handle most conflicts and staff are constantly lying to the clients. For example, I agreed with my case manager to discharge from treatment on the 20th, but they told me on the morning of the 20th that my stay is being extended to the 21st because 'too many people are discharging on the 21st for us to handle so that might be why you were pushed back.' Try to find the logic in that statement. Doctors will actively avoid you if you need something and are trying to find them; I asked one to see her, she said maybe, and I knocked on her door twice. She then opened the door with her work bag in hand trying to get away from me. I politely reminded her that I needed to talk to her, then she sighed and sat me down. Case managers here will tell you that they need to talk to you, then proceed to refuse to talk to you. It's poorly run by higher-ups, they cut costs in every way possible. They claim to do PHP and IOP services but those were cut and they have not taken it off the website, which I am assuming is because they want to draw people in. If you're looking for 90-day treatment because they advertise it on their website, then I hate to break it to you, but they DO NOT do that anymore. The whole 'executive-chef prepared meals' thing is a lie, 90% of their food is cheap shit that comes in boxes and bags. They don't really do outdoor activities, like they advertise. They don't do excursions. The whole twelve-step walking path thing that they say they have is gone. The gym is under-equipped and you'd be lucky to find two dumbbells of the same weight. If you came here years ago and loved the amenities, they're probably all gone. The beds are comfortable, at least. However, if you use a towel to shower and hang it up, cleaning staff will take and not replace it. One time I had to dry myself off with my own clothes because they didn't replace the towels and I was on my fourth day without a shower (not by choice, mind you). The treatment assistant was bewildered that I would do such a thing, but I had no other option. They lock you out of your rooms from 8:30 to 4:30 and will not let you back in for ANY reason. If you need to grab something important or lay down because you're feeling off, tough shit. They even took the couches out of the lounge in the schoolhouse building because people occasionally used them to sleep. They took the piano out of the music room for unknown reasons, and just removed the drum kit for, again, unknown reasons. There was a client here groping women and it took the complaints of about 10 clients, and eventually a fistfight, for them to kick him out. Many of the group leaders are not qualified; some are condescending and some spit the same platitudes at you every day. A 'therapist' that actually only has a counseling certificate forged records that the saw one of my friends for three therapy sessions when they had actually never even met. Some 'doctors' do not even have the certifications to call them that but they still call them doctors. Knowing what I know now, I would only come here if I had nowhere else to go. If you can find another treatment facility that takes your insurance, I'd advise you go there instead.

I spent 48 days at River Oaks and I am forever grateful for the doctors and staff! They have…read morechanged my life in a way that I never thought possible. I feel like ME again.. I feel ALIVE again!! My therapist, Marlene, Dr. Camile Santarpio and psychiatrist Laylani went above and beyond! They gave me the life that I always dreamed of!! The therapists leading the groups by Olivia, Rob, Karah, Andrea, Bethany, and Shannon were so powerful and safe spaces.. and that helped me work through so much of my trauma. They also renewed my faith in doctors, one that had been killed by so many doctors in my past 22 years of chronic illness and chronic pain. The support staff, Laurel, Zella, Terry, Danielle, Taneisha, Haleigh, Tarjei and Thomas, always went above and beyond their call of duty to do whatever they could to help.. and I'm so grateful for them! Originally I was only going to stay for detox and I kept prolonging my stay because I could see and feel the difference it was making within me. I will forever speak their praises!! Currently 69 days sober and a lifetime to go!! p.s. so grateful for the housekeepers, Rosie and Milagros for being like my aunties throughout my stay. Also the cafeteria staff, Kiara and Karla for being amazing and taking care of dietary restrictions due to my ileostomy. They're amazing!! The campus is also in a beautiful location where you can enjoy the beautiful outdoors! I miss it everyday!

My mom was at the allimar assisted living she got very good care and the staffs they all were very…read morenice. I thank them all for taking care of my mother.

My wife visits her aunt at this facility. Very thoughtful and caring staff. My wife's aunt is well…read morecared for here. She is happy and has not complained at all. Don't know if there's a waiting list or not, but this place is doing all the right things to care for the elderly.