Very rude and unprofessional club fitting staff…read more They either don't want to work or are too unskilled to do a simple club adjustment. That was easily done at another golf shop .

When I think of golf, I think of prestige. The first PGA store I ever went to was in Commack, New…read moreYork. I went with my wife, who is looking to buy me a custom set of clubs. A beautiful store in the middle of Long Island. Quite frankly it was like a palace for anyone who enjoys golf as I do. The people were very friendly and informative. In fact, I was talked into buying an annual membership, which I felt was a great deal. I live in East Meadow, New York. Not far from the Westbury store so I figured during the winter I could get my swings in while I worked on purchasing a custom fitted set of clubs. Upon doing homework for my clubs the first thing that concerned me was that when investigating getting fitted, I was told the cost of the fitting would not come off if a club was purchased. That actually shocked me. How am I to know how a club feels if I don't try it out? In going to Golf galaxy they wave the fitting if you purchased the club. Each fitting is around $100. So if you go for a driver, Woods, irons and wedges that's four fittings totaling $400 that I can't get back just to try clubs. So that's my first big concern. Again, Golf galaxy will waive the fitting fee if you buy the clubs. FYI, I purchased a ping 440 for $700 and I bought a set of Mizuno irons for $1200 from Golf galaxy. That money could've been in the PGA store pocket. Poor business decision decision. I'll be going back to them for my woods in two weeks. I get one free fitting from the PGA store as part of the annual membership which maybe I'll use to try out my wedges. But that really leaves a bad taste in my mouth and I know I'm not the only one. Secondly in trying to reserve practice pays everything's done on the website. Did you ever think of possibly getting an app to do this? Would definitely make it easier. Upon arriving in the Westbury store for my practice session, which by the way, my wife who knows nothing about sports asked me is this the same store? She was referring to the Commack store in comparison. Apples and oranges from an impression standpoint. It desperately needs a facelift in so many areas. The practice bays are horrendous. They are so old and to be honest the technology is outdated and requires recalibration. What you see in the picture of the website looks nothing like what you arrive to in the Westbury store. When you arrive to check in for the practice bays you check in in the front and they start your timer from that point. You're start in the front to the point you walk to the back put your stuff down. Take your jacket off stretch a little bit so it seems like a bit of a rush. But I understand people have set times. Additionally there is never anyone back there to direct you on how to set it up or if you should have any questions you have to waste time going to look for someone. Lastly, if there was an app, it would be great if you could track your progress on the app from the practice session you just had. Once the timer goes off, your info is gone. How do you get that information? All that said I am now trying to book my practice sessions in Commack a half hour away where everything is beautiful. Only problem is everybody wants to go there because it's so beautiful. So booking a practice bay has to be done at midnight exactly 2 weeks before the day you want to try to book. That's very restrictive.

Since there are only a couple of reviews here I am putting my two cents in. Somebody wrote that Mr…read more Lee is a true gentleman and I completely agree. One of the nicest, hardest-working men I've ever met. He built this business from nothing with just a little help from his friends when he was just a recent immigrant from South Korea. Our country could use more immigrants like him. So I can't understand the negative reviews. I guess one or two people have had bad experiences in this store, but they aren't typical and they don't reflect the philosophy and culture of the owner. I also read the store is closing. If so, I hope that means Mr.Lee has made enough to retire comfortably. He deserves it.

Mr Lee is a true gentleman. Amazing that he has managed to survive when all other golf stores are…read morelong gone. I hope that store continues to last. There's no substitute for a good store where you can actually see and test equipment before you buy it.

Was disappointed that they aren't offering lessons due to their instructor taking a leave of…read moreabsence until August. I went in looking for 6 lessons and was told they had no one to give lessons.

The staff at the White Plains store is extremely rude and do not acknowledge or welcome shoppers…read morewhen they enter the store or while standing online at the register. It feels as you have to pull teeth to receive a hello, good morning, or a simple 'can I help you?' Whoever the General Manager for this store is should be ashamed. I have spent a good deal of cash since the store opened at this location. Honestly, I have grown tired of the unprofessional nature and lack of common courtesy the staff at this store put out there to it's customers. I will be taking my business elsewhere. Also, they completely botched several re-gripping orders I had for my irons. Most recently, I had to have my grips that were poorly installed by the PGA Store completely re-done at the PXG store in Westchester. Very disappointing and a waste of time and money.

Good place for pre-owned equipment and balls. The warehouse is located in the rear of the parking…read morelot.

Good if you're looking for inexpensive equipment. I needed a bag (the next day) so I didn't want to…read morespend $200 plus on a brand new bag. I found a bag (you have to go through the bag to make sure zippers work) but got a bag for $90 that had all zippers working and it was in good shape. Definitely check it out

Have now been to all of their locations and have to say. This remains the gold standard of tennis…read morestores across the country. You won't find knowledge combined with customer service anywhere else in the industry.

I had to share an experience I had at Solow Sports in Glen Cove with an amazing employee named…read moreStockton. He exemplified amazing customer service. Our daughter was participating in a Super Six tennis tournament at the tennis center (Robbie Wagner) and we arrived 45 min prior to her game and realized she left ALL of her rackets at home in Queens, NY! SMH! Needless to say, Stockton saved our behinds (namely hers) from forcing her to forfeit the game. He was able to supply the exact racket and get it strung all within 45 min!! Annnnnnd help 3 other people. Just stupendous! If you need anything from a pro shop, go to this one. Excellent customer service!!

The staff is just fantastic. The view from the patio and restaurant beautiful. The food is basic…read moreand quite good. We recommend this restaurant.

I like playing here but , it gets annoying you can't drive the cart on the fairways , second holes…read morelong and the fairway is all dirt , why not drive on it ? It's not maintained well at all, idk why the city doesn't sub out the grounds, course needs major help! The other thing is coming home from work trying to get out on the course to release some pressure and getting rushed off the course bc they have to go home, maybe if we access to drive on the course it'll be a lil faster. I would donate my time to help fix this course , I'm sure others will also

Great golf shop! Charlie is honest, knowledgeable and very professional. Repair prices are fair and…read morework is good and fast! Whenever I need anything golf related I always check Golf Town 1st!

Yeah, I like golf town. Reasonable prices. Friendly workers. Plenty of gold used and new clubs…read more Grips ( my own) replaced $4/per. New-used shaft $40. I strongly recommend.

Had a fitting with John for a set of irons. Had no clue what I was looking for and after a detailed…read moreanalysis and hundreds of swings, John recommended a few iron sets that he believed would play well to make strengths, weaknesses and overall improvement of my golf game for not only the short term, but the long term as well. He was very honest, accommodating and never felt like he was pushing you to buy any specific clubs or coaxing you into certain models. He isn't a car salesman and didn't act like one - his passion for the game is reflected in his work and complete focus when analyzing a player. Have recommended John to multiple friends for fittings and all had the same great experience. Won't get fitted for any other clubs going forward other than by John.

The reviews of the Complete Golfer from the various Westchester magazines are not only spot on, I…read morecan say that with an objective unbiased experience that the folks at Complete Golfer are the epitome of what a golf fitting experience should be. From my initial conversation with owner John Ioris, I was immediately impressed right from the getgo that he in fact eschewed wanting to be associated with the so called "GD top golf fitters list".... After I scheduled my appt, my session with John was performed with the same level of precision of a top NYC hospital for spinal surgery. Everything was analyzed, as mentioned in the articles, measurements taken with ultra-high-speed digital cameras show ball speed, spin rate, launch angle, carry distance, total distance, and directional deviation. Furthermore, John having mastered his trade, knew what to recommend for my game, obviously after seeing thousands of swings, this comes naturally but in no way was he condescending or a "know it all".. On the contrary, he was just humble in his opinion which was refreshing... Oh, and not only that, i was also treated to a free video assessment from the local pro who shares the office which i signed up with recently and am very happy with. As Malcolm Gladwell states in Outliers, a person reaches mastery of their craft usually after 10,000 hours of practice. Now that statement and view has come under some controversy because in order to achieve that level of mastery, there must be in that practice, passion, drive, enthusiasm, commitment to improve and a devout love for the sport, music, fame, whatever endeavour. Well, John Ioris is a master of his craft and after 28 years of dedication and countless swings he doesn't need to prove it.. I will write back at the end of this season with what improvements I have made provided i have even one/hundreth the commitment to improving my game as he has to his trade.

I wanted to write a special thank you to the staff at PXG Westchester. My PXG irons needed loft,…read morelie, and re-gripping work and my turnaround request was to have the work completed within 24 hours (if possible). The PGA store botched my very expensive leather grips and installed them poorly so I needed a competent professional to correct the sloppy work . My PXG fitter was truly an ace, first class gentleman, and fully accommodating. My request was completed well within 24 hours and my clubs were presented to me as good as new. I am a loyal long time PXG customer and will continue to be based on my recent experience at the New Rochelle Westchester location. I HIGHLY recommend stopping into this new facility. You will not be disappointed!!

Last week,1 staff name spent a lot fitting me for shafts...very patient and courteus all the…read moreway...and when I could decide after trying few shafts he maintain being courteus if when I was not certain at that time what to..really appreciated how he handled the whole fitting experience...ty

it's awesome hitting the ball much more solid !!!! Todd is a funny guy makes it fun…read moreat the same time while learning!