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The Crafty Cask

4.7 (11 reviews)
Closed 8:00 am - 6:00 pm

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Review Highlights - The Crafty Cask

Thanks to Suzanne and Heather for creating a wonderful year end "mixer" for my me and my work mates.

Mentioned in 5 reviews

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Million Services Limousine - 12 passenger Pearl white Mercedes limousine Sprinter

Million Services Limousine

4.8(224 reviews)
1.5 kmCastro
Locally owned & operated
Certified professionals

Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

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Million Services Limousine - 20 pass party bus perfect for wine tours,webbing's, San Francisco city events

20 pass party bus perfect for wine tours,webbing's, San Francisco city events

Million Services Limousine - Mercedes Limo Sprinters 12/pass FREE WIFI

Mercedes Limo Sprinters 12/pass FREE WIFI

Million Services Limousine - 20/pass Party Bus

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CLS Global Transportation - 26 Passenger Party Bus interior

CLS Global Transportation

5.0(194 reviews)
73.0 kmCambrian Park
Minority-owned & operated
Discounts available

I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

I found CLS on YELP and they were great start to finish with very clear communication and follow up…read morethrough the booking / reservation process. Sharon was very prompt in responding to any questions I had. They sent the drivers info and contact number the day prior to our event which made it easy to follow up with any last minute changes. There was a snag on the day due to a freeway closure after an unrelated accident but I was able to work with the driver directly to minimize the issue as much as possible. I highly recommend using their services for any transportation needs.

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CLS Global Transportation - 26 Passenger Party Bus

26 Passenger Party Bus

CLS Global Transportation - 20-26 passenger Limo Bus

20-26 passenger Limo Bus

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Green Hills Tours aka Cruise And Grooves - A day in Napa Valley with GREEN HILLS WINE TOURS

Green Hills Tours aka Cruise And Grooves

4.7(33 reviews)
5.1 kmFinancial District, SoMa

I would highly recommend the private wine tour with Jensen. He picked us up at our hotel in a…read moreLincoln Navigator. He selected 3 wineries that fit our group beautifully!! He was very patient with us as we spent time at wine tastings and enjoying the beautiful views at each winery. He was very knowledgeable about wine and the wine country and gave us alot of information on the ride to and in between wineries. Jensen is vey personable. So if you are looking for a personalized wine tour, look no further. We also took the city tour in the open top vehicle. BEST way to tour San Francisco. Jensen gave us alot of information on the city and significant places throughout the tour. Jensen is great at reading his customers and altered our tour to include a trip across the Golden Gate bridge into the city of Sausalito. He caters to his customers and makes the experience truly personal and memorable.

10/10 would recommend this tour. We started the day at 8am with Amber. After a full day with her I…read morecan say you HAVE to come here. We visited 3 winery's, 2 that we wanted to go to, the other she recommended. I would recommend going with her recommendations since it was my favorite winery's of the day. She picked us up on time (8am, she was there early) from our hotel and we headed out the the Muir Woods. The woods are so magical with the amazing redwood trees that were HUGE. After the woods we headed to our first winery. Stagsly vineyards is a bigger winery with some great Cabernets. Their tasting room was beautiful and overlooked the massive vineyards. Next we went for lunch at Gotts. This place had some seriously delicious burgers and tacos. Everyone in my family got burgers and I got shrimp tacos that were very fresh and tasty. Their special Mexican street corn was also one of our favorites. After we went to Ambers winery recommendation that was soldero. This was a smaller boutique type vineyard. We started our tasting with a tour of the property and their new rose that will be launching in July. The rose was our favorite. We were also able to go down on the vineyard and see the plants which I thought was very cool. The staff was friendly and sat chatting with us down in their tasting room. Finally we stopped by Cuvason which had such a classy atmosphere. Beautiful indoor and outdoor tasting. They started us off with a complimentary rose champagne. After we tasted a savigon Blanc, another rose, and 2 Cabernets. Again would recommend the rose, however I still think the new one from our second stop was best. All in all we had an amazing time with amber she was a fantastic tour guide and helped us to not only learn about wine country and the Muir Woods but also new wines.

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Green Hills Tours aka Cruise And Grooves - Green Hills Tours

Green Hills Tours

Green Hills Tours aka Cruise And Grooves - Lots of wine aging in great climate controlled rooms

Lots of wine aging in great climate controlled rooms

Green Hills Tours aka Cruise And Grooves - A tour and tasting at Nickel n' Nickel Winery

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A tour and tasting at Nickel n' Nickel Winery

The Crafty Cask - winetours - Updated May 2026

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