Loved everything about hotel. The vibe. The comfiness. The location. The food. Def would…read morerecommend. Not for physically disabled though. Stairs are a beast but oh so cool.

Pros: - very comfy bed…read more- cruelty free toiletries available in the shower and bathroom, various herbal / fresh citrus scents that were not too strong - very friendly front desk staff that accommodated our needs around check out - we were able to keep luggage with them for many hours after check out and extend our parking time for no fee. The woman who checked us in was very friendly and gave us a tour of the common areas - entrances are locked to the public and secured with a password for extra safety - our room was big - I was pleasantly surprised to see that they offer Nespresso coffees with lots of fix ins available (even dairy free milk in the fridges!), grab and go snacks like Himalayan Gold popcorn and flavored almond mixes, and fresh made more substantial snacks like a chia seed pudding with coconut flakes and pineapple that was so good, I had it twice! Also available at any time in the fridges were Apple streussel yogurt parfaits and hard boiled eggs. Chocolate chip cookies are baked throughout the day. - nicely decorated lounge area on first floor and deck patio space - you are able to leave items in a designated shared refrigerator space in the kitchenette on the first floor, a clever solution to no fridges in the rooms (at least not in mine). The thought of a communal, unmentioned fridge with strangers did give me pause though, but it's nice they offer it. Room for improvement: - I understand I came in a heat wave and summer is not prime season in Salem, but the room was so warm. The air conditioning would not go below 67° setting, but the real room temp was always much higher according to the thermostat (this morning it was 76!) I was sweating and had a hard time sleeping. They gave us a box fan when we asked if the AC could go any lower...I wasn't even sure it was on....and that helped a little but still wasn't enough. Please let people turn down the temp so they can sleep without waking up sweaty! The AC units also made a decently loud bubbling noise - this seems to be in a part of town near where an unhoused group of people hangs out. To walk to the off site parking lot, which was not far away at all thankfully, you have to walk through a big park full of many unhoused people, some begging or shouting. It made me feel a bit unsafe and I wasn't thrilled to leave my car in an area of town like that. Head's up. On our last day here, there was also a seemingly unhoused woman hanging out on the front steps of the hotel's (beautiful!) lawn for many hours. At one point when we walked by, she was starting to get aggressive and shout at people walking by. - the bar in the lounge area, prominently featured on their website, is non functional as they do not have a liquor license, which would have been a nice place to enjoy a cocktail - the tvs have lots of streaming apps advertised on the TV main screen, but none are logged in to the hotel's account. I guess that's standard in some cases, but it felt frustrating to not be able to watch a lot of what was shown to us. - not the hotel's fault, just a product of the location (which was otherwise very convenient and centrally located!), but there were loud cars with booming stereos driving by at all hours of the night on a weekday that occasionally woke me up. - the lot they let you park in temporarily while you unload luggage, while a nice gesture and made moving bags much easier, is very tight and took quite a few maneuvers to be able to get out of. - there's really only one heavy duty lock on the door, but overall the closing mechanism felt very lightweight and I didn't have a ton of confidence in it. We were only given one key for two people staying in one room. Overall, the location and service were nice, but the temp issue was pretty hard to get past since it made me feel so stifled. The snacks came in handy more than once, but for the price, I'd look around at other locations before automatically coming back here, I imagine you could find something cheaper that isn't on the fringes of a sketchy neighborhood. It is right next to Hauswitch, which was one of my favorite shops in all of the many, many options in town, so that's a plus, but they really need a better AC system for summer guests. Thank you for a cozy stay other than that and for such welcoming treatment!

Great stay at the Hawthorne--had dinner in the tavern, great food and cocktails. Room was clean…read more They said it might be hot and they could bring a fan up but temperature was fine. Great location--right in the center. Two things of note--we stayed on the 6th floor, room 622. The 6th floor is the pet-friendly floor (we didn't have any pets), and my husband opened the door to get ice and there was a mini Doberman pinscher (cute!) desperate to get in our room. Then the owner came around the corner and could not figure out why he wanted to get in our room so bad. My husband went in search of the ice and saw the couple with the dog was staying in the room that would be exactly parallel to ours on the other side. I had a great sleep. Husband did as well except around 3 or so he was awoken to a hard poking several times on his shoulder. He said I was dead asleep and facing away so it was not me. We are both FAR from superstitious and don't believe in ghosts etc, so his mind went to someone broke in--but everything was locked up quite securely. He even checked under the bed! After the fact we found out about its ghost stories with specifically the 6th floor--specifically room 612. Again we were room 622, so does 612 (with the doggie) mirror ours? Other people have also mentioned getting poked as well, which we again didn't see about the hotel till after. So between the desperate dog and the poke, probably nothing--but most creeped out I've been in a while!! (Not so creeped out that we wouldn't go back!)

My family stayed here in May 2024, and overall, we had a wonderful experience. Unfortunately, our…read moreexperience with the nighttime employee was a significant exception. The individual working the nighttime shift was consistently rude, harsh, and unprofessional in the way they interacted with guests. I witnessed them speaking loudly, yelling at people, and using inappropriate language. Their overall demeanor made the environment uncomfortable and did not reflect the level of customer service I would expect from this establishment. I had originally planned to return this May because we enjoyed our previous stay so much. However, I was disappointed to discover that this individual is still working there. When I called to ask about room availability and rates for weekends in May, the conversation was extremely frustrating. I asked whether the property was booked every weekend in May. I was asked which dates, and I explained that I was interested in the weekends throughout May rather than one specific date. I was told that they could not look at the entire month at once. I explained that I understood and was simply asking about the weekends in May. I had also just been on the website, which instructed me to call to check availability. Instead of assisting me, the employee became increasingly short with me and repeatedly demanded specific dates in a raised voice. I finally said, "Well, you're a lot of help, aren't you?" The response was, "Yeah," followed by the employee hanging up on me. I understand that employees may be busy and that availability inquiries can take time, but there is no reason for a guest to be spoken to in that manner. Hanging up on a potential returning customer was particularly disappointing. I had every intention of coming back because of how much my family enjoyed our stay in 2024. Unfortunately, this interaction has made me reconsider returning. I hope management will take this feedback seriously and address the customer-service concerns surrounding the nighttime employee.

Didn't get to take the tour, it seemed a little expensive to me... but I felt like it did offer…read moremuch more bang for your buck then some other near by attractions. And honestly I would have paid it but we were almost out of our fun money for the trip. I will probably do it next time, or honestly staying here would be really cool!

Great day for a visit! Worth the drive Spent the day in…read moreSalem. Very comforting! conveniently located.

This was a good hotel for a one night stay in Salem. They offer a buffet breakfast with lots of…read moreoptions. There is a full fitness center too with pelaton bikes. Additionally, it's only a 10 minute walk from the train station. The amenities all seem pretty new as well. The only thing that was annoying is our key cards stopped working 3-4 times. The front desk was always willing to help, but I wasn't expecting our cards to stop working so much. Other than that, it was an incredible stay!

Great location -- very walkable to many of the attractions in Salem, easy to drive elsewhere, and…read morevery close to the train/T if you're coming in that way or want to take it into Boston for a day. We did have a car, and while the attached garage made things convenient, the daily parking fee felt high for what it is (almost $30 a day). Just a heads-up. Also, there is self-park, and at risk of sounding cheap, here's a tip to save you on some tips... valet is optional, and I don't think I've ever been in a hotel where it's less necessary. Self-park is the same price, but you spare yourself the constant tipping, which feels like one more tiny cash grab unless maybe the garage fills up at certain times and they have to move cars elsewhere. The room was nice enough for a short stay, though some acceptable / common deficiencies are starting to show -- scuffed walls, certain outlets loosening up so the prongs don't stay in well, one bulb burned out, etc. But the beds were comfortable enough, the bedding seemed clean, the bathroom was also clean and the shower worked well, and the room overall still had a reasonably new look and style to it. The pool was also clean, warm, and the overall pool area looked well maintained with plenty of clean towels available and a good amount of seating. The pool deck definitely gets a little slick when wet, so watch your step. Breakfast was almost exactly what you'd expect from similar U.S. chain hotels -- pre-made omelets or scrambled eggs depending on the day, home fries, paper-thin bacon or sausage patties, a few cereals and yogurts, a make-your-own waffle station, a couple fruit options, a push-button juice machine, instant oatmeal, etc. There's a good amount of seating, and a handful of tables have their own TVs (though you may have to hunt for a remote, and you might get some cross-room interference if someone else points theirs the wrong way). One interesting detail: breakfast isn't on the ground floor, and you can't reach it via the elevator without a keycard. I assume that's intentional to reduce non-guest walk-ins. Overall, I'd stay here again for the location and reasonable price -- just with the caveat to budget for the nearly $30/day parking or have a workaround ready. The convenience makes it tolerable, but it's definitely something to be aware of.

Amazing stay. Can not say enough about Bob. Incredible and generous host. Wharf view from the…read morebalcony was beautiful. Short easy walk to all of the attractions, shopping, food and drink. Hope to be back and stay longer in the future.

Perfect Location; Bob is a great host; Have a drink or coffee on the deck off the rooms overlooking…read morethe water or on the patio. Plenty of restaurants within walking distance. In the summer- go to The Landing. Bob will give great local advice if needed. Can't recommend Morning Glory enough!

Salem Waterfront Hotel is the perfect location to visit the sights of this charming city. Easy,…read moreconvenient parking right in front of the.. The hotel is decorated in nautical motifs and the welcome by the bellmen and front desk is extremely gracious. All the staff made an effort to assist. We arrived mid afternoon and headed for the cocktail lounge for a cocktail.. what a wonderful spot.. indoor outdoor options, interesting decor, and excellent service. The rooms are special. Tasteful nautical details and such comfortable beds as well as luxurious spa robes.. Baths well equipped with amenities like hairdryers, magnifying mirrors.. and a shower-head to die for. This is THE place to stay in Salem!

We had a fantastic experience. Our room was ready upon arrival and the staff were so nice and…read morewelcoming. They accidentally gave us the keys for the wrong room, but they felt so bad they provided us with little bears for the kiddos and breakfast. We really appreciated their customer service and kindness for the mixup. Room was very clean and comfortable. Pool was warm and kids enjoyed it. Breakfast was delicious, location was ideal and so easy to walk everywhere. They also had a very convenient shuttle service. Welcome area was decorated very cute and had awesome cookies and fresh water. I also loved the andies candies on display too. We would absolutely stay here again and highly recommend this hotel. Really wonderful spot!

I stayed one night in July. I wish I had stayed longer. It was the perfect hotel and location…read moreafter a long day of travel. My room was wonderful, so comfy. I spent part of the evening relaxing at the rooftop bar, and although the wind was sort of intense, I still managed to relax and enjoy the view. I would love to go back soon!

Excellent experience overall. Location was great as it's in the pedestrian area in the heart of…read moretown. Cute hotel with a rooftop bar/restaurant. Room was spacious. The hotel was clean. The parking is not on site as the hotel is not located on a street. A 5 minute walk to a $5 per day lot is available. The staff at this hotel called to explain parking options prior to my arrival. Communication was excellent and helpful throughout my stay. Highly recommended!

The property was under construction when we arrived. It's located off the main tourist area…read more Tucked behind a liquor store. So maybe not the best location. The courtyard area was very cute. Lounge was updated as well. I upgraded my room and we were put into one of the themed rooms. Very fun and beautifully decorated. It looks like the construction is going to be a brand new updated addition.

We has no problems with the king room we request. There was no construction no loud noises. Walls…read moreare thin so we could here others doing other activities ( if you get my drift) but we has enough room in our room and control of the heating and cooling as well. The shower was huge and hot water was long lasting ! Area in all was quite and avoids all the loud tourist coming to Salem for Halloween . The out door patio lounge area is great as well they even have a small spooky area for Halloween which was cute .the people at the office was nice and check in was easy as I did everything online when I received the text to do so......it is not cheap to stay at Salem at least during Halloween but I enjoyed my stay here and would come back and try one of the them rooms maybe next time.

Stayed here as part of a retreat. Stayed for 3 nights and the room and properly are comfortable…read more Easy walking distance from all things Salem.

The moment we stepped in wife and I fell in love with it…read more The manager was the best. Attentive and took care of us. Came back to room one night and what do we find? Bottle of champagne and chocolates. Love it. Will 100% will be back.

Absolutely perfect!! We could not have asked for a better host and comfortable, cute place to stay…read more My best friend and I have wanted to go to Salem since we were little girls. Huge Hocus Pocus fans!! We found this charming bed and breakfast and could not have been happier. The food was delicious! It was organic and sourced from the local farmer's market. Yall- she even makes homemade cookies every afternoon with hot tea for a pick me up from all the walking around in Salem. Virginie even picked us up from the commuter train. She was so friendly and kind. All the places she recommended that we see were spot on. The house was beautiful and very historic. It was also a quick walk to the park and all of the major stuff to see. I cannot recommend this place highly enough. We hope to be back one day. Book it-- you will have such a good time, feel well cared for, and get an authentic experience of Salem. THANK YOU VIRGINIE!!! From the best friends in Austin, Texas.

The APH B&B was incredible! Great location with private parking and easy walks to all the best…read morespots in Salem. The house has an historic charm and feel, well designed and curated artwork throughout. It's clean, spacious with comfortable bedrooms and private bathrooms. It has several indoor and outdoor spaces to gather and enjoy food, music and spirits while indulging in witty banter filled conversation with friends and family. Our French hostess "V" was lovely, great food, great service and highly entertaining. The whole experience exceeded our expectations. Would absolutely recommend. Thanks again, from the 1993 HS Crew!