Last month I had mine and my husband's closets customized using Elfa. My walk-in closet is a pretty good size, and my husband has a standard two-door closet. We had customized closets in a duplex we owned years ago for two small closets and had a good experience, so we decided to use them again for our home. I also saw that they were having 30% off Elfa for a limited time. I scheduled for a designer to come to our house mainly because of my walk-in closet and the fact that it could be a little more complicated. The designer was on time and very nice. She measured our closets and also took notes of the shelves that were already in place that we wanted removed. I had some back and forth with the designer over about a week, and then it took a few more days to finalize the order. I think it took a little more time because they were checking that they had all the pieces for my closet design. The designer let me know that, unfortunately, some of the pieces I had chosen were being discontinued, so they did not have enough pieces for my order. Because of that, they upgraded my order to Elfa Decor for the same cost that I was originally quoted. I was obviously very excited and really appreciated that they did that rather than having me change my closet design. I was also quoted for the demolition of what was currently in my closet, and I found the quote very fair. I scheduled installation, which was originally planned over two days because of the demolition of what was currently in our closets and because my walk-in closet was a bigger job. The installer arrived on time and, in the afternoon, asked if he could work a little later so he could finish the closets that day. I was very happy to have everything completed in one day. The installer took all the demolished pieces from our closets with him to discard, which I really appreciated. For some reason, I thought I was going to have to be responsible for getting rid of the old closet pieces, so that was a big relief. I ended up changing my configuration a little after seeing how what I chose looked in my closet, and I appreciated that the installer was flexible. There was one item that I received in the wrong color, but luckily it was something I could slide into my closet myself and did not require the installer. I ended up returning the extra pieces from changing my closet configuration a little bit, and the store did not give me any issues. Overall, I had a great experience and would use The Container Store again for other closets in my house. read more

I have always loved The Container Store. It's a store I could spend hours in. However, this location is substantially smaller than your average Container Store. It is a lean, mean location that only stocks what I assume are their best sellers. So, if there is something specific you are looking for, maybe just check inventory online (or call) beforehand just to be certain. The location is shared with a lot of other businesses so parking could be a bit of a hassle. If you're looking to park close, that just might not happen. Though, if you come in the afternoon on a weekday, there's a good chance that the lot around the store will be quite open. Evenings & weekends not so much. Staff here is very friendly. They seem to know the store really well and can help you find what you are working for quickly. Another perk of a smaller location. So, while the Woodland Hills Container Store might not be the dream land other locations are for organizers, it is still a great destination for your organizational needs. Definitely worth checking out. read more

The Container Store - Main entrance - Home Organization Near Me - Los Angeles, California

The person working earlier today literally saw us walking in -- we had just parked, got our baby out of the car, and were heading to the door -- and as soon as we got close, she closed it and walked away. She locked the door a full 10 minutes before closing, and it wasn't even 7 PM yet. Even the security guard tried to flag her down, but she clearly saw us and pretended not to. The security guard even said, "I guess they don't want your business -- they close early when it's not even time yet." We were actually planning to buy quite a few items tonight, but after that experience, we decided to leave. If management sees this, I'd suggest making sure staff don't close early -- especially when customers are clearly walking in. It really leaves a bad impression and drives away people who genuinely want to shop. read more

Good location, felt a little smaller than other Container Stores i've been to, because of that it didn't have a large selection available. I was able to find a couple items I was looking for and the woman on staff was nice. Also, good parking lot to get in and out of. read more

This is a new location of The Container Store that opened in October 2023 and is smaller than their usual locations, closest being Thousand Oaks. The parking lot is busy because it is in a busy shopping plaza undergoing lots of construction. It is at the corner of Ventura and Topanga Canyon. When you go inside it's just as you expect from another location but it is a smaller store so they don't have everything. They have most though ranging from home organization to office to kitchen to garage and everything in between. Very clean with lots of employees there happy to help. Come check out the new location and let's welcome them to the valley as I'm sure many of us have been wishing for a much closer location :) read more

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Staff is nice. Store is always clean and parking is always available but nothing I have went to this store for is ever In stock like NEVER. It's a container store so most likely people shopping for a certain quantity. This place is a No for me. read more

Poor management, paid nearly $4000 for a walk in closet, waited 2-3 weeks for the parts, took home to install, several parts were missing. Lost time and money, return everything back to the store. Got my refund, thankfully a few of the employees are understanding and have a heart. Not one apology from the manager for screwing up the order. I don't like leaving bad reviews, but this was poor service from the general manager. Thought customers should know before planning to buy a closet set. read more

A dream place for organizing! In awe of all the different organizing options to choose from. I was impressed how each category had different items I had never seen. Like a self cleaning water bottle! The shoe organizing section was top with many boot organizers and even waterproofing for shoes. A great place to get ideas for organizing. The employees were friendly and welcoming. Will definitely be back. read more

The Container Store - Storage containers - Home Organization Near Me - Los Angeles, California

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Not sure how this business survives ? Sort of reminds me of ikea for some reason, it's very clean but seems expensive the plastic storage container also seems high . I kinda of don't really use it! For a big footprint there wasn't anyone shopping, could be cause of the way the economy is and no one is shopping for these items. Plenty of parking. Service seems fine. This location has been there less then a year, and was a rite ad before and after Halloween store around the holidays. read more

So glad to get a container store here in the west valley. It's not as big as the other one I've been to, but still very cool. Can't wait to come back when I have more time to peruse storage solutions. read more

Store was clean and organized. Katie was the best! She was super helpful and helped me and my sister find exactly what we were looking for. Thanks Katie!! read more

Finally, a Container Store in the Valley! Great staff of enthusiastic and helpful people, cool products. Love the Elfa line and the show rooms in the back of the store. Great ideas for organizing, display, and storage spaces! Need!! read more

The service is excellent. The customer is treated with respect and politeness. I am always greeted with a "hello and welcome" when I enter the store and always a "good bye and thanks for coming in" when leaving the store. Great employees. Very clean bathroom too! read more

Shoutout to Katie. Came in 30 min or so before closing needing a specific item and within 5 minutes I was checking out and leaving. Store was clean and beautiful. Service was warm, professional, and all done with a smile! Can't wait to go back when I have more time to shop for more containers. read more

Love this store and glad it opened up near us. Staff are very good, helpful and professional too.