There's no tech repair or service business I would recommend more than Keystone Computer Advising…read more The service I received was exceptional -- unlike anything I've experienced from Geek Squad or other mainstream tech services. Ricardo is not only an expert who will gladly help and repair your PC, but he's also fair, communicative, and exceptionally skilled. In addition, my PC was repaired and ready to be picked up within a day of leaving it in Ricardo's hands. When my PC wouldn't turn on -- which I believed to be a power supply issue -- I first took it to Best Buy for a diagnosis. However, they could not have been less helpful; they wouldn't even attempt to identify the problem. In contrast, when I reached out to Ricardo, he very nobly offered free advice on the safest and most cost-effective steps to diagnose and fix my PC in an effort to save me money. At the same time, he reassured me that he'd be happy to handle the repair himself if that was my preference. I can confidently say there's nowhere else I'd rather go for my computer services and repairs. I would be remiss not to mention the care and thoroughness he brings to every step of the process. Not only did Ricardo repair my PC -- the service I received truly went the extra mile. It's now running like brand new. In addition to replacing the power supply, he completely cleaned out the dust, replaced the thermal paste on the CPU, and checked for viruses and malware. Throughout the process, Ricardo maintained clear communication regarding the services he was performing, and he never charged me for anything I didn't request.

The level of professionalism and customer service is out of this world. I dropped my laptop while…read moreit was charging and it fell on the side where the power chord enters. My laptop would no longer charge. After calling several places and going to the geek squad I was devastated with the grim prognosis and expensive solutions offered until my husband found Keystone on another site. The reviews spoke so highly of Ricardo, that I quickly called him despite it being closing time. To my surprise he picked up the phone and then offered to stay and wait for me. He was amazing, told me he'd run a diagnostic to check my hard drive first to be sure there was no damage from the drop- why repair if hard drive damages (wow! We agreed that he would proceed with the repair if all was well. He spelled out the terms of our agreement and gave me a 5 day turn around. You can imagine how happy I was to get a call the following day from him saying my laptop was ready. This is my kind of establishment, honest, fair, customer-friendly and fast! He clearly is passionate about what he does and it shows.

Great guy very informative and let you know every detail of his journey to fixing your problem,…read morewould highly recommend.

Very timely and fairly priced service, gave my pc to pre last moment, and he got it back to me in 2…read moredays, communicated with me and gave me recommendations the whole way through, I will be telling my friends about this place!

Absolutely terrible to work with as a client. Do not work with these people. Terrible service. I…read morefeel bad for their employees

Our public relations agency, Kimball Hughes Public Relations handles communications and crisis…read moreissues for a range of businesses and non-profits across the U.S. and in Canada. About two years ago we began to realize our do-it-yourself approach to IT no longer worked. After several failures with "break-fix" IT providers, we began searching for someone who could truly partner with us. We had grown too much and gotten too busy in the past few years to go it alone on on our information and tech support needs. We needed someone who could step in, understand our needs and take the burden of IT management off our hands without giving up control of our own tech. After a careful search, and reading some wonderful reviews about Ferrara IT, we met with Frank Ferrara. What impressed our team the most - after speaking with a number of IT service companies - was that Frank listened. He didn't immediately tell us what we needed. He asked questions. He listened to our concerns, our IT war stories and our frustrations with tech support we had received over the years. In truth, Frank offered us a bit of free IT therapy that day. He also did his homework long before he made any recommendations. When he came back to us with a proposal, it was evident he heard our concerns, factored them into his thinking and offered the first really customized IT services proposal I've ever seen. It was a solution that addressed our needs rather than simply serving as a one-size-fits-all solution. And more importantly, it laid out a plan to help us navigate our tech future as well. We've been working with Ferrara IT for a few months now. Frank has installed our new hardware, helped improve our data security, ensured all our staff members are aware of and comfortable with the IT infrastructure and improvements he has made, and responded to all manor of technology and software situations we've thrown at him. He even helped us convert our office to a whole new VOIP phone system that has been an impressive success. Frank and his support team are always available, always helpful and friendly, and quick to respond. Hiring Ferrara IT is likely the best management decision I've made in 2018. The pressure is off of our staff to solve every tech issue, and we have a well-informed, diligent support team we now turn to with Frank and his team. It's made a tremendous difference in how we operate as a company. For 20 years, I've worked in office environments and interacted with dozens of IT professionals. Many of these folks were outstanding at their jobs. Frank Ferrara, however, stands apart. His calm demeanor, humility and willingness to explore an issue before offering a solution is an ideal match for those of us accustomed to the stereotypical IT personality. He approaches his clients with respect and as a partner invested in their success. We look forward to working with Ferrara IT for many years

If I could give I_Help Computer Services 6 stars -- or more -- I would. I have contacted Tim…read moreTirendi several times over the years (including this morning), and he has ALWAYS fixed the problem at a reasonable cost. The last two times he was able to get my emails back (and internet the second time as well) without even coming to my house. Unbelievable! Twice he was able to recover all of the files in dead hard drives that no one else could recover. We are talking 7 years of notes, articles, research and photos!!! The second time two other full-time computer experts, one who works for Apple and one who is supposed to have a national reputation, were not able to recover the files. I cannot tell you how depressed I was since this is my livelihood. But Tim recovered them in a few days! He is the greatest!!! I have also recommended him to family and friends, and he has always been able to fix what was wrong. Len Lear, Philadelphia

I would definitely recommend Tim Tirend/iHlep computer services! Tim was able to retrieve thousands…read moreof irreplaceable picture and music files from an external hard drive that had been in an unfortunate accident involving liquid. His prompt communication and reassurance that things INDEED would work out, and the fact that THEY DID, and QUICKLY, too, were all major bonuses. If any further issues arise I would immediate contact this guy, he is a top shelf, 5 star tech person!

Anthony came to my home within one day and fixed a printer's connection to my home network which…read morehad plagued me for years! Professional, mannerly and high expertise. Highly recommend him for it and all hardware needs.

Requested service on a weekend and Anthony spent several hours addressing technology issues with…read moreour computers, iPhones, and Smart TV. Both the Husband and I are technologically challenged and Anthony patiently walked us through the process of what we needed, clearly explaining everything to our satisfaction. Highly recommend this computer support service! Forget Geek Squad or anyone at your local computer stores, go straight to Anthony! We will never use anyone else!! Very professional, competent and patient.

Excellent and lightning fast service; very responsive and friendly…read more I was eager to update my 2009 MacBook Pro in service because it has a 17 inch screen. But the hard drive (being older) was slow and I was unable to update the operating system. The disc drive also had ceased working. Within just three days, Jay at Those Apple Guys corrected all of my problems, upgraded the harddrive, replaced the disc drive, and returned the unit...all for a more than reasonable price. These folks are superb! norm st. landau centreville, MD

OK, Macbook not booting, need it fixed quick, presentation due yesterday, call the Genius Bar no…read moreappointments available even to just look. Call Chip, problem solved. The real Genius for Apple is Those Apple Guys, fast service, dependable, smart as whips and fast, fast, fast. I will only use Those Apple Guys and you should too. Dwight Miller www.automated-lead-management.com

I don't write many Yelp reviews. Mitch is a keeper, a find, a mensch, great at what he does, can't…read morerecommend him highly enough. We found him randomly at a time when my elderly mom was having a lot of computer issues and was getting confused easily. Which can be scary given the world of scammers looking to take advantage of elderly folks online, etc. I live far away from my mom so couldn't help her directly, but happened to meet Mitch when I was in town when we needed someone and now I have him go help my mom all the time. From everything to do with the printer, her phone, her computer, her wireless router, even her cable TV. And now I have him helping my elderly Aunt - again across all the electronics and computer and phone kinds of things. I'm super super grateful for his services. He's reasonably priced (we can't afford anything but what we need), he's communicative and he looks out to anticipate problems not just react to the ones that have already happened - which is great. Highly recommend.

From the owner: Everything Guy proudly serves as a premier IT consulting expert in the Philadelphia area, with 20…read moreyears of experience catering to both businesses and residents. Offering a comprehensive range of services that are designed to meet the diverse technology needs of clients, ensuring the utmost precision and excellence in every endeavor.

We used Jason's services for a small scale office computer setup and everything was seamless! Jason…read moreis a good communicator and does good work at a fair price. We will keep his number on hand for future reference! Thanks Jason!!

From the owner: Local Rep with over 25 years experience can fix most problems remotely or onsite. Fairly priced for…read moreservices offered pc,laptop,servers and phones *We come to you pickup and drop off your pc for repairs*

Do go anywhere else, do not call anyone else, Joe is a…read morewonderful human being that goes out of his way to help you solve your problem. You will be thrilled with your choice of Joes tv repair. Old fashioned quality service we are more than grateful for. Thanks again Joe!!!!

Joe is the best. He fixed a tv for me that seemed to have a unfixable accident. He was in frequent…read morecommunication throughout the repair and offered some solid home electrically and tv/audio set up advice.