So close to a great experience, but The Compound is just lacking in a few key aspects - I think if they just tightened up these few things, they could qualify easily as a 5 star experience!
Firstly, the food was excellent. I can see why they were recently nominated for the James Beard Foundation's Excellent Restaurant for this reason. Chef Weston Ludeke and team did a great job on all our dishes. For starters, we ordered the cold cucumber soup, melon and prosciutto, heirloom tomato salad, onion rings (AMAZING), and lobster and bay scallop. All were thoughtful, well plated, and delicious. For mains, we ordered the halibut, the half chicken, and 2 orders of the pork chop. The halibut and chicken both had excellent browning, and all the mains were cooked to tender perfection, and very well seasoned. The food was markedly better this visit than our previous visit, so the new Executive Chef is definitely making a big impact in our opinion.
For areas of improvement, I think the main area I have constructive feedback on is the FOH (front of house) experience. Our server was excellent - very warm, friendly, helpful, responsive, but not overbearing. A+ for him. However, the food runners were another story. They couldn't keep track of who had sparkling vs still water at our table, which honestly isn't a big deal at all, except they would talk and gesture over our heads to other runners/bussers to try to figure it out. At a "normal" restaurant I honestly wouldn't have even noticed, but at a fine dining restaurant with a $10 charge per bottle of water, this is a bit of a gaffe.
My cold cucumber soup was poured table-side - this is the other hilarious experience where the lack of finesse on the part of the food runners was especially evident. They place the beautifully composed bowl with dollops of sauce and little shaped balls of melon carefully in front of me, but then the food runner takes the bottle of soup and dumps the soup pretty aggressively and unceremoniously into the bowl over everything. I've dined at several Michelin star restaurants that serve soup table-side, they pour in a circular motion and in a purposeful and non-noisy way (no "glug glug" sound to be found lol). If you're going to pour so carelessly and aggressively, please don't even bother with pouring table-side - I honestly wouldn't have noticed if the soup was brought out already poured! The soup was DELICIOUS, but this type of careless presentation at the finish line was hilarious.
I saw the GM, Rodolphe, make the rounds to warmly greet all the other tables dining at the same time as us. However, I saw his eyes glance over our table multiple times, and he clearly deemed us "unimportant" - he didn't even smile or acknowledge our presence. Again, at a non fine dining restaurant we wouldn't have cared at all - but it does suck to be the only table to be passed over, it was noticeable to me and honestly pretty rude.
A small note about the desserts - I agree with other reviewers who noted that the opera cake lacked intensity. The other gaffe was that we ordered the Peach Tart based on both the server's rec, and the description - the menu clearly stated that there was a frangipane element as well as a Pâte Sucrée crust. However, when it was brought out - it was just peach compote in a ramekin dish with some crumbles and ice cream on top? As a baker, I was really excited to try their frangipane and the Pâte Sucrée crust (things I generally am too lazy to make myself) - so the fact that they brought out what was clearly NOT a peach tart with no explanation (if they ran out, or perhaps made a last minute substitution, we would have been totally fine with it! Just communicate with us please!) was disappointing. The pastry program could use some tweaking for sure.
Lastly, when I made the reservation, the restaurant asked if we were celebrating any special occasion. I marked down that it was my birthday! When we arrived, the host said "Whose birthday are we celebrating?" and I answered "Mine!" with a grin! Then.... nothing. There was zero acknowledgement of my birthday. I have seen other photos of desserts at The Compound having "Happy Birthday!" or "Happy Anniversary!" written on plates, so I know this is a thing they do. But for me, they didn't even verbally acknowledge my birthday, let alone write it on a plate, or comp a dessert etc. If you're not going to bother to do anything with it, maybe don't ask if it's a special occasion? Definitely made me feel a bit sad.
I think my husband and I were the only ones to notice all these "lacking" elements. My parents loved the attentive service of our server, and the food, so they were happy. We definitely didn't make a fuss at all, and were an easy-going table who tipped big (we always do). The only reason I want to point out these aspects is because I really feel like The Compound could be as excellent as they purport to be! The things they fall short on are easily actionable. read more