Some people are not working there for the right reasons. Also, I have seen some residents missing…read morepersonal items. However, I did make some "special staff " friends.

Seascape is a beautiful facility in Naples, containing of Independent Living, Assisted Living and…read moreMemory Care. The dining experience is amazing., not to mention the heated pool, RUI fitness Program. You can even bring your pet and thry have programs to help feed and walk your fur-baby.

I am a resident here for the last 4 months and I am shocked at how awful it is. The food is so bad…read morethat I wish I could show you all the ou have taken before throw out the good. They are by law supposed to provide therapeutic menus for-people who have health problems and so far they refuse todo so. Ihave to pay money to-shop and cook and they refuse to give me any credit for the food that I don't eat. my neighbors got very ill one night and her sugars were over 400 and we waited a half hour and I finally called 911. The nurse came and left. the next day she was stuck in the shower snd buzzed got the nurse snd they never came. do many people have left snd half the staff had quit, you should read all the reviews snd the legal claims they have against them before you think about moving here

Before you are sold into this program, do yourself a favor and keep looking. For the most part…read morethis place is as you would expect, but the food is absolutely disgusting. The cook (can't call Joe a chef) does a huge disservice to the people living here. I feel their nutrition suffers because the food is so poor. I don't need to go into to details: Limited menu, poorly prepared etc. We have brought it to the managements attention (as most people who live there have), but if falls on deaf ears. Some of the help is conscientious in the dining room, but for the most part, they are poorly trained, have no idea what they are doing and don't care. I fault the management for not firing the cook and really looking at their food service program. I would move my parents except for the fact that Covid 19 has limited what I am willing to expose them to. Look before you leap.

Staff was horribly inconsiderate during my grandmothers passing, Princess came in while hospice…read morenurses were taking care of my grandmother and demanded more money for services never provided, people not involved with her care (a laundry attendant) burst in unannounced demanding to know medical details. At one point the emergency cord in her bathroom broke- we know this because she was on the floor for HOURS before anyone noticed! She may have liked it when she was well but we as a family were horribly disappointed in this facility and its staff at the end.

This place was great it was clean the staff was very friendly and caring the rooms are very…read morespacious we loved it everything was so nice it's a beautiful place. The food was delicious too

Please beware of this facility. We were over charged and received poor care…read more After my mother was a resident there of 4 years, and with my mother's condition worsening, the constant issues of medication being distributed on time and lack of care and empathy from the nurses, all of these things finally pushed me to move my mother. We have several emails to the head nurse and director documenting our issues and we gave a proper 30day notice. We moved out at the end of August 2024 and was still charged for September. My family and I were both assured this money would be refunded when we initially brought this to their attention, but it still has not been refunded and now, we aren't getting any response. We are owed over $6000.

We had a tour of the place and the buttons were constantly going off and no one was going to these…read morerooms to check on the elderly people. They are in there to be helped and taken care of and it was not being done! We had no options on where to take my father after the hospital so we ended up there. He had to share a room with another person and there was only a sheet between them. One night he kept ringing for help, he got out of bed and fell 3x (per his roommate). Advincare said it was only 2x - REGARLESS he shouldnt have fallen 1x!!! My father was on the "fall" list so they should have been aware! The third fall resulted in a bruised face and stomach bleeding which we believe was the begining of the end. Do not sent any family member there - unless you dont love them and dont care what happens to them!!

Cockroaches coming out of coffee maker Rats in the kitchen…read more No handwashing So many other problems

https://www.naplesnews.com/story/news/local/2025/03/07/aston-gardens-at-pelican-marsh-stops-meals-mo…read moree-to-nearby-condo-group/81371221007/ Denying villa residents transportation to doctor's appointments and meals as of March 1. See Naples News article

Beautiful community! The residences are stunning and the restaurants are wonderful. It's always a…read morepleasure to visit our friends who live there. They have a state-of-the-art fitness center and great healthcare should you ever need it (although most of the people that live there seem super fit.)

The tag line for Moorings Park is "simply the best"; the reality is "far worse." The marketing…read morebrochures call the apartments "elegant," but, in fact, the standard is inexpensive cabinets, appliances, and countertops, mostly lacking basic senior amenities like grab bars and pull-out kitchen drawers. Upgrades are very expensive since they must be provided by an in-house, monopolistic contractor.

Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.

Disappointed that the quality of care and upkeep of residents rooms has slipped dramatically in the…read morepast few years. At almost $8000 a month a room shouldn't have an inch of dust on the shelves. Simple nursing 101 care being neglected. Residents personal item walking away from their room. ongoing issues with supplies provided for a resident seemingly disappearing faster than a resident could use. Not very impressed with the leadership either. if you had asked me 3 years ago if I would recommend the Villa, the answer would have been yes, but today, a resounding NO.

My husband and I were affiliated with this facility for four years. I recently moved him to another…read morebecause his disease has progressed and I felt that Villa was no longer a good fit for us. The activities program is wonderful and there's live music almost daily. This is the only thing that is truly "Platinum Service" at Villa! My concerns were with the assessment skills of the nursing staff and the uncaring, rude demeanor of several caregivers. They remain employed despite numerous complaints from family members! Nursing Administration was mostly defensive when issues were reported. The dietary director was initially reluctant to accommodate my husband's changing needs and then when changes were made, they were inconsistent. We, as advocates, trust that our loved ones are being cared for by knowledgeable people who will recognize ACUTE changes in a resident's physical and/or mental status and take proper action in a timely fashion. The facility is beautiful but don't base a decision on this alone. Also, private duty care is almost a requirement at Villa as your loved one's disease progresses.

So my mother in law was there til she passed. It is beautiful, lovely rooms, beautiful restaurant,…read morepool , it really is resort like. The front desk people are very nice. The issues come on the weekend...it seems they don't have the best communication. My mother in law was to be released back to Watercrest but the hospital had issues reaching anyone so the ambulance could make arrangements. Also there were times they did not have enough nursing for assisted living and memory care. I am pretty sure all places like this have their issues. They did care for my mother in law, she was clean and cared for but I felt they needed more nursing for the amount of patients and the care they need.