Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.

This is a very highly professional organization for physical rehab in addition to the rehab portion…read moreof this facility. The nursing care was outstanding they know how to operate a high and facility. If you have to go to a rehab, we would highly recommend it

My mother, who has been living in an assisted living apartment at Terracina Grand for the past 6…read moreyears moved to The Gardens at Terracina Health and Rehabilitation after she had a stroke. We spent a long time looking for the right place for her and were happy to have found this one. My Mom is 91 years old and has had frequent hospitalizations in the past 10 years and we are so grateful for the care and patience with which she has been treated for this extended period of time. She has several physical therapists and occupational therapists in both the Gardens as well as her apartment at Terracina Grand and they always work with her to build up her strength and get back to a normal way of life. She has been in a wheelchair ever since her stroke but there are always enough CNAs and Nurses who monitor her medication and get her to and from the bathroom, as well as work with her when she has problems swallowing. The food is very good particularly at the Gardens and even though it sometimes must be softened so that she can easily eat it, she is usually able to rehabilitate herself with the help of the wonderful people who attend her there. We couldn't be happier than to have a place such as The Gardens for Mom to recuperate in until she is strong enough to go back to a more independent lifestyle which is available at Terracina Grand.

At my age I call it as I called balls and strikes as a softball umpire - tonite there was…read moreevidence that LCS is trying to bring back dining to pre-China Communist Party approved covid virus- Pritzker years. Had shrimp bisque which had 5 small cocktail shrimp in a tasty broth. The Arctic Char was excellent. Sauteed spinach as well as plain potatoe ( Dan Quayle U.K. spelling ) chips were a good accompaniment. Iced tea refills by the seasoned host at the Seaside -JIMMY- was proof that he is a keeper par excellent! I carried out Italian Lemon Cake. It's useful for you check out the meals before to you enter in as your opinion could differ or the Pritzker family outfit could return. Try out the computers/printers in the library and west clubhouse to make sure they operate as well as JIMMY has and is , ie. with perfection.

After living in Shadow Wood for 25 wonderful years, we decided to sell our "too big" home and focus…read moreon our future as we age. Although we were still in good health, it was difficult to leave our home and the daily interactions with friends, but we wanted to enjoy maintenance-free living and ease the burden of worry for our children.  After exploring inclusive communities, we chose Bentley Village. After 10 months of living here we know we have made the right decision. It's truly a village! The many amenities include an 18-hole golf course, bocce, tennis, croquet, resort and lap pools, fitness center, an art studio, various activity clubs, a large library, movie theater, and four restaurants. The most important feature is the residents and staff. Many people have reached out to us to join them for dinner, golf, and other activities. The staff is a fantastic group of friendly and caring people who always go the extra mile with a smile. Truly a welcoming community!

While this facility does not boast the most modern equipment, it is staffed by some wonderful…read morenurses, assistants, and physical therapists. Pros: *dedicated nurses and nursing assistants *goal is to get patients back to self-sufficiency. *wide variety of activities. *most nurses are kind and treat elderly patients with dignity ×any concerns about patient safety or welfare are treated seriously and investigated thoroughly, even if the initial report was a misunderstanding. Cons: *at times it seems to be understaffed, making for long response times occasionally *activity schedule changes daily and this is not always communicated to patients

After a two week stay in hospital for COVID, my mother at 92 years of age, was transferred to…read moreManorCare. Due to COVID, we were not allowed into the facility or to see her for her two week quarantine-totally understandable. We stayed in touch with her by her iPhone. I think I spoke with the women at the desk every day while they patiently answered my questions. Once quarantine was over, she was assigned an occupational therapist and a physical therapist. She started going to the gym and joined in a sort of group social therapy. Before she came home, the therapist, a social worker, & the Home Nurse Association reached out to me to arrange for any extra care she might need after care. All the way home she spoke happily of the people she met, who helped her, what they did. It was an unexpected experience made manageable by the people at ManorCare.

This campus is top notch the team members are attentive. The people are friendly, and the food is…read morefantastic!

My husband has been in the Terraces since 2021 and I am NOT happy with his care. He is in Skilled…read moreNursing and I they definitely DO NOT have enough help to meet the needs of the few patients they have, especially on weekends. I do my husband's laundry because of allergies to liquid soap and have posted three signs up in his room to this effect. Unfortunately some of his clothes turn up missing, plus I find things in his drawer which are NOT his. I also purchased Pads to be used on his wheelchair with his room number on them, they disappear on a regular basis and the search must go on. Today when I arrived my husband was half shaved, teeth not brushed and sometimes I find him wet. On Sunday we had him out for 2 1/2 hours. Upon returning he wanted to take a nap. We rang for a CNA, after twenty minutes one came into the room and we were told they were ALL eating lunch and we would have to wait. After another half hour, I had a friend help me assist him with a dry diaper and put him in bed. As I was leaving two CNA's were walking out of the room next door with a scale. I guess it is more important to weigh someone then to make sure that the clients are clean and dry. All these issues might seem minor, but when we are talking about the man I love, his care is NOT minor.

My Dad was a client for almost 2 years. Co-owner Cami was very professional and responsive to my…read morerequests. If any situation arose that needed additional hands-on attention, she would take care of it. It made me and my out-of-state siblings feel better that there was someone responsive who we could reach out to any time.

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well. :) To say "thank you" is an understatement... ;)

An absolutely top-notch company that truly has your loved one's needs as their top priority…read more We realized our mother needed in-home care about a year ago. We hired a local company that we fired after a mere 5 weeks. An absolutely horrible experience, and we were desperate to find a replacement. We stumbled upon Preferred Care at Home and wow! We are so grateful we found them. Allison is an extremely organized, caring owner. She supervises all of her caregivers personally, as well as having an accessible database for the caregivers to log into for all pertinent information regarding their client. This makes the day-to-day responsibilities go that much smoother. We asked for consistently the same two caregivers, since seven-day care is provided and we wanted to avoid disruptions and/or confusion for our mother. Stability with the elderly is SO important, and Allison understands that. The two caregivers that come are honest, dependable, caring and efficient. They treat my mother with the utmost respect and concern. Both are punctual and perceptive. If there is a time that either of them cannot report for work (an extremely infrequent occurrence), a fill-in is assigned - and that's where the database comes in oh-so-handy. No need to provide specific instructions about dietary requirements, medication reminders or expected duties, since it's all in the database and at the caregiver's fingertips. Allison will drop by occasionally to check on both her employees and my mother. This is such a great practice. Also, if we ever have anything to discuss with her, she is easily accessible and replies to messages promptly. It is evident that her primary concern is the comfort of her client and the administration of quality care. So impressed with Preferred Care at Home's caregivers and with Allison. We are thankful that after such an initial dreadful experience with another local provider, we were able to locate and secure the level of care that we were seeking all along. If you need quality, dependable and compassionate care for an elderly family member, look no further. I highly and enthusiastically recommend Preferred Care at Home.

I have worked in the SWFL senior industry for many years now, and I have seen the good and the bad…read more Kiva is a wonderful, home like setting that provides the residents with exceptional care. The facility is clean and truly feels like an intimate setting. The staff really get to know each resident and family personally so they are able to provide the best care. The administrator is available 24/7 for any questions or concerns

I saw firsthand how terrible they are to dementia patients. They blame dementia patients for…read moreeverything that goes wrong, or goes missing and for every injury they sustain. I saw them try to "punish" my loved one for "bad behavior." Uh, they're 89 and has dementia?? This isn't a preschool. The cleanliness of the memory care side was always utterly disgusting. Feces on the floor of the dining room not cleaned up for hours. There was also a nurse who moved from facility to facility (should tell you something) who showed me a picture on her phone of another dementia patient resident who had put on a diaper as a halter top. This head nurse showed me the image, laughed at the poor woman sitting in a wheelchair, wearing a diaper as a shirt, and said "Don't tell anyone I have this, I'm not supposed to take photos of them.. you know, HIPPA/PIPA and all that." Well, I immediately stopped trusting her right then and there! Cindy Digman is fine in the beginning stages, but she WILL turn on you the minute your loved requires an iota of attention... or experiences prolonged hospital stays. Or god forbid "acts up." It's not like we paid you thousands of dollars a month to provide my loved one with special attention as well as medication, food, medical care, etc. Someone there (I can't know if it was staff or another resident) stole prepaid cellphones, a gold necklace & some art from my loved one. Of course, always blaming it on my loved one. Every time I'd arrive to pick them up for a visit (weekly) I'd have to go room to room to try and find their shoes. They told me that was their fault too. I finally gave up and just brought a pair with me every time. The staff physically pushed my loved one, they screamed at them, ignored them, left them outside one night... I really could go on. I'm glad that this place is nice for some people. I have a feeling those people's loved one's aren't on the "bad side" aka the memory care side. I'd be interested to see them take an impromptu tour of it. I recommend just asking one day to see the other side. Where you enter is the "good side," for higher functioning residents. It's brighter, cleaner, cheerier, more active... Look- i understand how difficult caring for several dementia patients must be. I only had one in my home, whom I loved immensely, and over the years it grew increasingly more difficult. But these aren't just some neighbors I left them with; these were professionals whose sole job was to provide CARE. Instead, both my loved one and I were both made to feel like we were a bother, an inconvenience, and were barely tolerated. If a weekly visit from a family member causes you that much consternation, it really makes one wonder WHY? What's going on over there that a sane person's presence is so annoying... are you worried what else we might witness? TL:DR- if your loved one can still care for themselves & are more independent, then this place might be okay for them. It's certainly one of the better price ranges in Naples/Bonita. (Or, at least it was.) But if your loved one has a personality or requires a bit more care/attention, I'd avoid this place unless you want to watch your loved one's spirit die from daily mistreatment. Please know I do not write or share any of this flippantly. And when Kiva changes their name eventually, like they all do to avoid the scrutiny of bad reviews, I'll reiterate my concerns. If I can save one person from dying alone here, my loved one's suffering & my learning the hard way won't be wasted. Hug your people tight.