Tucked away beneath the main levels of the Ritz Carlton is a superb 5-star dining experience that is the Club Grill. From the start, our experience was first class. Each move they make is with exquisite care. The level of service is one that would be tough to match. We first received some bread and an amouse bouche (watermelon with goat cheese). Both were nice little tastes to start the evening. For appetizers, we chose both the Caesar salad and Corn Soup. They were both very good dishes, with the corn soup being a HUGE standout. It was a unique concoction that oozed with flavor. A must order! For mains, we had the NY Strip and Sea Bass. The strip was a solid steak, but not the best in town. That honor would go to Harry's. However, both dishes were still very solid 4/5 star achievers. The sea bass was a nice salty dish that was unlike any other variation of it that I've had. The service here is superb, they have live jazz music at times, and you really can't go wrong with anything that you order! This may be my top choice in Cancun as of this writing for its all around dining experience. read more

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If I had to use one word to describe last night's experience at Club Grill, it would be "magical." I had planned a special birthday dinner to celebrate my dear friend Tina's birthday (& our 12+ years of friendship) and had put in a memo beforehand for the restaurant to do something special for her, and boy did they deliver ! When we arrived, we were greeted with FABULOUS music (their pianist is magnificent) and escorted to a special table for us. It was more than either of us could have expected: rose petals, fabulous place settings, and when we received the menus, we opened them to see, on the left side, Tina's special menu slip/greeting that read: "Happy Birthday, Dr. Tina" (nice touch). The meal itself was delectable! We were presented with a delicious lobster amuse bouche and we ordered a beef tartare to share. I have been eating less red meat lately, however if you're going to eat red meat, eat it here. The quality of the beef tartare was amazing and beautifully presented (as every other dish we ordered). For the second course, I ordered the corn soup. Best corn soup hands down! The flavor was out of this world. For our entrees, I had the duck (staple of the restaurant for 20 years) and Tina ordered the sea bass. My duck was soooo good and I tasted her sea bass which was very flavorful. For dessert, we had ordered (at beginning of meal) a chocolate soufflé which came out hot and delicious (and tasty but not too sweet, which I also appreciate). Then after our soufflé, they delivered a special additional chocolate cake with candle and 'Happy Birthday Dr. Tina' writing on plate, while they sang to us/Tina. It was very cute and sweet. I can honestly say, this experience was a dream: from the synchronized delivery of food/presenting of dishes from the wait staff (literally felt like I was in a 007 ritzy scene with the service), thoughtful touches, delectable cuisine, exceptional jazz music, warmth of staff and great service. I would give this restaurant 10 stars if I could. Classy place and extremely well run. Hats off to the manager and chef (they both came up at beginning and end of meal to speak with us and thank us for coming which was very nice) and our amazing server Oscar (he was so kind and truly the best!! 10s across the board on service!!). Everyone at Club Grill made the night so special and magical and this truly put a smile on both of our faces! I admit, I am used to experiencing top quality/very nice places, but even this place truly impressed me, and that says a lot. Can't wait to come back to Club Grill at the Ritz, next time I'm in Cancun. Thanks again to Oscar, the manager, chef and team/staff at Club Grill. You truly made this night special for us and you rock!! Lesley Hunter read more

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This is one fabulous restaurant. We were initially intimidated by the formal look of the dining room and the dress code requirement. It turns out nice shorts are permitted with shoes - not a jacket and long pants. We found the hidden bar to be a real gem. We got a cocktail before dinner and listened to the nice jazz band with full upright base and grand piano. The service was impeccable as expected from The Ritz-Carlton, but the food was even better. There is a pre-fix tasting menu for around $78 USD but we chose to order off the menu. The filet and lobster was amazing. I think the filet was the best I've ever had. It was so tender. The lobster was a bit too salty for our tastes. The soufflé was fabulous but you need to order ahead of time. There were so many waiters available to help us but they were not overwhelming or annoying. The place is really nice and I highly recommend it. I think we are going again this evening! read more

In my opinion, this is the 'fancy' restaurant at the Ritz so if you are celebrating or planning a special night, this place is it! Amazing decor, excellent service, and wonderful food. My daughters both said it was one of the best steaks they've ever had! We where there on a Thursday and there were two gentlemen playing the piano and sax which really added to the ambiance. The night before, we checked in about gluten free options and we were assured they would accomodate us and even told us about the gf dessert they had. We enjoyed cocktails, fresh bread (they brought out gluten free bread for our daughter), amuse bouche was even gf, steaks, soup, sides....all amazing! For dessert, we ordered the chocolate souffle. We had told them we were celebrating our anniversary so they also brought out sweet treats for that as well as roses for the ladies at the table and gluten free petit fors bits for my daughter! Very attentive and kind staff! read more

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We went to Cancun last week and stayed in Ritz Carlton, Cancun , due to Fantino is under renovation till September, we had to have dinner in The Club Grill, the food were great and service were the best and very attentive, also there was live piano playing, we will definitely come back again. read more

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This meal deserved a Michelin star it was really that good. The service was excellent and the food was superb! Everything was prepared so perfectly with excellent attention to detail. The way the items were cooked and flavored was just to my liking. Pretty expensive place but was well worth it. Will for sure come back when in Cancun. read more

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This is a five diamond restaurant that lives up to that standard in every possible way. Oscar and the service team were among the best we've ever experienced, including NYC, Chicago, etc. The only thing more well choreographed than the dance floor and live music is the table service. Outstanding food, top notch presentation, and everything you expect when you see five diamonds. read more

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Cinco-star service was the highlight of dinner at the Club Grill in the Ritz Carlton Cancún. The hostess, piano player, lead server, and entire team were on their game from the moment we entered the restaurant. Drinks were poured, bread served, plates cleared, silverware replaced, and small amuse-bouche given ... and that was just in the first 10 minutes. While some of the food at the Club Grill were beautifully-presented with flavors to match, some of the dishes were fairly pedestrian. Perhaps, they keep the spices and tastes safe to appeal to a wider range of hotel guests (from America), but it sure seemed like there were some missed opportunities for a magical culinary adventure. We started with a pair of Club Grill Peach Champagne Margaritas (MX$300 each) that are poured table-side featuring Don Julio 70 and bubbly Champagne with a Peach twist. It was too peachy for me, so, I switched to Classic Margaritas (MX$235) for the remainder of the meal. Note: there is a MX$50/person charge for water, too. A selection of Bread was offered and served with a soft Butter spread. Luckily, they had no problem returning throughout the meal with more bread because we liked them way too much. Our server also brought out a bite-sized Salmon hors d'œuvre compliments of the chef to successfully kick-start our appetite. A bowl of Sweet Corn Soup with Glazed King Crab and Truffle (MX$290) and plate of Grilled Octopus (MX$290) arrived a few minutes later. Both were mediocre for different reasons. The soup was bland and almost cold while the octopus was overcooked and almost dry. Two much better selections followed: Grilled 14oz Lamb Rack (MX$850) with Green Beans and Heirloom Tomatoes and Canadian Roasted Duck (MX$640) with a Sweet Potato Puree and an Agave Tequila Sauce. The lamb chops were savory, tender, and seared to medium-rare perfection. The duck was lighter on taste, but the sauce and sweet potatoes brought some distinction. To end our feast, the cheerful server brought out a free Dessert Sampler from the chef and a fresh-cut Red Rose from him. Spoiling me never hurts. The tough part was picking a Soufflé for dessert. We opted for the "rare" Coconut Soufflé (MX$240) which was definitely coconuty, but probably not as yummy as the chocolate version. Thanks to some nice dishes and the nicer team, the Ritz Carlton Cancún's Club Grill is a pricey, but excellent choice for hotel guests or locals seeking a nice dinner featuring five-star service. read more

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I have been to both of the Ritz Carlton Cancun restaurants multiple occasions over the past 15 years. Lots of places come charging out of the gate when newly opened but how many can consistently deliver world class service and cuisine? Answer...Ritz Carlton Cancun. Dining here isn't just an experience, it's like witnessing a performance. The staff are the best trained and courteous staff I've ever encountered. The expression "Treated like Royalty " comes to life here. I could break down the menu for you ( which is amazing ) but it's how they connect all the dots and deliver across the board that sets them apart. The cream always rises to the top and in my book the Ritz Carlton Cancun restaurants are the Creme de la Creme in upscale dining. read more

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A huge thank you to the manager, jazz band (especially the pianist) and waiter for making my birthday so special and memorable (the rose petals and rose definitely helped). First, the piano player is fantastic. Ask him to do a jazz number. You will not be disappointed. I requested a song but he couldn't recall the tune and I couldn't hum it, unfortunately, to help him out. The manager asked me what the song was, played it for him on his phone and, as it turned out, he did know the song. He played it so beautifully. He's the best. I felt like I had my own private concert. The night was magically fantastic. So the management and music are great, the food is excellent, the service is phenomenal (and even choreographed)... I cannot recommend it more. We even returned another night to sit in the lounge and listen to the jazz band and my waiter remembered what drink I had had earlier in the week. The whole experience was fantastic all around. read more

The service was immaculate, the food was beautiful and delicious, loved the live jazz too. For all the perfection, it wasn't that expensive either. read more

A formal dining area with excellent meals. Steaks and fish. Nice wine selection. Staff is very friendly and professional. read more

Service gets five stars. You get the Ritz Carlton attention and experience you come to expect. The food started on a high. I think of menus as a crescendo. It build up and gets better for the main course and the finale...the dessert. The starters that we ordered of the Caesar Salad and the shrimp chowder were excelente! The entrees of the scallops and the ribeye were less than exciting. Particularly disappointed in ribeye. Temperature was fine, but where was the flavor? Where was the marbeling? I didn't even eat half of it. The desserts, unmentionable. Oh! Macaroons that they give at end as a gift were great, but dessert we ordered tasted like a bad flan, and it wasn't a flan. When you pay what you pay to eat here, you expect every course to get better. read more

Excellent restaurant with soothing pianist. Match that with expertly prepared food, including vegan and vegetarian choices and you will have a wonderful evening! read more

Keep coming here for the past 3 years. 100 % high end cuisine, without any salsa on the side. If you would like to have a culinary experience while on vacation in Mexico - that's the place to be! But ( !!! ) prepare to fall in love with this place once and forever. Excellent waiters, truly caring about serving you and making you feel so welcome. Club Grill is the best OLD school classy place in Cancun. Please, keep CHOCOLATE SOUFFLÉ on the menu! read more

This is my favorite restaurant in Cancun. It is highly rated and the service is excellent. The flavors and presentation of the food is amazing. Let them know in advance if you have any food allergies and they can be very accommodating. They have lots of gluten free options. Prices are high but not higher than anywhere else in Cancun. I would highly recommend to anyone wanting a nice meal in Cancun! read more

My husband and I visited this place to celebrate our 4th wedding anniversary. Even though I forgot to add a note when I made a reservation, the manager did double check on me and decorated our table with roses-so kind and cute! And our server--alas, I wish I knew his name. Where was my mind? was amazing. His manner was classy, kind, and professional. He was attentive to every detail so that our dining experience could be perfect. We followed his recommendation for the main menu and dessert and didn't regret it! And the grilled Portobello was sumptuous. What a variety of unimaginable, creative flavors from the combination of vegetables we have in our refrigerators. read more

Good food and ambience, but the server was quite dry so we didn't feel as welcomed. This was for a special occasion so I wish we had spent it elsewhere. read more

This place ranks in my top 5 of all time best restaurants in my life. 350 fine dining establishments in my life so that is saying a lot. Prices are very fair. The champagne margarita is outstanding. I recommend on the rocks versus frozen. Grilled Octopus appetizer was amazing. Filet for the wife and ribeye for me was prepared perfectly. Grand Marnier soufflé was WOW! Great live piano music. Jose was outstanding. I can't say enough about this place. Hope to make it back 1 more night before we leave. 3 cocktails 2 glasses of Cabernet, 1 app, 1 desert and 2 entrees under $200, plus tip. Pretty good deal!!! And 5 star service. read more

This is my favorite place in all of Cancun. Amazing service , food and atmosphere. The live music is a delight and the service and food is impeccable. Chef Luna is a master chef and all of the staff is such a pleasure to be around. This is a must try place if you are in Cancun! read more

While expensive, this was an absolutely fabulous meal and dining experience. Everything -- the service, the live entertainment, and (of course) the food -- was wonderful. We'll definitely be returning before we leave Cancún! In particular, I'd recommend the duck and the dessert souffles! read more

The service is extraordinary, superior to any service I experienced in high end/Michelin restaurants in the US. They also present you couple of well thought complimentary items on the house. You will be spoiled. I had the Ribeye and it was full of flavor and at perfect temperature. They do not char it but the it was cooked great and tasted delicious. With the ambiance and live jazz, it is a perfect spot for special occasions. (Dinner, 12/18/2019) read more

OUTSTANDING As a local I have been to many of the local hot spots for fine dining and quite a few have left me disappointed. My previous life of high end corporate travel has provided me the knowledge with what to expect from a Ritz Carlton. As I expected best fine dining experience in Cancun. None of the local establishments I have visited in Cancun have matched The Club Grill in ambience, quality of food, wine selection , and level of service from wait staff in The Club Grill. I imagine the other dining offerings at this property will be of equal caliber. I ordered the Tasting Menu as I was confident the Executive Chef and assistant chefs would present the best they had... and they did not disappoint. The pairings of wine and food were outstanding. My wife (usually restricted diet) had to taste the wine and food I received and she was amazed by the flavors. Live piano music with a dance floor another plus for great ambience. Only negative part was the service in the hotel itself... upon arrival nobody assisted us in finding The Club Grill and upon departure there was no valet to be found , had to go back into reception, ask for help and then wait for 10 minutes for valet to arrive. Not a deal breaker just a slight let down from the fantastic dining experience and level of service you should expect from a Ritz Carlton. bon appétit read more

Amazing food and service!!! Alfonso, our server, was outstanding!! From the appetizers to the desserts, there was really nothing to improve upon. We have eaten at many Michelin starred restaurants, and this was at least as good, if not better read more

5 Stars & 5 Diamonds. Beautiful place with intimate feel. The food is exemplary and so is the service. The staff here is so nice, attentive and professional. Beautiful restaraunt and every meal was delicious. I recommend the octopus appetizer to start (trust me) and/or foie gras, then the roasted corn and crab soup (its life changing!!!). Dress code is nice, dress casual. I wouldn't bring little kids here if they are little, fussy or noisey. Not quite the venue for them. If I lived in Cancun I would dine here and have that soup as often as possible! By the way, there is a wonderful piano and bass player!! You leave here with an overall wonderful experience! read more

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Omg..The best breakfast/brunch in Cancun. The choices are just mind blowing. Beautiful fruits, pastries, cheeses, meats. American and Mexican specialties. The pictures are just amazing. read more

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Another excellent restaurant experience during our stay at the Ritz-Carlton, newly renovated, beautiful, delicious dinner, we enjoyed two top bottles from Spain with our dinner. Service is impeccable. read more

You cant beat the service about. Four wait staff per table for your every need. Great attention to detail. Now about the food. Incredible, creative, flavorful, perfect portions priced right. Great experience. read more

Can't go wrong with classic menu, service, decor... taste and presentation. Not pretentious or fancy, though one could think of the decor and service as such, but impeccable. Only reason for 4 stars is because I cannot give it 4.5 and will give 5 to Fantino (one floor above) Menu was relatively safe, but both meat and fish were cooked exactly as they should, and of very good quality. Service was good and unobstructive. read more

Great restaurant with nice atmosphere! You get Ritz-Carlton standard service and nice appetizers. Great place to drink if you would like some non-alcoholic cocktail. Two stars off because the main courses were really bad. We dined here during the weekend, maybe their main chef wasn't there? The main course was the worst steak I've ever had and snapper tasted like nothing. Since their appetizers were sooo good we were expecting high for the main course. The main course not only didn't meet our high expectation, the food wasn't fresh. Anyway the Jazz music was amazing. Good for occasions. read more

My last meal in Cancun was the finest meal by far - as sophisticated and refined and skilled as what one would expect from high-end dining in California, Boston, what have you. A pianist quietly played easy-jazzy music in an adjacent room. The décor is slightly 'formal' as one would expect in a fine dining establishment. Service was impeccable. Beginning to end, from amuse bouche to dessert to the packaged petits fours they gave you to go, this was a superb experience. This was the sequence of the meal [reactions in brackets]: watermelon amuse bouche [simple, pure, with a trace of smokiness, a statement of competence]; choice of bread rolls - tomato, potato, sour [all very good but bread rolls never excite]; roasted bone marrow - shallot/bread crust tomato bread, vinaigrette [as it should be prepared, a deliciously skillful prep]; scallops with cauliflower cream soup [lovely, lovely]; octopus tiradito - braised, packed, razor thin slices with roasted beet, avocado, olive oil, citrus [perhaps not a true tiradito since the octopus was not raw, but superb]; roasted duck - confit of thigh, seared breast, sweet potato puree, caramelized apple squares, delicious agave nectar tequila sauce [the 'specialty' of the restaurant and I would certainly eat it again]; tamarind short rib [de-boned, compressed, demi-glace - elegant and delicious]; and Wagyu NY sirloin - potato puree, veg, trumpet mushrooms, bearnaise sauce [on the menu for the least adventurous of your diners but perfectly prepared]. Would I be as enthralled if I had the same meal in San Francisco at a substantial bump up in cost? Probably not. But let it go. read more

The surroundings are stunning, the food delicious and our server Enrique was super! I had the pear salad and red snapper, Tom had fillet mignon. Highly recommend. read more

Excellence in every way. They try hard. Great prices. This place in NYC woulda cost 3x more. Every dish is unique. You get a chef's choice to taste and sweets complimentary. read more