Our move in experience was smooth and care free, we are so happy with the professional office staff…read more. The maintenance staff is detailed oriented too. So Glad we choose to move here!!!

I have had problems with this place before moving in. I signed my lease before the complex had…read moreopened in spring 2022 and moved in later last fall. I signed the lease being promised many luxury amenities: a heated pool open year round, Starbucks machine, one free garage parking space included with my rent. Upon move-in day, I go to pickup my keys and am told I must sign an addendum to my lease with some rules that had changed since first signing. They said that The Oliver had been bought out and switched ownership. Why was I not notified this when it first happened prior to moving in?? They also refused to give me my apartment keys until I had agreed to pay a pretty high monthly fee for parking (the parking spot I was guaranteed one free space). Already off to a bad start. Although being a brand new building and the first tenant, there's so many spots of random paint and water marks on the ceiling. They have threatened on numerous occasions to tow cars in the garage despite the sad excuse of 10 spaces for guest parking. The garage has no gate or access code, therefore ANYONE can come in and there has been several car break ins in The Oliver garage. They are finally installing a garage that you can walk around still if you really wanted to break into cars. You also are not allowed to run your washer, dryer, or dishwasher after 10pm in your OWN UNIT due to "quiet hours" and other tenants being able to hear it. There has been flooding in The Oliver on the 3rd, 2nd and 1st floor due to extinguishing an apartment fire on January 30, 2023, which has never been properly dealt with (removing or replacing baseboards on the walls to prevent mold). After a full year of the apartment being open, the residents are still not allowed to use the pool and it has failed at least 2-3 inspections... The valet trash service you are required to pay for is super picky about what they take: you can only have two trash bags stacked on top of each other, anything else they leave outside your door for you to throw away in the dumpster yourself which has trash overflowing constantly. Overall just really disappointed with my time here at The Oliver. It's pretty but for the price point you can find a lot better luxury options in the area. The only good worker here I have yet to encounter here is the maintenance guy who actually does a nice job.

Beautiful place, very helpful staff. After my elderly mother looked at several places, I chose this…read moreplace for her because she wanted to be around younger people after living I. A retirement home for 5 years. Couldn't find a better place with better prices in St. Louis, and the amenities are fantastic! I'll definitely be visiting my mom a lot more often now! The residential staff here was fabulous and super sweet and accommodating for my mother. Can't wait 'til she moves in!!!

Absolutely gorgeous place to live. Management and maintenance team are the best people you can ask…read morefor. Property is clean, well maintained, feels like home. Kudos to the manager and Assistant Manager for making this place HOME.

Have lived here for 18 + years. Clean,quiet, very well maintained building. Too many amenities to…read morecount but something for everybody. Good physical location close to shopping and tranbsportation. Staff is grade A+. Front office,housekeeping, maintenance all terrific. Very important to cosider staff in deciding where to live. Just a great place to be. B. Kessler

After 58 years of home ownership, cutting grass, lying on the floor trying to fix a leaky sink and…read moreall the other issues associated with home ownership, Donna and I decided its was time to downsize and leave our two story home. We began looking at a variety of possible options. We have a daughter with Down syndrome and we wanted her to be with us, As we began our search, we found most places would not accept our daughter. One day we drove by this five story apartment complex, The Mansions On the Plaza, on Delmar. When we entered the building we both immediately got that "we are home feeling". The staff is extremely friendly and welcoming and the facility gives you a feeling of community. We have been here almost 3 years and can truly say that Mansions on the Plaza is our home. Our daughter loves the Mansions and the staff and residents enjoy interacting with her

Dark apartments, with horrible lighting. No Valet trash pick up service or trash room so you have…read moreto take your trash out onto the elevator, across the parking lot and put it in the dumpsters. The walls are as thin as paper, I can hear the neighbors above me showering and the water sounds like it's literally in the walls.

My daughter spent a year at the Vue working as a member of the St. Louis Symphony Orchestra. Both…read moremy wife and I visited her frequently. The Vue is an outstanding apartment complex and it is close to the grocery stores, restaurants and cloth store such as KOHL. On top of all the conveniences, the best part is the management. Kathy, the manager is a very kind and very intelligent person. In a number of occasions, she has gone far beyond to help our daughter. Of all the apartment complexes we have stayed in the past, Kathy is by far the best manager. My daughter will move back in a heart beat if she has to return to work at the St. Louis Symphony Orchestra.

I was attempting to inquire about property management for my investment homes. I told Larry I was…read morefrom California and before I could finish my statement he said, "we are all right " and hung up. I attempted to call back unsure what just occurred, and he screened my call. Terrible customer service, rude, and unprofessional.

I was a long time resident at Oxford Manor. I found the high end apartment and surrounding ideal…read morefor my living and personal needs. The apartment is in an exceptional neighborhood, with easy access to Forest Park via the beautiful Wydown corridor as well as a close walk to restaurants, cleaners and a Starbucks. The folks in the neighborhood significantly enhanced the community feel with friendly reach outs while walking their dogs or just strolling in the tree lined streets. Also, as a frequent traveler, I was very pleased with the easy access to the airport from it quaint Clayton location. I found the Landlord Larry to be quite attentive to the lease holder needs and always concerned about the well being of the property, both in and around the the apartments. Any repairs or needs were promptly addressed. He even added items (e.g. power outlets and bike racks) without requests, just because he saw the needs of his tenants. The building has a wonderful Tudor exterior with six apartments. It also has easy access to the upper floors by a an elevator, but also has a period staircase that complements the Tudor architecture. I found the community rooftop very peaceful and inviting. The all granite counter tops in the kitchen and bathrooms, the beautiful stone showers along with high end appliances also added to the luxury feel of the apartment and complex. Oxford manor was perfect for me, and I couldn't have been more pleased with my time there and the support of the landlord and his commitment to the comfort of the tenants and the care taking of the apartments. Highly recommend.

Well I'm going to say is you get what you pay for 2 bedroom for 635 yeah super cheap but it comes…read morewith problems ghetto ass neighbors shitty ass landlords don't wanna fix shit in your apartment oven broken right now As I'm typing this I went a whole winter with heat because they didn't know who to fix it and don't let me forget your going to wake up every morning to at least 10 police cars outside for some bullshit. terrible parking . I am forced to park in the street maintenance men like to come in without knocking and sometimes you going to get woke up out your sleep to gun shots Sucks

Let me tell you why you need to work with Courtney Kestermont…read more She is well informed, she always has a guy/girl for all of your house shopping and repair needs and she is lovely. She took the time to get to know me as a person. That made looking for a house much easier. I felt confident in making my purchase as a first time home buyer with her by my side. And she's a Local! Look no further. Courtney Kestermont is your girl. Thanks for your hard work!

For all my real estate needs, Tara Hacker is the ultimate person for the job. She helped me with 3…read morebig real estate transactions and her expertise, professionalism and the speed at which the transactions were done, are just top notch and unparalleled for the St Louis, MO area. Very happy that we have built this relationship and Garcia Properties and Tara are always gonna be involved in my real estate ventures in Missouri going forward!

This review is in regards to a maintenance staff member at Warson Village Townhomes -Brandon…read more Brandon is always on the go, attending to the maintenance requests of the residents, When Brandon responds to my maintenance requests he is prompt and courteous. He takes time to explain what he is doing and always answers my questions should I have any. Brandon shows initiative and takes it upon himself to assist residents in getting things done on the property. He is ALWAYS polite and courteous. Most importantly he is very kind to my dog, Hubble. He never treats Hubble as if he is a problem or is in the way. So if Brandon is kind to animals, you know he is a good guy. He works to get the job done.

I haven't been here 30 days and there are roaches falling out of the vent. My work order list was…read moreson long it should be deemed uninhabitable. The older tense guy either comes in wreaking of alcohol or a pack of cigs. It took weeks for me to hurt a key to back door and gate and the game is still missing a knob to open it. There are gnats everywhere. Especially in the areas where there are fan/vents. I don't know where they are coming from. I've never ever had these problems not even in the city. I want out. Hopefully my contact at the health department can be of assistance. This unit is nothing like the one I had 3 years ago. I should have never returned that fate has been broke for more than 5 years and the website states park on sight and got tub neither are true. I can not take a bath in my tub it's been repainted so many times it feels like I am stepping on rocks and the trash I get charged for never gets taken. I always e def up having to take it myself and I'm high risk pregnant. This is all a nightmare. Send help immediately.

The Envoy are a great place to live especially for seniors transitioning from homeowner to…read moreapartment living! The grounds are very well kept, the apartments are large enough 2 with guess. As a DHHS worker any senior looking to live here should apply ASAP!

If you care about the health of your loved ones and your own, do not rent an apartment from the…read moreenvoy or ANY place being ran by the Michelson Organization. This place has mold, mildew, fire hazards, outdated plumbing/electric, leaking sewage, flooding problems in the basement, disgusting smells, and a whole staff of unqualified people who are trained to belittle you and make you feel dumb for reporting any problems. I left several pictures on this site and ask you let others know to watch out for these people. When we first signed the lease, we were promised all of the windows and hallways were going to be renovated within a couple of months after our move into the building. When we emailed the Michelson Organization to ask why the windows were not being changed, they confirmed they did indeed make that promise but couldn't simply work it into the budget this year. Our windows flooded out during rain storms and the Michelson organization still refused to do anything. I even uploaded a video of water flooding our apartment onto youtube just so people can see the kind of slime the Michelson organization really is. Just search "The Envoy Michelson Organization 8701 Delmar" on youtube to see the video. Also, our plumbing was out on one of the bathrooms for almost 6 months due to their carelessness. As soon as we called to complain and informed them it's been long enough, Todd the maintenance guy came up to our door and continually rang the door bell for a couple of minutes until one of us answered. He's constantly putting the tenants on the defense with his passive aggressive Michelson training and never ONCE completed a job properly. For two years we just put up with this guy and allowed him to bully us in our own home until it was time for us to leave. Todd then made it difficult for us to move out and did everything he could to let us know he was glad we were leaving. And if that weren't enough, The Michelson Organization allows smoking in the building and do nothing to regulate it. I had to breathe second hand smoke from my neighbor for two years thanks to the fact the Michelson Organization was unwilling to change the rules. There are a lot of elderly people in the building and these slum lords simply do not care. The laundry facility has a main sewer line along the washing machines and it has some serious leaks. I've come home several times to the sewer pipes bursting and there being urine and fecal matter running down the walls and onto the washing machines. I've even walked by the laundry area, smelled urine, made a comment to one of the tenants, and the next day an air freshener magically appeared in the exact area where I complained about the smell to another tenant. My guess is this had to do with the fact I was right in front of the maintenance office when I made the very loud comment to another tenant, and Todd did what he does best. Throw a Band-Aid on it then disappear for hours until it was time to go home.

DO NOT get fooled by those fake 5 Starts reviews!! Please read my post to get the FACTS!! This is…read morewhat happened after we moved out. 1. No deposit return 2. They charged me $3k+ for insufficient move-out notice and one-month "market" rent (facts :my rent was $1200, I notify them over the phone couple of months ago, renew lease contract was never signed, and I moved out plus keys returned on the day of lease ends) 3. They are handing my account to collection (fact: it will leave a court record even if you pay what's owed, their lawyer will never contact you, you have to find out yourself) 4. Getting a lawyer in St Louis to represent a tenant is incredibly hard !!!!!!! I suffered, but you don't have to !!!!!!!

My experience living here has been frustrating. This summer, I went nearly a full month without…read morecentral A/C -- during a heatwave. Management offered a window unit as a temporary fix, but I had to decline due to safety concerns. Communication throughout the entire situation was poor, and ultimately, no concession or rent credit was offered for the inconvenience. Unfortunately, this wasn't an isolated issue. Since moving in, I've dealt with a sewer backup into my apartment, a leak from an electrical pipe in the laundry room, and a bathroom door that no longer closes because it's been painted over too many times. Maintenance only performed temporary fixes on an issue with water collecting between the liner of the tub -- I ultimately had to outsource help to have the drain replaced myself. Critters are getting into my unit through an unseen opening in the laundry area, and maintenance has mistakenly entered my apartment on multiple occasions. Confusing my unit with another is not a valid excuse after the first time. While the neighbors are friendly, the infrastructure is outdated and doesn't reflect the price point. I also find it unsettling that a raffle for a rent credit is being offered in exchange for positive online reviews. For the amount being charged, I would encourage potential renters to carefully consider their options.