1. The Clotherie

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Scottsdale, AZ

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The Clotherie

3.8 (16 reviews)
Open • 10:00 am - 6:00 pm

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2 months ago

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6 months ago

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7 years ago

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16 years ago

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14 years ago

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9 years ago

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8 years ago

Got a great suit, however was not very happy with customer service or time it took to get suit.

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11 years ago

Great place for mens clothing. Top notch customer service. Highly recommend. Dr. C Thompson

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9 years ago

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15 years ago

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13 years ago

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11 years ago

Great shop for the best in Italian clothing. The service was amazing. Will definitely return on my next visit to Phoenix

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Review Highlights - The Clotherie

“Greg and Tom were terrific and deliver exactly what I would expect from a fine garment retailer.”

Mentioned in 2 reviews

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Champs Sports - Shoes!

Champs Sports

3.8(4 reviews)
0.4 mi
•$$

Thanks Champs great staff here at this location!! Very helpful staff told us about deals and…read moresales!! Great selection of athletic shoes! Thanks for all the help!!

Extremely Disappointing Customer Service -- From a Longtime Customer…read moreI have never written a negative review, but after nearly two months of trying unsuccessfully to resolve a relatively simple problem with Champs Sports/Foot Locker, I feel other customers should know about my experience. I purchased a soccer jersey at the Champs Sports store in Scottsdale Fashion Square after an employee retrieved it from a high shelf for me and assured me it was a size Large. Relying on that representation, I purchased it without checking the size myself. When I got home, I discovered it was actually a 2X. I returned to the store two days later and had inadvertently brought the wrong Champs receipt. I was told I could exchange the jersey or return later with the correct receipt for a refund. Because the store is some distance from my home, I decided to exchange it. I selected a pair of Under Armour pants from a rack where the tagged pants were priced at $100. The pair I selected had no price tag, and I was told the price was $110. Even after I produced another pair from the same rack with a $100 tag, the employee insisted the price was $110 and told me I could verify it online. I did exactly that--the Champs website showed the pants at $100. What transformed a frustrating store experience into an unacceptable one was what happened afterward. Beginning July 20, I contacted Foot Locker Customer Care online and subsequently sent written complaints to Foot Locker's corporate headquarters and senior management. I received an automated acknowledgment, but no substantive response. A week later, Foot Locker Customer Care actually sent me a survey asking "how we did on your recent request." I responded to the survey and specifically stated that no one had ever contacted me regarding my complaint. Even that received no response. When Customer Care failed to address my complaint, I escalated the matter further and wrote directly to Ann Freeman, President & CEO of Foot Locker, and George Jenkins, SVP, Store Operations & Customer Experience, after previously sending my complaint to other senior corporate personnel. Despite these repeated efforts to reach someone with the authority to address the problem, no one ever contacted me to resolve it. After nearly two months of trying to obtain assistance, on September 7 I finally gave up and returned to the store simply to resolve the original jersey issue. Despite having paid approximately $40 for the jersey, I was told I would now receive only a $22 refund/store credit. The original problem was not complicated. An employee gave me the wrong size, and I returned to the store only two days later. What is most disappointing is that a straightforward customer-service issue was allowed to drag on for nearly two months despite my repeated written efforts to obtain assistance--including contacting Foot Locker's senior management. I had been a loyal Champs customer. This experience has completely changed my opinion of both Champs Sports and Foot Locker. A company should not insulate it management and make it this difficult for a customer to reach someone with the authority and willingness to resolve a legitimate problem.

The Clotherie - menscloth - Updated October 2026

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