He was very sweet and did such a great job of fixing my broken gold bracelet. Amazing pricing too!read more

Used to use his services when he was in the mall years ago, he was great, then he was gone. My…read morewife needed work on two watches so I tried this place and was so surprised to see this Vietnamese man again, after 8 years . Great guy, does great work at reasonable prices. So happy to find him again.

Easily the best jewelry shop in town. They will take care of your repairs with ease and can help…read moreyou find anything you might be looking for. George and Gabby treat everyone like family. I highly recommend this place.

They are so amazing. Took my wedding set in to be resized and they took amazing care to make it…read morelook beautiful. Helen is such a beautiful lady inside and out.

ORIGINAL: Mr. Keith is the nicest man and the most helpful! Customer service is top notch!…read moreBeautiful pieces of jewelry in a non-pushy atmosphere. Mr. Keith is a jeweler and not a salesman. If you know anything about gemstones, the quality he has is top-notch for extremely competitive prices. Compared to Zale's, Kays, and Jared's, his stones are exceptional. This is a small-town business I will support. Mr. Keith will tell you he, "wants to earn your business," and by his actions and friendliness you can tell he means it. UPDATE: I could not go into a lot of detail in my previous review, but now I can. I bought an engagement ring from J Keith's Jewelry and my original opinion of Mr. Keith and J Keith's Jewelry has not changed! They are exceptional! My first visit, I went into the store once by myself and Mr. Keith showed me some loose diamonds, I was interested in. I wasn't sure or sold on a diamond yet, but he wrote a note about my favorite stones. I asked him for help with a setting. My fiancée and I found a setting she liked at Jared's, but Mr. Keith showed me how the construction of that ring was not the best. He wasn't pushy and he did not talk poorly about the other business, just was honest. Mr. Keith helped me pick out a similar and better constructed setting and he ordered it into the store so I could see it. He didn't charge me a dime to do it and it showed he really cared. My second visit was with my now fiancée. I told her we were just going to look at a setting I found for her. Mr. Keith was SO smooth! He put the setting on my fiancé's finger, and she loved it. He said, "you can't really get a feel for it unless there's a stone in it." So, he took the three diamonds I had looked at earlier on my first visit and he set them in the ring loosely so she could get a feel for it. She of course fell in love with one, which ended up being the stone I bought. She had no idea she chose her diamond and it made the large purchase a little easier for me. Mr. Keith was totally responsible for that and I'm so thankful. Mr. Keith's exceptional customer service didn't stop there. He was helpful with payment and pickup plans (especially complicated due to COVID) and he even sent our diamond to GIA to get inscribed because I told him I felt more comfortable with an inscribed diamond. He even recommended an excellent jewelry insurance company. Months later, I've proposed, and she has said yes! We are looking forward to going in together to meet with Mr. Keith to purchase wedding bands. Thank you so much Mr. Keith. SIDE NOTE: Mr. Keith's diamonds were exceptional quality for what they were rated in my non-professional opinion. I looked at a lot of magnified diamonds online and in big box stores like Jared's, Zale's, etc. In each instance, a similarly rated diamond in the big box store was exponentially more expensive and worse looking than the stones J Keith's offered. It's rare nowadays to find a better deal in-store rather than online, and with J Keith's I felt like I was able to. The prices weren't "too good to be true" but I felt like J Keith's prices were more competitive with the online diamond stores and his prices definitely blew the big box stores out of the water. Thanks J. Keith! See you soon!

Absolutely the best jeweler! High quality workmanship, fair, honest and great customer service…read more Thank you! I love my ring!

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

Lady who tried helping me with a very sentimental piece of jewelry was not helpful at all. She…read morecommented multiple times the "diamonds weren't that big" or "I can't believe a man wore this" In reference to my dad who passed away recently. She told me I was better off buying a new piece of jewelry rather than making something special with the only thing I have left of him. I left shocked & in tears ... and obviously with my ring still in my possession! Do not plan on stepping foot in that place ever again.

If there's a negative rating, this place would definitely get it! Thanks to Sandy Greer, who…read moreclaimed she owned the business, but turned out to just be the manager. She's dishonest as you can tell that she was quick to claim that she owned the business that she never owns. My teenage son went to get a vintage ring for my Christmas gift. She took him to the engagement ring section and selected a solitaire yellow gold ring and informed my son that there are clusters of diamonds and that the ring is vintage. She's the most dishonest person I've ever encountered in life. She could've told him that the vintage rings available at the store is out of his price range. However, she convinced a teenage boy who doesn't know much about jewelry that a simple diamond solitaire ring is a vintage ring with clusters of diamonds. We went back to the store and was helped by a different lady before Sandy interrupted the lady. Sandy was the rudest, most dishonest manager I've ever encountered in life. Her approach is a cop out, lower approach because she knows she has to face her lies. She wouldn't let us speak. She interrupted ALL THE TIME! She kept pointing to the receipt and says all sales are final. She didn't offer to correct her mistake, or exchange with anything. She's a sad older lady. I wonder if she's the cause that this place is closing down.

Before Christmas I decided to walk in and buy jewelry for my mother…read more As a young man I did not know jewelry very well and was told by her that she wants a vintage fashion ring I was helped by Sandy Grier, who was a jerk at the time, and then she continued on to sell me an engagement ring to which I told her would be toward my mom I'm an utterly disgusted customer and when we asked for a refund she then lied by saying she was the owner and was extremely short and rude.

Becky and her team at Robert Lance Jewelers did an amazing job helping me pick the perfect ring for…read moremy fiancée. I can't recommend them enough!

My wife and I recently celebrated 30 years of marriage. Our original wedding set (purchased at 18…read moreyears old with money from our 1989 minimum wage college jobs) was starting to show significant wear and a stone had fallen out of her engagement ring. We decided to have a "date day" on our anniversary going to several jewelry stores to consider an upgrade. We went to a few local and a few national chain stores in Lubbock and had varied experiences at each, but seemed to be bothering some and just "a job" for others. Becky obviously had time for us and welcomed us into the store discussing the many options and helping my wife decide what might "work" for her. She seemed to truly enjoy showing the rings, the diamonds, and the options. She was never pushy and seemed happy to be included on our date. It was something closer to a Disney movie than anything else, with the quote of the day being when she asked an associate to "bring me ALL the diamonds" since we really didn't have an idea of the cut, size, or color we wanted. I don't think I'll ever stray from this store. They obviously care about the customers and want to make sure things work out. Just about all jewelry is pretty, but the experience matters. This was one of the best dates ever -- and now the rings are ordered! Thanks Becky and team for adding something special to our already awesome day.

If you have Silver Eagles, take them here for sure. They pay spot!!! Not spot minus $1.00 or 1.50…read morebut SPOT, for your Silver Eagles. As far as I know the BEST in town. 5 STARS FOR SURE.

From the owner: We've Got the Treasure You're Looking For Visit our local…read morejewelry store in Lubbock, TX Are you ready to pop the question to that special someone? Or maybe you're looking for another rare coin to add to your collection. Either way, you've come to the right place. Cash For Gold Jewelers sells high-end watches, jewelry and precious metals. We can also repair your jewelry or buy coins and gold from you. Reach out to us today to learn more about our local jewelry store in Lubbock, TX.

I used to love going here. However, the service has gotten really bad. I went in this past Saturday…read moreand the older lady (who I learned was the co-owner) greeted me. She berated me for bringing a Rolex into the store. I was confused until she told me they didn't carry Rolex anymore. She took the authenticity card out of the box and then told me I didn't even buy it there so why was I bringing it there. Long story short, she charged me $20 to remove one link. This lady had the cheese slip off her cracker. Don't go here.

I took my Ulysse Nardin marine chronometer to Anderson Bros. to see if they could order a…read morereplacement of the band. I was speaking with a female sales person when a tall, older gentleman walked up and to see what we were discussing. He looked at my watch and said, "It's just an internet brand", and walked away. Actually, Ulysse Nardin is a luxury Swiss watchmaker that has been in business since 1846. According to the last official report of Neuchâtel Observatory in Switzerland, Ulysse Nardin had won numerous awards and honors for its marine chronometers from 1846 to 1975, including 4324 certificates, 2411 special prizes and 10 gold medals at International Exhibitions. By the 1870s, Ulysse Nardin's marine chronometers were in service with over 50 navies and international shipping companies Larry King, Michael Jordan, and Jeff Bezos all proudly wear timepieces from this illustrious watchmaker. The gentleman at Anderson Bros. was obviously attempting to insult me and my choice of watches by declaring it "just an internet brand", but he only succeeded in proving his ignorance. Perhaps he should educate himself prior to attempting to insult customers who enter his shop seeking to make a purchase. I took my watch to a very reputable jeweler in Dallas and they were able to order an OEM replacement band for just under $1200. Anderson Bros is a beautiful store with many nice pieces but they fail miserably in their treatment of customers.

Stay away!!! Stay away!!! Avoid these rip off artists like…read morethe plague!! I brought 2 watches into these people for repair and for the pieces they quoted me I could've bought 2 new replacements But, hey it's a local business and they told me that all the straps and replaced parts would be factory made ..... BULLSHIT A 10 dollar no name rubber strap with the still scratched up crystal and bezel and they waited almost $400 !!!! GTFOH Kay jewelers!!! I'd rather you shove the watches where the sun don't shine You the reason local businesses are getting a bad rap ...

I purchased a mens wedding ring with no issues. I had major issues with a sapphire and diamond…read morewedding ring I wanted. First my order was cancelled and no one knew how. Then a rush was put on the order but that never went through. Multiple times I was given a date it would be ready and each time it "wasnt shipped by the vendor". After having to buy a replacement for my wedding, and getting the go around for 2 months, I finally canceled my order. That went through easy enough at least.