A few weeks ago I hired this company to come & clean my house. I spoke with Karie over the phone explaining exactly what I wanted and needed. My biggest concerns were the oven and stove, two bathrooms, my blinds and windows, the baseboards in the kitchen and bathrooms. She informed me of her "deep clean" which included all of the above and more. She told me it included the dusting of my ceiling fans, pictures on the walls and furniture. Basically she said they clean the house from top to bottom. When she arrived Saturday morning she was very nice and seemed professional. After about 4 hours she said she was done. At this time I was dealing with my son acting up and needed to get down the hill. So yes of course I didn't go behind her. I trusted her. (don't need to hear it.. I know it was my fault for not checking) Well when I got home early the next morning I started looking over her work. Noticed my oven and stove had white residue all over it, the rack wasn't even put back correctly. I text her on messenger and sent her pics .. She contacted me later that morning and said she didn't know what it was a mentioned she could come back out, but didn't say when. I informed her my mom wanted to use the oven, and she said she could take 20$ of the next visit. Anyways due to a personal issue I wasn't home for the next two days. I came home Tuesday morning and started looking at my home. Unfortunately my deep clean was just a half ass clean.. (just like how my kids would do it) I was pissed. I spent money I didn't have to have them come and clean my house like she said she would. She kept telling me not to worry and they got this. Everything she did was literally half done, she didn't even touch my kitchen counters or cabinets, she didn't sweep the kitchen floor and mopped around my kitchen table. Half of my furniture wasn't dusted and neither was the pictures on the walls in my library. My entertainment center up stairs was a joke.. So I contacted her again asking her what her deep clean actually included.. Then I just called her out on all the things she didn't do and asked why they weren't done. She ended up blocking me on messenger, so I text her instead. Unfortunately she told me that whatever she wasn't able to get to my kids and I were perfectly capable of going behind her.. I'm sorry but I paid her to do it.. She was the one who said she wouldn't have a job if people didn't want or need their houses cleaned.. This was my experience with this company. I'm sure some of you might have better ones. I was totally unsatisfied and disappointed in her work and the amount she charged me.. I could have hired a well known company for the same amount and my house would had been clean when they left. I asked her for a refund and to this day no response.. I don't expect to get one either. But just wanted to share. read more