I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

Well they at least responded once. Received a reply "Unable to service" with a reason of being…read morebooked for the time I requested and when I tried giving alternate times no reply.

I just love Mirna so much ! Mirna & her team are fabulous !…read moreAbove and beyond ! If you need A+ cleaning service, call her !

excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

I have wooden shutters through my downstairs that have been neglected for a while. I'm a busy…read moreperson and figured I'd hire a cleaning service to take care of this for me. Lamel'z was the first to reach back and with a WAY fair and competitive price so I gave them a chance. She showed up and we discussed what I had and what I was expecting. I'll attach some pics I had of the before but it's kind of hard with the lighting. Needless to say, after the cleaning of my shutters things just look a little more pleasant now. I'll likely try some other places in the home at another time, but for what I hired them for they did a great job.

Melissa has cleaned my whole house and ADU 3 times already and I am very happy with her service she…read moreis really nice and detailed! Happy to recommend!

I was really happy at first, but once I had a chance to go through my house, one room was sticky…read moreand dirty on the floor. Dirty cups. Not all the dishes were washed. They also changed pricing last minute. Maddie was super professional and nice, I thought there services were great before I found the dirty dishes, sticky floor and such

The house is clean and it only took 3 hours for the service! They took care of the kitchen, living…read moreroom, front entry way, 3 bedrooms and 1 bathroom in a jiffy! They were very personable and did a great job!

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

Best move out cleaning I've ever had! I highly recommend them. Reliable, detailed and affordable…read morepricing. They follow COVID-19 guidelines. Left my apartment looking spotless! I will definitely use their service in the future and will recommend them to friends and family!

From the owner: Locally owned & operatedread more

We booked them to do a deep clean of our house and the team did an amazing job. They cleaned every…read moresingle appliance and floor with amazing attention to detail. They also walked us through everything they did at the end. Would highly recommend them and one of the best cleaners we have used

After reading countless reviews involving half a dozen cleaning services, I chose this company…read morebased, of course, on their positive reviews but mainly due to the way they responded to a negative reviewer. They were very straightforward in addressing this person's concerns and diplomatically pointed out how unreasonable their comments were. I figured this is a company that cares about their reputation because they take pride in their work. Great to discover that I wasn't wrong in my choice. First of all, they contacted me shortly after the cleaning started to let me know that it would be a bit more expensive based on what I had asked them to do. I suspected that would be the case. I totally anticipated the price increase and had no problem with it whatsoever. It turns out to have been worth every penny. The first thing I noticed when I returned was the wonderfully clean, crisp smell. The floors were so clean they looked brand new. As for my stove... I wish I had a "Before" shot to share, but honestly, I probably wouldn't because it looked so disgusting! I now have a brand new stove as far as I'm concerned! I have a few allergies, and dust is the main one. They dusted every nook and cranny of my apartment, dusted (and cleaned) the ceiling fans and walls and even cleaned the exhaust filter on the stove. I suspect this company is at the higher end cost-wise, but as the saying goes, "you get what you pay for" and every penny I spent was worth this. The workers, Alex and Adriana, are genuinely good people you wouldn't mind hanging out with and I will definitely request them for future cleanings.

They need to update their service area. I called in about a cleaning quote in San Carlos/La Mesa…read morearea and they said that they do not service that area but on yelp that is exactly the area they service. Very confusing.

Excellent service and they are very trustworthy and there when needed and I trust them.read more