First and foremost, thank you to the two ladies working on 12/29 for going above and beyond, I wish I got their names, but thank you again for all your help! This store is neat, great selection and great staff. read more

Lousy customer service. On the 16th I purchased 2 toddler dresses (same style). I took both dresses home and tried both on. The dresses did not look right. I never removed any tags from either dress. Today 12/23 I took both dresses back to the store to return. I was told the dresses were stained and worn. How and why would I purchase 2 identical dresses in different sizes, tag still attached and tag not crumpled bent or anything and try and return them? Doesn't make any logical sense!. So the manager pulled another of the same dresses which must have also "been stained" a gave me my refund. ...and calling g corporate or customer svce to make a complaint is a waste of time. I was told I had to have an account t before speaking to a supervisor! Ridiculous! Only received a stat because I had to select a star to post! read more

Michelle was super helpful and friendly , with her help I was able to find everything that I needed for my son and got me out in less than 5 minutes read more

Michelle is very pleasant at all times always makes u feel welcome,the store is always clean and stockup with whatever you need.

The store is extremely neat. Th clothes are folded and are actually by size order. They even sectioned the store by size to make it easier to find something. There isn't a large boys section, but honestly: when is there, ever? I found what I was looking for in no time and paid a great price. The line moved pretty quickly, despite only having one register open. Not a bad day. read more

The Children's Place - Extremely neat and organized clothing and accessories. - Children's Clothing Near Me - Valley Stream, New York

I recently shopped at the children's place located in green acres mall. The cashier forgot to remove a censor so as I attempted to exit the alarm went off.I searched for an employee to assist. After 5 bags she could not locate it and sent us on or way. At home I discovered the sensor on a dress but was unable to return the next day. The manager on duty Joanna is in dire need of further training. She has an extreme attitude and obviously is not concerned with customer service. A physical printed receipt could not be produced but the other options available were the emailed receipt and the rewards number used to make the purchase. Joanna kept insinuating that the item was stolen and refused to remove the sensor. This was a completely humiliating experience as she kept using air quote and nastily exclaiming "allegedly purchased item" Loud enough for other guest to hear. Once she place a call to the store manager she was advised to remove the sensor at which point a uncomfortable back and forth could be held of the phone as she did not want to. She demanded we call customer and return another day or go somewhere. Poor service. I will not patronize this brand going forward and I intend to return all items purchased read more

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This location is not very desirable for me because it's smaller than most of its franchise stores and it doesn't carry a wide selection. Overall there's always someone at the floors stocking and organizing merchandise. Lines can be a tad long but it's because it's a small store in a mall. read more

Jasmine and Brittany were both EXTREMELY kind, friendly, patient, efficient, informative, fast and helpful!! Jasmine helped me return items after I purchased them with Brittany because I realized I had a previous email saying I can use Place Cash (Brittany did ask me if I had it when she checked me out at first but I couldn't find the email). However, when I went to repurchase those items the 2nd time with Jasmine I was unable to locate my Place Cash and she helped me by using it on my new purchase which saved me $40! Jasmine was very understanding, kind & helpful. Both young ladies had such great attitude / positive energy, I will definitely return back to this store and recommend my family & friends to do so as well. Thank you. (Attention: The Children's Place - I tried to do a survey online about my positive experience and was unable to due to an update - please see screenshot pic of website attached) read more

The Children's Place - Unable to do survey on website - Children's Clothing Near Me - Valley Stream, New York

This Children's place is always "hit or miss". When my daughter was younger, I always found items that I liked and wanted, or items on sale or clearance. The staff was also friendlier back then. Now that she's older, I rarely find anything good in her size.. Except for a few times, where I found some cute dress shoes. The staff now, are a bunch of rude, mindless zombies.. Pretty much just existing without a clue of what's in stock, what's on sale, or how coupons and membership cards work. There's always a long line due to the fact that the employees are talking amongst themselves; or just ignoring the customers and doing their own thing. I'll stick to ordering online- no attitudes, no long lines and the deals work out better online anyway. Save yourself the trouble and do the same! read more

I would like to leave a zero. The customer service at this chains locations are the worst in the retail industry. The staff was condecending and rude, Would offer no help in expiditing an exchange. They stated they could not help us with anything because the return period had expired. We didn't want any money back just exchange an item that was gotten when our child was born. Babies grow fast what was the big deal? I would rather shop at a local Ma & Pop store than experiencing the disrespect and rudness. I left the item in the store for them to keep. Obviously they didn't want my business. By the way there were two other people in this location with similar complaints. No wonder Brick and Mortor is dead. read more

I just had the worst experience at your Green Acres location. I tried to return a gift I had received last month with a gift receipt. Apparently the receipt was "expired" so I could only even exchange for something in the store for the same EXACT value. The cashier told me there isn't anything in the store for that price. It didn't matter to neither the cashier or the manager that I had a handful of items that I wanted to purchase. They wouldn't let me pay the difference over the value of the return. I was so upset I left the items at the store essentially throwing away the gift I was given for my new baby. I will NEVER AGAIN shop in one of your stores. This was the worst customer service I've encountered in my whole life. read more

If the salesgirls who work there hate their jobs as much as they apparently do I recommend they move on. Never a smile on their faces. I stopped shopping there and now shop at Justice. Nice sales people make all the difference. How does management at "The Children's Place" not give them a good talking to or let them go? read more