This store was recently remodeled and finding stuff is way easier now. The staff is always nice and…read morewilling to help you.

On January 24, 2024, a fraudulent purchase was made on our credit card in the amount of $184.66…read more Subsequently, that amount was debited from our bank account on February 26, 2024 since we chose automatic payment. When I noted the debit, I immediately phoned Kohl's and spoke to their representative who handles fraud. She appeared to be helpful and informed me that the purchase was made for rain boots somewhere in New York. A check of our account does show an order made by someone at the Commack, New York store (991) for rain boots. I was told that it normally takes sixty days to research, however, this appeared to be a clear case of fraud, and we would receive the money back in a short time. It did not happen. I contacted Kohl's several times, to no avail. I then did a little research early May 2024 and found the email addresses for the CEO and one of the other corporate officers. I emailed them and got immediate attention. We finally got a refund over three months after our money was taken. We were told that a mistake was made by a Kohl's employee and they had lost our complaint. It is clear that had I not contacted the CEO, we probably would not have gotten our money returned. There was no apology from Kohl's...no small form of compensation for their error...only a short letter stating our money was refunded. As a result, we no longer use a Kohl's credit card and will refrain from shopping with them in the future.

Bought a Christmas present for 75 online. Kohls shipped an open/used item. Brought it back to…read moreexchange and they only could do a return and told us it was Kohls.com that was the issue. They said we could reorder online for $102 and if we wanted we could come back again for the price match. Manager Hunter was extremely rude and belligerent about how different Kohls store was from their .com site. Buyer beware.

So, I bought a pair of vans from this store today and I got home to relize that one of the shoes…read morewas a size 6.5 and another way a 7... very disappointing.

From the owner: Express yourself when you dress yourself with Journeys! Our store offers the latest styles of skate…read moreshoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It's the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, adidas, and more. Our friendly staff will walk you through current trends and help you every step of the way to define your personal look. We can't wait to see you in store!

They have a huge selection, but the prices are premium. It used to be a great sporting goods…read morestore, not with their expansion. It's a clothing store that also sells sporting goods. I personally don't like the direction that it's went in. I do like the selection of shoes, however. The staff there is always helpful with recommendations. I typically try three or four pair before making a decision.

This is a great store! Tons of beautiful merchandise, helpful employees, open when I want to shop…read more Really love this store for everything from clothes to shoes to gifts. Super awesome!

Friendly service, great selection of boots in the store and pretty good selection of jeans in the…read morestore. Would have liked more selection of horse show shirts on hand to try on. Prices were a bit high, especially on boots, however some clearance items were great prices. Fun store overall!

I'm giving this one a 3 cuz ....I'm generous. I went there today on a whim to look at boots and…read moresuch. I've been having a lot of boot ads come up on my social media I think cuz I went out west and looked up "western wear" . So, I was in and the store is beautiful. Filled with well presented and organized things. They have men's and womens clothes and boots and kids too. I'm a bit fussy about the quality of my clothes as I get older I realize , it's quality not quality. They have beautifully made clothing . I checked out some shirts , the fabrics felt heavy duty and durable. I was kind of excited. They had belts and hats and all kinds of western wear. So I go to the back of the store where they have these racks of books set up by gender and size. Nice and neat. A young girl wizzed by me and said high. I started looking and trying to figure out why I would spend money on any of it? Are some more comfortable then others? Do materials matter? Size? Care? So many questions. The girl kept going back and forth and smiled a couple of times but never asked if I wanted or needed help. There was another girl in the hallway opening boxes and the long haired girl was it looked like moving her boots literally one pair of boots at a time. I lingered there 20 minutes or more. Went and looked at belts, beautiful belts. Sturdy well made. What a shame they don't offer to help their customers , cuz I left empty handed . I would have honestly plopped down maybe a few hundred for some boots a belt and maybe a shirt and hat. I guess at 5:30 on a Monday it's all about moving product and not about helping customers at the Boot Barn. You could gather more help on Amazon then here. It's a shame really when people are seeing business close during Covid, maybe they have an endless supply, I hope they do. Again, beautiful things at decent prices , no service. And as I was there, there were two other groups being ignored, a young couple and mother and daughter. The young couple also walked out empty handed. Is that normal service for a store of this type ?

Stopped in here today to look for XL Shirts for Mens…read more Defiantly a big selection for mens and women but not so much for mens that is over XL. Prices are a little more expensive then Goodwil but they have a lot more brand name and quality cloths. Plus they also have bargains and half off deals. The workers were very friendly and showed me around to the half off deals. Seems to be a good place to buy n sell clothes even thou i didnt buy anything.

Upon walking in to the store, the employees already seemed exhausted and distraught. I know…read more.. sorting through clothes is just a DRAINING activity. I asked for help to carry in a large bin, as I had already hurt my hip trying to lug it down my stairs. The bin was filled with NAME brand clothing, WITH TAGS. The employees response was "if it is too heavy for ONE person to carry it, we can not accept it." So you already know my stubborn butt was out there, lugging in the bin by myself. Though they accepted most of the clothes and gave me an okay chunk of change for it ($400), it was probably worth at least over $1000 (yes, yes, I do have a shopping addiction). When I came back in to pick up, I was again met with rudeness. As the employees did not want to have to take down the bins and show me what they were taking, so both of them avoided me. Employees really need to take a class on attitude and customer service. Also pretty much fat shamed my friend, saying they won't take over a size 42 inch pant, but will take a size 3XL in shirts...... make that make sense.